All reviews

Rating Breakdown

  • 5
    90% (5,396 ratings)
  • 4
    5% (296 ratings)
  • 3
    1% (48 ratings)
  • 2
    1% (43 ratings)
  • 1
    4% (215 ratings)
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4 / 5 Share

Nov. 8, 2022

The best things about Omnisend are their email editor and helpful customer service. I'm giving 4 stars because I wish there was a slightly cheaper option as I barely use my email allowance every month and the pricing includes non-subscribed customers. It's the best option I've found though.

Using app

12 months

Total reviews

6

Average rating

4.8

4 / 5 Share

Nov. 7, 2022

Easy to use app, great for sending email campaigns. Customer service is excellent and responds quickly. Great help from Kamilia!

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 6, 2022

I used this app for a while and it is just amazing.They have tons of templates to create your authomations and get more subscribers. Thank you!

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

Definitely impressed with the new features, templates, and builders they've rolled out recently. TBH, it has some limitations, but I love the support team. I can email anytime I have a question and get a response instead of browsing google articles for answers that don't always work. Not all support is the same, but have had great experiences with Baarath. Thanks for the help!

Store

Verse

Using app

Over 2 years

Total reviews

14

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

User friendly - easy enough for a complete beginner (me) to navigate. Makes email automation simple. It is also well designed.

Store

Candwl

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

This app is easy to use and really helps me manage my email list. I recently needed some assistance and Deniz was very helpful. Thanks!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

I was having issue setting up. Nikola was prompt and helped me sort it in no time. Great customer service.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

Luiz's support was amazing. We couldn't verify our settings, but he helped us. His reply is so fast and helpful.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

Very easy to use app and the support is very helpful. Definitely recommend to small and big businesses. Special thanks to Luiz from the support team!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

Very nice app and email system. Best i have ever tried. And Salma from customer service is fantastic!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

Really great features and helpful support that is only a few clicks away. Having reached out for assistance a few times Luiz and Yulia were both very helpful in understanding specific questions/ issues faced

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

They're simply the best. While they're not as big in all the integrations as Klaviyo, they're still a lot more affordable, and for small brands, it's the perfect fit.

Using app

Almost 3 years

Total reviews

12

Average rating

4.9

5 / 5 Share

Nov. 2, 2022

Salma and her support team are very supportive and very professional, they have been outstanding with us. Would highly recommend Omnisend. Thank you guys! Raúl.

Using app

About 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 1, 2022

Customer service is very helpful and and quick to respond :) The emails look nice and professional .

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 1, 2022

The customer services, we received from Nikola, is really amazing and exceed from our expectation. Appreciated!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 1, 2022

So easy to use, I feel so happy to be in control of my email marketing! Definitely use or switch over to Omnisend! Incredibly easy to make emails and to know who you are sending them to

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2022

Fair price and nice service. The product has updated much this year and I am getting more satisfied with it. Also, quick response.

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 30, 2022

Easy to use and the one time I had an issue, the customer service team assisted me immediately via the chat function and help solve the problem. :)

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 30, 2022

I’m a startup doing everything myself for the most part. I spent hours reviewing other platforms and even tried a few trials. Omnisend was the easiest, and by far best customer service 24/7. I work everyday as the founder. Saturday and Sunday and omnisend was available within minutes. All The techs I work with know the software and guide me perfectly. I’m upset I paid active campaign money just to try theirs which was expensive and there are some major bugs with active campaign that should not be with how big of a company they are and their access to resources. I’m a huge fan of omnisend ❤️❤️❤️❤️❤️❤️❤️

Store

Yonder

Using app

3 months

Total reviews

6

Average rating

5.0

4 / 5 Share

Oct. 30, 2022

Nicolas is a wonderful Rep and truly knows how to handle the customer's affairs. Amazing Work!!!!!!!

Store

XARACHI

Using app

4 days

Total reviews

1

Average rating

4.0