Omnisend Email Marketing & SMS for Shopify

Omnisend Email Marketing & SMS

Drive sales with email marketing, newsletters, SMS, and popups
Rating
4.7
Feedback
3,185
Reviews
Chart
#577
Shopify

All reviews

5 / 5 Share
June 6, 2023

Very responsive and good support. Deniz provided quickly useful information to help solve my issue.

Store Using app Total reviews Average rating
Kvalitetstid.no Over 3 years 7 5.0
5 / 5 Share
June 5, 2023

Hi, Thank you Baarath, was a great help , it's been awhile since I used email marketing and need some assistance.

Store Using app Total reviews Average rating
Kay Designs New Zealand Almost 5 years 4 4.8
5 / 5 Share
June 2, 2023

Thank you Salma for being very attentive to my request on Tuesday, we were able to solve the problems, she was very kind, attentive and quick to solve me. thank you so much

Store Using app Total reviews Average rating
MyCOCOS.CL Over 2 years 5 5.0
5 / 5 Share
June 1, 2023

Super easy to use, high converting tool with fair prices and great support! I tried the Onboard Shopify emailer for months and never got a conversion. Omnisend started generating sales within days. Can highly recommend.

Store Using app Total reviews Average rating
Rapid Flow About 2 months 9 5.0
5 / 5 Share
June 1, 2023

Very good and responsive support, especially Andres. They provided useful information and material to help solve my issue.

Store Using app Total reviews Average rating
Melin UK 7 months 1 5.0
5 / 5 Share
May 31, 2023

As of right now, this app seems to be EXACTLY what I need and it seems like it can't get very much easier than this without limiting the apps capabilities. The best part for me was the amount of support I have received so far. Baarath was incredibly helpful and an extremely effective communicator.

Store Using app Total reviews Average rating
StronyxFitness 1 day 2 5.0
5 / 5 Share
Jan. 14, 2024

Omnisend is very user friendly and the people who have helped me in the support chat have always given me fast, easy solutions to my questions. Karine is the best! Update as of 1/14/24: I stand by my original review. Didem helped me figure out the upcoming domain changes and was incredibly helpful. Would've taken me 5 times as long to figure it out on my own.

Store Using app Total reviews Average rating
S. Howell Studios Over 4 years 2 5.0
5 / 5 Share
May 30, 2023

Omnisend is a top notch with their integrations and optimisations. On top of that their around (clock/world) customer service is something too fabulous. I don't know if anyone has talked about it, but that definitely needs more of a hype. Great job from these guys in the past few days in helping me out with minor tweeks. Would like to mentions Joy, Andres & Dom from the omnisend Support team, for their continued help to resolve issues and deliver assistance. Thank you guys

Store Using app Total reviews Average rating
iShoes 5 months 2 5.0
Developer Reply

Hi there! Thank you so much for your fantastic review, we are thrilled to hear that you are pleased with our platform overall! We take immense pride in our extensive range of integrations, ensuring that our product seamlessly integrates with various platforms and meets your specific needs. Our dedicated team works tirelessly to optimize our services, ensuring that you can make the most out of our product and achieve your goals efficiently. We understand the importance of reliable support, which is why our 24/7 Support team is always available to assist you. We aim to provide timely and comprehensive assistance whenever you require it, ensuring a smooth and hassle-free experience for you. Your praise motivates us to continue delivering excellence in every aspect of our service. We truly value your trust and appreciate your choice to work with us. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. Once again, thank you for your kind words! We are excited to continue serving you and surpassing your expectations!

5 / 5 Share
May 30, 2023

Thanks to Joy, I had exceptional support and my concern was resolved seamlessly. Fast response time and a pleasure to deal with. Thanks Joy!

Store Using app Total reviews Average rating
Rose Office Furniture Almost 3 years 1 5.0
5 / 5 Share
May 30, 2023

Olesia was most helpful. Excellent and knowledgeable tech support. Quick to respond, and resolved multiple issues I was encountering. Thank you!

Store Using app Total reviews Average rating
Sweet Earth Over 1 year 1 5.0
5 / 5 Share
May 29, 2023

Super helpful and super friendly customer service from Karine. Thank you so much for sorting my problem so quickly!

Store Using app Total reviews Average rating
The Rainbow Stores 5 months 10 4.5
5 / 5 Share
May 29, 2023

Fantastic platform and support, got really fast assistant from Joy with no time wasting. Easy to setup automatic flows and campaigns with great looking templates, highly recommend

Store Using app Total reviews Average rating
Ochis About 24 hours 1 5.0
5 / 5 Share
May 28, 2023

Every member of the team who helped me with my issue was friendly, knowledgeable, prompt, and very easy to work with

Store Using app Total reviews Average rating
8LABS CBD About 2 years 2 5.0
5 / 5 Share
May 26, 2023

Been using Omnisend for a few months. Overall great experience so far! Customer support is also top notch

Store Using app Total reviews Average rating
Palette 6 months 10 5.0
5 / 5 Share
May 25, 2023

We installed like 10 different marketing apps and Omnisend was the best "bang" for the buck. These guys and gals have went out of their way helping us get all these set up. We have delt with Baarath and many others via live chat and email. Always fast to answer and the questions are always solved.

Store Using app Total reviews Average rating
DIY Retro Arcade 3 days 8 4.0
Developer Reply

Ahoy there! Thanks for taking the time to leave us such a glowing review. We’re thrilled to hear that Omnisend was the best solution among all the marketing apps you tried. And we’re even more thrilled to hear that our Support Team knocked your socks off while helping you get everything set up! If you ever need any more assistance, you know where to find us - we’ll be fast to answer and solve any questions you have. Thanks again!

5 / 5 Share
May 25, 2023

Omnisend is great, it does everything we need and more, plus the support has always been top notch- can jump on online chat and get help with anything right away.

Store Using app Total reviews Average rating
The Saltiest Dog Over 2 years 10 5.0
5 / 5 Share
May 24, 2023

The app is great, has all the necessary functions, and is reliable. Omnisend's real strength is its amazing support. They have always been fast and helpful, and big thanks to Joy for saving me a lot of stress.

Store Using app Total reviews Average rating
Integrated Engineering Over 3 years 5 4.2
5 / 5 Share
May 24, 2023

Does everything I need for a very reasonable price. The support team (I spoke to Joy) is always super fast and friendly.

Store Using app Total reviews Average rating
Dress the bird Almost 2 years 8 5.0
5 / 5 Share
May 22, 2023

Really amazing support! Andrés was very knowledgeable and helpful. Issue solved in no time! Thanks so much!

Store Using app Total reviews Average rating
Magical Bodies About 4 years 3 5.0
5 / 5 Share
May 18, 2023

Ran into some issues that were easily resolved with Joys help! A quick and friendly support chat that got me back up and running in no time. Thanks Joy! 10/10

Store Using app Total reviews Average rating
Infinity CBD About 3 years 3 5.0
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