Omnisend Email Marketing & SMS

Jan. 4, 2023

Fully have setup an email form and 7-email Welcome sequence (automated) in the app, and it legit is so user friendly and works smoothly. Anytime I've had questions, the team responds quickly. Salma helped me within 2 minutes of my question and solved it within another 2 minutes. Thanks for helping make me more money Omnisend!

Jan. 4, 2023

Didn't think it would be that simple, but I asked something on the chat and got a helpful response from Andrés in literally 1 (one) minute - stunning! Love the app and the support!

Jan. 3, 2023

We've used Omnisend Email Marketing for just over two years now and have liked it so much better than MailChimp! The integration with out Shopify Store helps create great product focused emails as well as automation emails. Customer support has always been top notch - very responsive and helpful!

Jan. 1, 2023

Salma and her colleagues assisted me with setting up my first automated workflow. Over a couple of days with many chats, customer service ensured that I was up and running correctly. I am extremely pleased with their customer service and follow up.

Dec. 31, 2022

Omnisend has been a great app, gets a lot of things together in one place which is a necessity. Thank you Nikola for being a great help. Thank you so much!!

Dec. 30, 2022

The tech support I received from Agustin and Diego was outstanding!! The response times exceeded my expectations, and they were able to help me to fix the issues I was having. They went above and beyond to help me out, and were knowledgeable and polite during the process. I highly recommend.

Jan. 20, 2023

Kristina from Omnisend helped me with all the issues and was very kind!!based on her I rate Omnisend 5 Stars!! I wish all Apps would have helpful support like Kristina from Omnisend!!!

Dec. 29, 2022

Great customer service. The chat feature in the app is really helpful. Their team response really fast when you have questions. I asked a question about billing and Luiz not only answered my question he also included a screen recording showing me how to make changes.

Dec. 31, 2022

Tech support from Matija this morning was spot on! Fast, well written, knowledgeable, and positive, A+! update - Interaction #2 was with Deniz, also A+!

Dec. 28, 2022

We are very satisfied with the product. Alos Omnisend offers a Great Customer Support! Many thanks for this

Dec. 27, 2022

It's a pretty good app. Way more easily understandable than Klayvio. Tons of customization options for emails, and the automations are in depth and customizable. However, the SMS functions are extremely limited, so do not rely on Omnisend for SMS. Customer support is really responsive which is great. Overall 7.5/10 (SMS is the issue).

Dec. 24, 2022

First time setting up email flows and the workflow visualization is easy to understand. The customer service rep was quick to respond and very helpful with screenshots. Salma helped me troubleshoot some logic for a particular audience I was trying to capture. It works for my needs so far.

Dec. 23, 2022

Luiz was great. Very prompt , professional and easy to understand. Thanks for the great customer service.

Dec. 23, 2022

Customer service is outstanding highly recommend app for its user friendliness. Thanks guys so much

Sept. 26, 2023

I love this app for its clean features, easy to use email editor, email flows, education and support received. Highly recommended. A special thank you to Olesia and the team at Omnisend for answering my questions

Dec. 23, 2022

仕事のメルマガで使用していますが、感覚的に、しかもきれいにメールの体裁が整えられて使いやすいです。不明点はチャットですぐに返答してくれます。（日本時間にも関わらず、今日はDenizが即時に返答くれました） チャットもその他機能ももっと日本語化するとより使いやすくなると思います。期待を込めて★4つにいたしました。

Dec. 22, 2022

Was already 85% sold to the service after exploring it, but connecting with Diego (live support) for questions has completely sealed the deal for me. I asked a question for one thing, but learned so much more after! Thoughtful and thorough response. Thanks Diego!

Dec. 22, 2022

Excellent and responsive customer service. I find it a little complex to build segments and to make sure all our sign-ups are falling into the correct list, but Luiz and his colleagues are very responsive and helped me figure it out. We have been using the app for over a year now and any time there is a question, they are very quick to help. 4 stars because nothing is perfect and things can always be improved, but their customer service is 5 star.

Dec. 21, 2022

A really big thank you to our Customer Success Manager Gediminas who has been an incredible support to us this year, and whose recommendations have lead to us achieving fantastic results. The tool itself is really easy to us and understand with useful templates and explanations to build out campaigns, automations and audiences. I highly recommend Omnisend!

Dec. 20, 2022

A great platform for email marketing. The UI/UX Design is very friendly, easy to navigate and creates layouts just by dragging and quick add. My favourite feature is the Live View in Dashboard where I can track my live users. Also, the customer live service is very supportive, especially Luiz. Highly recommend the app!