Omnisend Email Marketing & SMS for Shopify

Omnisend Email Marketing & SMS

Drive sales with email marketing, newsletters, SMS, and popups
Rating
4.7
Feedback
3,185
Reviews
Chart
#577
Shopify

All reviews

5 / 5 Share
June 16, 2023

There has been a learning curve for me, but the videos and information has been great. Customer service has been very helpful. Karine has helped me resolve a couple issues quickly.

Store Using app Total reviews Average rating
Poochino's Den 2 days 3 5.0
5 / 5 Share
June 14, 2023

Just starting out, but Customer support has been very good as of now. Salma and Matija have been very helpful in answering my questions fast!

Store Using app Total reviews Average rating
Marssos 2 days 8 4.6
5 / 5 Share
June 13, 2023

Salma is great. She worked through a small but important issue for me. She troubleshooted multiple things until the root cause was found and fixed. Thanks Salma -- you're awesome.

Store Using app Total reviews Average rating
FROATS Over 1 year 4 5.0
5 / 5 Share
June 13, 2023

The customer service is great. Karine was quick and helpful. I haven’t really used the platform yet. But I’m looking forward to seeing all its capabilities.

Store Using app Total reviews Average rating
Dorothy's Pearl 18 days 7 4.9
5 / 5 Share
June 13, 2023

Excellent customer service from Salma much appreciated it, she helped me figure it out a problem I had.

Store Using app Total reviews Average rating
Joycoast Over 3 years 3 3.7
5 / 5 Share
June 13, 2023

Très bon support, équipe réactive et disponible pour trouver des solutions pertinentes ! Très bonne app qui regroupe de nombreuses fonctionnalités essentielles pour notre commerce.

Store Using app Total reviews Average rating
Admise Paris 2 months 8 5.0
5 / 5 Share
June 13, 2023

I love this app! Makes my marketing emails so easy. I recently had an issue with the app and chatted with customer service. Luiz helped me in less then 5 min. He was super friendly, knowledgeable and got my issue resolved in no time! Highly recommend!!

Store Using app Total reviews Average rating
Gifts from Neverland About 4 years 1 5.0
5 / 5 Share
June 13, 2023

Best support ever. I've been using Omnisend for over a year, and I'm new to email marketing. I've had tons of questions about the best way to do things and how to use different Omnisend features. I've never waited more than 3 minutes for a response to my chat messages. The answers are always on point. Amazing video tutorials, sometimes generic (for FAQ) and sometimes custom made to answer questions on my specific use. Luiz asked me to write a review after helping me this morning - he was fantastic in answering my questions (just like the dozens of others that I've worked with).

Store Using app Total reviews Average rating
TeacherGeek Almost 2 years 1 5.0
Developer Reply

Aloha! Thank you for your glowing review! We're thrilled to hear that you have had such a positive experience with our team! Providing excellent customer service is our top priority, and we're delighted to see that we've been able to assist you effectively throughout your journey with Omnisend. We understand that starting out in a new field can be overwhelming, but we're here to make the process easier for you. Our team strives to be responsive and knowledgeable, ensuring that you receive the best support you ever experienced in your life each time you submit a query! Thank you again for taking the time to share your feedback. We truly appreciate your support and look forward to continuing to assist you with all things email marketing!

5 / 5 Share
June 13, 2023

There is a problem with the payment. However, Salma and Joy were very helpful and informative. Thank you :)

Store Using app Total reviews Average rating
Maimoco Over 3 years 6 4.5
5 / 5 Share
June 10, 2023

This is a great app and with great ROI. Highly recommended to people who are serious about email marketing.

Store Using app Total reviews Average rating
Cerol Auto About 2 months 7 5.0
5 / 5 Share
June 9, 2023

Relatively easy to learn, reasonable price, and amazing customer service.

Store Using app Total reviews Average rating
OkidoKids 5 months 7 5.0
5 / 5 Share
June 9, 2023

Love Omnisend! Its user-friendly interface and powerful features allow for personalized campaigns that resonate with customers. The automation capabilities and captivating templates are so easy to setup and have boosted our conversions significantly. Streamlined workflow and insightful analytics make it a must-have. Highly recommended!

Store Using app Total reviews Average rating
Saulė Over 1 year 1 5.0
5 / 5 Share
June 9, 2023

This is the best customer support team I met so far. Luiz did incredible job, he was testing different email options within 3 hours with me. He was patient, calm, even made jokes :) I truly appreciate all his help! Will recommend Omnisend to everyone!

Store Using app Total reviews Average rating
DEST N'DUN 2 days 3 5.0
5 / 5 Share
June 9, 2023

Great so far Easy email marketing and workflow setting Very detailed marketing report Prompt and friendly support team. And Matija is so patient and helps me a lot!

Store Using app Total reviews Average rating
Giraffe Tools Over 2 years 4 5.0
5 / 5 Share
June 8, 2023

Sanya, was a ton of help! Thank you for all the help, highly recommended. Easy to understand and use!

Store Using app Total reviews Average rating
Tuxedotigercomics 1 day 2 5.0
5 / 5 Share
June 8, 2023

It's been great so far - support has been responsive when trying to get everything setup and configured.

Store Using app Total reviews Average rating
Elsmore Swim 16 days 3 5.0
5 / 5 Share
June 7, 2023

Great tool and service so far: - great email and workflow builder - actually supports multiple locations for most data (doesn't pull localized product data yet but there are some workarounds) - good statistics - responsive support team Would definitely recommend!

Store Using app Total reviews Average rating
The Hoard 16 days 1 5.0
5 / 5 Share
June 7, 2023

Very responsive and good support, Baarath help me solve my issue with an automation email really fast. I really appreciate that because im supper busy during the day and I do not want to wasting time sitting at the computer all day.

Store Using app Total reviews Average rating
CinnLilly Cosmetics Over 2 years 1 5.0
5 / 5 Share
June 6, 2023

They have a very responsive support team that is willing to help .. I talked to Karine specficically today and she was able to find what was wrong and provide me with a solution in a quick and timely manner, I definitely recommend her and the support team that they have.

Store Using app Total reviews Average rating
BlessedInAbundance 6 days 3 5.0
5 / 5 Share
June 6, 2023

Nothing short of fantastic! intuitive, fairly priced and extremely feature-rich. We've been using Omnisend for our marketing for some years, and have had great results.

Store Using app Total reviews Average rating
Cuddledown About 9 years 3 5.0
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