All reviews

Rating Breakdown

  • 5
    89% (5,345 ratings)
  • 4
    5% (297 ratings)
  • 3
    1% (45 ratings)
  • 2
    1% (45 ratings)
  • 1
    3% (208 ratings)
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5 / 5 Share

Nov. 12, 2022

This app is really easy to use and customer service is there whenever you need them. Nikola was super helpful and friendly. I definitely recommend if you're new to email marketing.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2022

Great so far. Customer service (Tiana) was super helpful. Look forward to working with it more for our campaigns.

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2022

First omnisend support system connect me with Yuliia she absolutely can't explain me what's going on with my emails, even when I send screenshots with two differences that I noticed but unfortunately she can't see them.. but I'm glad that Luiz suddenly joined and helped to solve everything in less than five minutes, thanks for that.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2022

Great app, and has great customer service, Specially Kristina, very clear and fast answers. When you are new and don't know how to start she helps me a lot, with good examples and ideas on how to do it better.

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

This app works great for adding a mailing list to your site and managing various automations. The support offered is great as well.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

Support today provided Luiz was great, was able to solve my problem very quickly and efficiently. Highly recommend

Using app

19 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

I love Omnisend's simplicity and the support is great. I asked for support and within just a few minutes not only did I have a response, I implemented the fix. So fast, Thank you Kristina!

Using app

About 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

Kristina helped me to navigate the Omnisend website and enabled me to set up some custom preferences for my email list.

Using app

About 2 years

Total reviews

2

Average rating

5.0

3 / 5 Share

Nov. 9, 2022

Had a rocky road with Omnisend and despite all their preferred tools to get audience lists squeaky clean, their system has killed our eMarketing newsletter to thousands of original subscribers. This we cannot resolve however, that's only a fraction of what Omnisend can do, and we've still made ample use of more targeted user automations rather than the mass mailout. Customer service has always been fast if not completely helpful. My most recent experience with Salma proved both fast and most helpful, problem solved and back in business! If they fixed our email audience issues they might get a 4.25

Store

Abantu

Using app

About 1 year

Total reviews

2

Average rating

4.0

5 / 5 Share

Nov. 9, 2022

Thank you Baarath for being really fast and fixing my problem! Really satisfied about the customer service

Using app

Over 1 year

Total reviews

6

Average rating

5.0

4 / 5 Share

Nov. 9, 2022

Not perfect, there are missing functions and options but they have an amazing support and are always happy to hear suggestions for improvement. Also, what is already there is quite as good as from the competition. I would absolutely suggest to give it a try!

Store

BeFox

Using app

About 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 8, 2022

Omnisend is very easy to use and definitely highly recommended especially for start ups. Their customer service is top notch! And special mention to Nicolas who has been assisting me for days! So happy with this crowd and can't them enough. It's a do it yourself but with Nicolas guidance, I got to where I want the campaign to be. It saves me from hiring an external marketing team.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2022

Tiana was absolutely helpful and knowledgeable. Solved an issue we were having in minutes. Thank you Tiana, much appreciated.

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

4 / 5 Share

Nov. 8, 2022

The best things about Omnisend are their email editor and helpful customer service. I'm giving 4 stars because I wish there was a slightly cheaper option as I barely use my email allowance every month and the pricing includes non-subscribed customers. It's the best option I've found though.

Using app

12 months

Total reviews

6

Average rating

4.8

4 / 5 Share

Nov. 7, 2022

Easy to use app, great for sending email campaigns. Customer service is excellent and responds quickly. Great help from Kamilia!

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 6, 2022

I used this app for a while and it is just amazing.They have tons of templates to create your authomations and get more subscribers. Thank you!

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

Definitely impressed with the new features, templates, and builders they've rolled out recently. TBH, it has some limitations, but I love the support team. I can email anytime I have a question and get a response instead of browsing google articles for answers that don't always work. Not all support is the same, but have had great experiences with Baarath. Thanks for the help!

Store

Verse

Using app

10 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

User friendly - easy enough for a complete beginner (me) to navigate. Makes email automation simple. It is also well designed.

Store

Candwl

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

This app is easy to use and really helps me manage my email list. I recently needed some assistance and Deniz was very helpful. Thanks!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

I was having issue setting up. Nikola was prompt and helped me sort it in no time. Great customer service.

Using app

1 day

Total reviews

1

Average rating

5.0