All reviews

Rating Breakdown

  • 5
    90% (5,396 ratings)
  • 4
    5% (296 ratings)
  • 3
    1% (48 ratings)
  • 2
    1% (43 ratings)
  • 1
    4% (215 ratings)
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5 / 5 Share

Oct. 30, 2022

A user-friendly marketing tool and their academy is also very great and informative. Shout out to Deniz for being a great support! :D

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 29, 2022

Ottimo servizio clienti ho avuto vari problemi ma sono stati risolti molto velocemente grazie a tutto il supporto clienti specialmente da Deniz

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 29, 2022

Reply from Kamilia was fast and accurate I love it she made my work easy when using the app. this app is highly recommended.

Using app

3 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 28, 2022

I met with a problem after changed store theme. Sanya is helpful solving my trouble. I am grateful with this app and the team.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 28, 2022

kristina is very sweet and helpful. Her answers was always very fast. Thank you again very much! :) :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2022

Despite the interruptions in the work of platform the support always works best, Olesia was always in touch and helped solve the problem very quickly!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2022

Baarath from the customer help team was very helpful. Thanks a lot for the video instructions. Those helped a lot.

Using app

25 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 27, 2022

Kristina from the Omnisend team was incredibly helpful with getting some automation flows fixed on my new store. Really glad to be using this platform!

Store

STRATUS

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 27, 2022

Been using this app for a while, it's very complete and works great. Everyone from the support staff is very helpful and friendly. 100% recommend.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 27, 2022

Olesia was very helpful, responded to e-mails promptly and answered my questions clearly. Thank you.

Using app

About 2 years

Total reviews

8

Average rating

4.4

5 / 5 Share

Oct. 27, 2022

Amazing and very prompt customer service. Olesia was able to assist immediately and resolve my issue

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 27, 2022

Absolutely outstanding customer support from Olesia. I was so confused at first and Olesia just made everything so simple and easy to follow. I can ask her anything and she is more than happy to help. I sent Omni a chat message an Olesia reply to my message within minutes, no waiting time here. Overall, I'm one very happy customer.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2022

The customer support is not only thorough and comprehensive but very prompt and courteous. You can ask them anything under the sun from workflows to forms to campaigns and they'll have your back all the way through. Kristina especially has been a tremendous help! Thank you omnisend.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 26, 2022

I recently started using Omnisend and find it outstanding. At first, I thought it was just an email service but my use continues to expand. I have now set up automated campaigns, abandoned cart campaigns, pop-ups and forms. I have reached out for support on two occasions and have gotten in touch with real human beings who helped solve my problem. Most recently, Salma helped me navigate a new service I was trying to set up and was friendly and easy to work with. I'm really impressed and recommend them without hesitation.

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 26, 2022

Great service from Luiz today. He was really helpful and knowledgable and gave me answers to my various questions. Thank you

Using app

Over 3 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 26, 2022

The app is so far suits my business needs and the have great support team. Thanks to Deniz for his support to make the form and welcome automation work on my website.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 25, 2022

Salma was really helpful and kind! Would recommend this app to everyone that is trying to start a realiable business

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2022

Thank you Sanya. You went the extra mile and helping me understand the form I was trying to use. Excellent customer service. Fast and accurate.

Using app

Over 2 years

Total reviews

4

Average rating

4.5

5 / 5 Share

Jan. 31, 2023

Baarath at Omnisend was extremely helpful and answered my questions very quickly. Love this program. It interacts with my Shopify store seamlessly, and tech support is always available. Update today. Omnisend is always online to help with any enquiry. Highly recommend.

Using app

Over 5 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 25, 2022

Stefan is the most amazing tech support. Ever. He is so smart and so fast with help and I was able to get up and going right away. Thank you!

Using app

7 days

Total reviews

19

Average rating

5.0