All reviews

Rating Breakdown

  • 5
    89% (5,345 ratings)
  • 4
    5% (297 ratings)
  • 3
    1% (45 ratings)
  • 2
    1% (45 ratings)
  • 1
    3% (208 ratings)
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5 / 5 Share

Sept. 19, 2022

So far it has been very easy to use and the Customer Service has been super helpful whenever I have a question they are quick to respond and are full of resources to resolve my issues.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2022

Easy to use app and fabulous (almost instant) email help from Tiana who was knowledgeable, friendly and professional. Thanks

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 18, 2022

Easy to setup, Excellant features, and great support should you have an issue with anything. What else is there?

Using app

6 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 17, 2022

Customer service via chat is great, there's always someone there to help answer questions. Kamilia was very helpful when I had a question about automated work flows.

Using app

11 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 16, 2022

Great app, that makes email marketing much quicker easier, and more effective. I highly recommend their email marketing solution.

Using app

About 5 years

Total reviews

6

Average rating

5.0

5 / 5 Share

April 4, 2023

The best email platform I've ever used! Clean, simple interface that makes it easy to succeed and grow your business. Great templates or build your own layout in a completely editable yet easy to use edit panel. Friendly and extremely attentive help center that always respond within minutes with a quick solution to my problem. Cannot recommend enough!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Ahoy there! We appreciate your feedback, it drives us to make the product even better! Keep up the great job, we'll be always here for you ;)

5 / 5 Share

Sept. 16, 2022

Salma was such a great help! When it comes to resolving issues, she is the woman for the job. She is always responding in a timely matter and always knows just what to do to resolve any issue. 10/10.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2022

Omnisend is just an amazing tool and its Customer Service is also mind-blowing, especially Nikola. So I highly recommend this tool to use ✌

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 1, 2022

You can choose audience that you want very easily to your pop ups. Works with translation apps also. You will get good customer service too. Luiz helped me so much and so fast when i needed it most. They are also very kind and do not make you feel stupid at all even if you ask silly questions.

Store

Sasta

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 16, 2022

Hjælpen er nær og hurtig når man sidder med et presserende spørgsmål. Olesia hjalp lynhurtigt og gav indblik i nogle nye apps der kunne løse det forestående problem.

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 15, 2022

I've had Omnisend installed for many years and its great. The pricing structure works for me and has grown as I have grown. The automation has added to my revenue and the email builder/template structure allows me to make both nicely designed emails but also smart ones. The tech support is top notch - recently Kristina and Tiana both helped field me basic questions :) I'd recommend giving it a go.

Using app

Over 2 years

Total reviews

8

Average rating

4.5

5 / 5 Share

Sept. 15, 2022

Olesia has provided me with a lot of operational assistance, enabling me to achieve our goals simply and efficiently

Using app

Almost 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 14, 2022

Deniz was extremely helpful today with setting up some workflows. The whole team has great responsiveness and our account manager is also superb.

Using app

4 months

Total reviews

4

Average rating

4.0

4 / 5 Share

Sept. 14, 2022

Great app, super easy to use, great customer service as well (thank you Nikola and Marija)! I've only used it for newsletters and abandoned carts for now. (And the abandoned carts-flow is the reason why I only give four stars, because for the few days I used it, several customers got an abandoned cart email even though they completed their purchase... But they say they are working on the issue.)

Using app

9 months

Total reviews

8

Average rating

4.9

5 / 5 Share

Sept. 13, 2022

So far I am very impressed with this app vs the previous one we used. Much better integration into the Shopify system rather than being completely stand alone app. Chat support has been good when needed (especially from Bassma). Everything seems to work nicely without any bugs or errors and has a functional/professional feel to it. So far so good and would highly recommend!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

Wonderful support given! Thank you Stefan for my most recent query! A small suggestion here.. It would be great if we have a option to send the mails retroactively.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

Really fast support en good help whenever you need it! Easy connection with our Shopify Store as well

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

Fantastic Omnisend! The Best SAAS immigration plaform. Easy and fast to be done. THXXXXXXXXXXXXXXXXX

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

I like this app for its 24/7 service!! It really saves time and helps me a lot. Thank Olesia for her nice help.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

Absolutely in love with the app & the customer support. Thanks to Kamilia for helping me with my concern.

Store

7SZN

Using app

About 2 months

Total reviews

2

Average rating

5.0