Omnisend Email Marketing & SMS for Shopify

Omnisend Email Marketing & SMS

Drive sales with email marketing, newsletters, SMS, and popups
Rating
4.8
Feedback
2,962
Reviews
Chart
#34
Shopify

All reviews

5 / 5 Share
April 2, 2023

Thank you Karine for handling my queries so swiftly! Being able to email questions and receive quick and helpful responses is a lifesaver :)

Store Using app Total reviews Average rating
well i am store 10 months 2 5.0
5 / 5 Share
Nov. 28, 2023

good customer service!!!!!! fast reply and manager Henrika Masiulytė also provided a lot of help to me, I appreciate it!!!!! thanks for the fast reply from Deniz

Store Using app Total reviews Average rating
COMMENSE About 1 year 3 5.0
5 / 5 Share
March 31, 2023

Omnisend has been a great tool for doing all of my email marketing campaigns and I love all of the reports. It's so easy to use that I just upgraded my plan. I did stumble with an issue, but Customer Service Rep Andrés provided great insight and helped me solve it! Grateful for the chat feature and how quickly he was able to help me with the problem.

Store Using app Total reviews Average rating
Aragma Swim Almost 4 years 1 5.0
5 / 5 Share
March 31, 2023

Good app - helpful team. Thanks, Joy for helping me out on a Friday afternoon, to resolve an issue before the weekend!

Store Using app Total reviews Average rating
Lily & Loaf Over 3 years 13 5.0
5 / 5 Share
March 31, 2023

Really good customer service with quick response and helpful too. I would recommend their tools to help with email.

Store Using app Total reviews Average rating
Masters of Mayfair Almost 4 years 2 5.0
5 / 5 Share
March 31, 2023

Easy to use. Great and fast customer service. Pricing is also very optimal. Very good option if you'are looking an app for email marketing.

Store Using app Total reviews Average rating
Gentle Day 10 months 13 5.0
5 / 5 Share
March 30, 2023

Omnisend support team is excellent at addressing issues and finding suitable resolutions. I recently encountered a problem with one of my forms not displaying and Matija was able to escalate the case and get a quick resolution to my issue.

Store Using app Total reviews Average rating
Sofia Valdelli 7 months 4 5.0
5 / 5 Share
July 22, 2023

the people are very helpful and nice. The app also works very easily and quickly certainly a drag . nice to work with this guys In particular Maria, she helped me on a Saturday evening. I appreciate that

Store Using app Total reviews Average rating
Chupa's 6 months 1 5.0
5 / 5 Share
March 29, 2023

Salma has been incredible to work with - very knowledgable and helpful! I'm still learning the system but liking everything I'm seeing so far! Switching over from another ESP has been a bit scary, but they're making the transition simple.

Store Using app Total reviews Average rating
Mouse Marketplace 7 days 4 5.0
4 / 5 Share
March 29, 2023

I have received quick and excellent help from the support staff every time that I have had questions. Today Joy helped me in an terrific way and saved a lot of time for me. Thanks!

Store Using app Total reviews Average rating
scandinavialovenotes 5 months 1 4.0
5 / 5 Share
March 28, 2023

Omnisend ha sido sin duda la plataforma de email más sencilla, intuituva y bien diseñada que he usado. Desde que comencé con ella he podido realmente explotar el potencial de los correos electrónicos.

Store Using app Total reviews Average rating
Qactus Over 1 year 3 5.0
5 / 5 Share
March 28, 2023

So easy to deal with if you are confused or need help. Karine helped me to change the domain DNS settings which can be complicated. It was quick and easy with the help!

Store Using app Total reviews Average rating
Yan Neo London Over 1 year 2 5.0
5 / 5 Share
March 28, 2023

Omnisend's customer service is top notch. They are fast, friendly and there for you. Many companies can take an example from Omnisend. It's a nice, clear email system. Very convenient to use. Thanks to Andres, we had a very quick answer to all our questions.

Store Using app Total reviews Average rating
UltramarXL 4 months 5 5.0
5 / 5 Share
March 27, 2023

Omnisend and shopify is a good partnership. However I wish i could embed videos so my so my customers dont leave the email. Without using a 3rd party interface.

Store Using app Total reviews Average rating
Saluz Health About 1 year 3 4.3
5 / 5 Share
March 27, 2023

Thanks to Karine, I was able to get the information on automation emails and I managed to run the campaign using the screenshot provided.

Store Using app Total reviews Average rating
Urban Nature Store Almost 2 years 3 5.0
5 / 5 Share
March 27, 2023

Migrating from Klaviyo (which we have been using for a looong time) after carefully evaluating both services. We are so happy with the journey so far. The design and structure of the emails feels much more up to date and once you get used to the differences creating emails is so much more intuitive. The customer support is outstanding - super quick, understandable and responses on point. Must also mention Deniz who apart from providing accurate help also went that extra mile to check that everything turned out well. Beyond pleased.

Store Using app Total reviews Average rating
Coin de Rêve 7 days 5 5.0
5 / 5 Share
March 26, 2023

used a lot of these types of email marketing platforms. This is one of the best, easy to navigate, design, report and automation. Highly recommended

Store Using app Total reviews Average rating
Nina Wynn 2 minutes 8 4.6
5 / 5 Share
March 25, 2023

Email marketing was easy to use, customer service was professional and responsive, and I was able to resolve the issues I encountered promptly every time.

Store Using app Total reviews Average rating
ReadYourHeart Almost 3 years 3 5.0
5 / 5 Share
March 24, 2023

Amazing customer service. Karine and her team got back to me so quickly and answered all my endless questions. Can't fault their friendliness and extra efficient customer service.

Store Using app Total reviews Average rating
Rosie Sugden 17 days 1 5.0
4 / 5 Share
March 24, 2023

Olesia has been fantastic, can't do enough to help and very polite. That said I think the support process could be sped up drastically if they could share your screen and talk you though the steps instead.

Store Using app Total reviews Average rating
Loco 4 days 2 4.0
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