Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.7
feedback
5,985
chart
#44
All reviews
Rating Breakdown
Oct. 16, 2022
I got Sanya's help to make my use of omnisend smoother. This plugin is very powerful, you can use many of its functions well.
Oct. 16, 2022
Great Support thank you very much! I needed support for the installation process and some other stuff and the support team was super kind and answered very quick
Oct. 15, 2022
Excellent and fast customer service from Diego! Walked me through setting up a workflow by sharing a personalized video. Stellar!
Oct. 14, 2022
Had an issue with connecting my Shopify store with Omnisend, "Your store cannot be reached via API, therefore contact import failed.". Contacted Omnisend's tech support team and they were quick to respond and help me resolve the issue. Baarath, Nikola, and Luiz did their best to help, and they got the problem solved. Overall happy with Omnisend's support team. Thanks
Oct. 14, 2022
Nikola was a great help with our payment troubles. He was quick and was so kind. Love this app and will continue to use it!
Oct. 14, 2022
Great app and great support (especially @Yulia). Would like to see more designs and graphics content though.
Oct. 13, 2022
Great support from Olesia to resolve a long-standing issue I've had with automated emails. Thanks for your help
Oct. 12, 2022
Amazing app with awesome support. Highly recommend this as your main newsletter marketing as well as your user/lead database.
Oct. 12, 2022
After searching so many options, I finally found this app and it worked great for me. It really serves the purpose. Interface is user friendly. Besides this, their support system is also good. The team response quickly. Specially thank you so much Olesia for helping me out through the entire time I set up the app. I really appreciate the way you provide me tutorial videos to understand things easily.
Oct. 11, 2022
The app looks pretty good, you can do a variety of things with it. The customer support is very helpful as well!
Oct. 11, 2022
Good app for email marketing, no complaints about the features and functionality. Deniz from support was a great help answering all the questions we had.
Oct. 10, 2022
Sanya is really fervour and helpful. She is always there to help and so patient to answer every single one of my question.
Oct. 9, 2022
Deniz at Omnisend was very helpful in explaining how to correct some discount errors in one of my automations.
Oct. 7, 2022
I have always received great customer service from this app. Nickola was super helpful with my last question and provided timely responses.
Oct. 7, 2022
Love the app for the automations and analytics, also they are very quick to response when you need help. So 5 stars definitely.
Oct. 7, 2022
Great app, we use it every day for our newsletter, and Olesia from their support team was a great help.
Oct. 6, 2022
A lady from support with the name Sanya... offered a fast and great help teach me about some features in omnisend
Oct. 6, 2022
Sent a mass email to our customers and a lot of them bounced which caused our account to get put on pause. The team at Omnisend were really helpful and patient and guided us on how to get it back active. Thanks to Sanya, Olesia, and Baarath for their amazing work! 10/10 would recommend
Oct. 5, 2022
So far we are liking the app. It is taking other duties and putting them into one easy place to work with and get analytics as well. It's so helpful in saving us time and effort with campaigns and keeping our customers engaged with our store. We are just still in the learning stages of all its wonderful uses. Looking forward to learning more. We would recommend this app.
Hello there! Thank you so much for your feedback! We're thrilled to hear you're having a blast with our app. Learning the product thoroughly is one of the most important tasks to perform in order to get the most out of it. Please visit Omnisend Academy at academy.omnisend.com for all the information you need to get up and running as soon as possible! Have a wonderful day!
Oct. 5, 2022
Super useful app with great customer support. I was running into a problem adding our custom domain email and Bassma, Baarath and Stefan from support were all really nice and helpful and were able to get everything sorted out. Creates beautiful emails and makes something with the potential to be extremely complicated very intuitive as well as effective.