Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.7
feedback
5,985
chart
#44
All reviews
Rating Breakdown
Nov. 12, 2022
This app is really easy to use and customer service is there whenever you need them. Nikola was super helpful and friendly. I definitely recommend if you're new to email marketing.
Nov. 11, 2022
Great so far. Customer service (Tiana) was super helpful. Look forward to working with it more for our campaigns.
Nov. 11, 2022
First omnisend support system connect me with Yuliia she absolutely can't explain me what's going on with my emails, even when I send screenshots with two differences that I noticed but unfortunately she can't see them.. but I'm glad that Luiz suddenly joined and helped to solve everything in less than five minutes, thanks for that.
Nov. 11, 2022
Great app, and has great customer service, Specially Kristina, very clear and fast answers. When you are new and don't know how to start she helps me a lot, with good examples and ideas on how to do it better.
Nov. 10, 2022
This app works great for adding a mailing list to your site and managing various automations. The support offered is great as well.
Nov. 10, 2022
Support today provided Luiz was great, was able to solve my problem very quickly and efficiently. Highly recommend
Nov. 10, 2022
I love Omnisend's simplicity and the support is great. I asked for support and within just a few minutes not only did I have a response, I implemented the fix. So fast, Thank you Kristina!
Nov. 10, 2022
Kristina helped me to navigate the Omnisend website and enabled me to set up some custom preferences for my email list.
Nov. 9, 2022
Had a rocky road with Omnisend and despite all their preferred tools to get audience lists squeaky clean, their system has killed our eMarketing newsletter to thousands of original subscribers. This we cannot resolve however, that's only a fraction of what Omnisend can do, and we've still made ample use of more targeted user automations rather than the mass mailout. Customer service has always been fast if not completely helpful. My most recent experience with Salma proved both fast and most helpful, problem solved and back in business! If they fixed our email audience issues they might get a 4.25
Nov. 9, 2022
Thank you Baarath for being really fast and fixing my problem! Really satisfied about the customer service
Nov. 9, 2022
Not perfect, there are missing functions and options but they have an amazing support and are always happy to hear suggestions for improvement. Also, what is already there is quite as good as from the competition. I would absolutely suggest to give it a try!
Nov. 8, 2022
Omnisend is very easy to use and definitely highly recommended especially for start ups. Their customer service is top notch! And special mention to Nicolas who has been assisting me for days! So happy with this crowd and can't them enough. It's a do it yourself but with Nicolas guidance, I got to where I want the campaign to be. It saves me from hiring an external marketing team.
Nov. 8, 2022
Tiana was absolutely helpful and knowledgeable. Solved an issue we were having in minutes. Thank you Tiana, much appreciated.
Nov. 8, 2022
The best things about Omnisend are their email editor and helpful customer service. I'm giving 4 stars because I wish there was a slightly cheaper option as I barely use my email allowance every month and the pricing includes non-subscribed customers. It's the best option I've found though.
Nov. 7, 2022
Easy to use app, great for sending email campaigns. Customer service is excellent and responds quickly. Great help from Kamilia!
Nov. 6, 2022
I used this app for a while and it is just amazing.They have tons of templates to create your authomations and get more subscribers. Thank you!
Nov. 4, 2022
Definitely impressed with the new features, templates, and builders they've rolled out recently. TBH, it has some limitations, but I love the support team. I can email anytime I have a question and get a response instead of browsing google articles for answers that don't always work. Not all support is the same, but have had great experiences with Baarath. Thanks for the help!
Nov. 4, 2022
User friendly - easy enough for a complete beginner (me) to navigate. Makes email automation simple. It is also well designed.
Nov. 4, 2022
This app is easy to use and really helps me manage my email list. I recently needed some assistance and Deniz was very helpful. Thanks!
Nov. 4, 2022
I was having issue setting up. Nikola was prompt and helped me sort it in no time. Great customer service.