Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.8
feedback
2,875
chart
#67
All reviews
Feb. 13, 2023
Have tried many different email marketing platforms and Omnisend is one of - if not the - best! Aside from gorgeous email templates and intuitive interface, they have great customer service. Kamilia was able to help us out with some specific requests - they care about their customers and it shows.
Feb. 13, 2023
I highly recommend this product. It's user friendly and you pay for the volume you need. Had a few questions that Agustin from their support team handled with top quality!
Feb. 13, 2023
Really useful, Great apps our store growing significantly and fast after we using this app the support team also always be there when u need a help! So great!
Feb. 12, 2023
Omnisend is the best EDM tool I've ever used. No matter is convenient for setting up and it also supports lots of apps. We actually use it like our CRM. We was having issues integrating the trigger about the wishlist. The Andrés was detailed and patient. Nice work!
Feb. 9, 2023
Awesome app. The customer support is great. They respond very quickly and the issues we've had have always been resolved.
Feb. 8, 2023
The best Email Service Provider I use. This app is User Friendly, affordable and have 24/7 customer support. Everything I need right now is here and luckily they're keeping up with the latest trends and upgrading giving me the best experience working with them.
Feb. 8, 2023
Omnisend's customers service is always superb. Appreciate their quick response and they're very helpful.
Feb. 7, 2023
Initial customer support was slow, and they passed me through a couple different people who didn't seem to know how to solve my problem, which was frustrating. Thankfully though, they put me in touch with Luiz, one of their tech support crew, who sat with me for an hour and helped me figure out the problem with my newsletter form. Give them a try!
Feb. 7, 2023
Excellent and easy-to-use mailing automation app on Shopify. Olesia from the support team was very helpful in guiding me through the setup
Feb. 6, 2023
The customer service and support staff are always on hand to help out and answer questions very quickly. Luiz was very helpful
Feb. 6, 2023
Application très simple d'utilisation pour réaliser des mailings ultra pro ! Et si vous rencontrez un problème technique, il y a un support dispo H24 qui est très réactif et efficace. J'ai eu Luiz qui m'a aidée à résoudre mon problème aujourd'hui.
Feb. 5, 2023
Andres was amazing and replied so quickly as i was having a hard time navigating the site. Super helpful, and kind! Definitely recommend this app even more now with the great customer service I received!
Feb. 5, 2023
Such a robust app, with seamless integrations and very very intuitive interface. The support staff is very quick and knowledgable, there is reason omnisend is becoming a buzz...Happy to be aboard...
Feb. 4, 2023
App is super intuitive and customer support is amazing. Well done on a great product and solid follow through.
Feb. 2, 2023
Veery very good all i like this app and the support is greatt and very fast. I like everytingg. Thank you.
Feb. 2, 2023
I sent a message in the Help Chat and got a response from Luiz within a few minutes with the recommended solution, and offer to help with any other needs. Great customer service.
Feb. 2, 2023
Sent an email looking for assistance and had a reply almost immediately. Kristina was incredibly helpful and resolved the issue straight away. I am one very happy customer.
Feb. 2, 2023
I had an issue with my bill and Matija did a great job resolving it and answering my question right away with great customer service.
Feb. 1, 2023
Experienced an issue with upgrading to a bigger plan yesterday and Salma was amazing! Immediately offered solutions to the problem and contacted me when the issue was corrected.
Jan. 31, 2023
Have been a user of Omnisend for about a year now and it's simply the best email marketing app. What makes it even better is their efficient customer service team. I recently had a chat with Deniz ([email protected]) about an issue I was facing with videos and gifs and he came through as a saviour. He went to the extent of agreeing to have a look at a reference newsletter I had and then proceeded to make a loom video explaining every step of how to make it! Even friends don't help out that much. So thankful for all the help!