Omnisend Email Marketing & SMS
Drive sales with email marketing, newsletters, SMS, and popups
Rating
4.7
feedback
2,926
chart
#117
All reviews
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Nov. 29, 2022
Olesia helped me connect my Shopify store to Omnisend and thanks to her support everything went smoothly. Really recommend Omnisend customer support!
Nov. 28, 2022
Diego was great and helped me figure out why my pop-up was not popping up at first. Great customer service. The are right there on the spot when you need them.
Nov. 28, 2022
Quite easy to use and the support they offer is quick and helpful. Deniz was really of quick help. I recommend
Nov. 28, 2022
The customer service is amazing. Kristina, thanks for assisting successfully. Great job! Great customer service
Nov. 28, 2022
Works really well, and the customer service is awesome. Big thanks to Nikola for following up, and assisting so promptly.
Nov. 24, 2022
Omnisend is a great little ESP for Shopify. Omnisend consistently upgrades their user experiences and provides timely support.
Nov. 24, 2022
Was having problem with my SMS credit and was worried about my credit going through for BF. Kristina was able to assist and resolve my problem right away understanding how important this period is for small businesses.
Nov. 23, 2022
New to omnisend but the customer support has made this process a breeze. Diego was exceptional and super insightful. He literally assisted me via chat for almost 2hours and with extreme patience.
Nov. 23, 2022
With friendly and knowledgeable customer service, they were able to solve any problem I came up with. I enjoy using Omnisend. I highly recommend it. You will make money, and it won't cost you a lot. It is really user-friendly and has a lot to offer. Without a doubt, it will help your business grow.
Nov. 23, 2022
Luiz is very cool! Luiz is very cool! Luiz is very cool! Luiz is very cool! Luiz is very cool! Luiz is very cool! Luiz is very cool! Luiz is very cool!
Nov. 23, 2022
This app has been a great one for all the email marketing that needs to be done for our business. It is easy to us and definitely automates so many features which you wont find anywhere else.
Nov. 22, 2022
Nikola was great today helping me with a small issue I had, all fixed really quickly! Oh and ignore the return times on Chat - I was helped within 5 mins this morning not the wait quoted at all :)
Nov. 21, 2022
You can't choose the exact amout of credit you want for SMS you have to take their packages (which in my case was much more then needed), now if you haven't use the credits left after 2 months they're STEALING your money and credit you're back to 0$ even tho you didn't uses the credit that you paid for!
Hello there! Thank you for your honest feedback, it is really appreciated. We are sorry for the troubles you faced. Please note that unused credits are valid for 2 months, this info could be found here -> https://support.omnisend.com/en/articles/1832295-sms-credits-subscription. As we can see you reached out to our support with this query and they were able to assist you.
Nov. 21, 2022
He usado esta app desde hace un par de meses, antes trabajaba con Klaviyo, sin embargo, no hay nada que envidiar. Es muy útil y fácil de manejar. Lo que más destaco, es el maravilloso servicio al cliente que tienen. Está solo en inglés pero nada que no puedas solucionar con el traductor, además es muy fácil crear flujos y campañas con la aplicación, que es para lo que más la utilizo. Mi tienda es www.ekiz.cl
Nov. 21, 2022
We have been using Omisend for a year now on two of our Shopify stores and I am very pleased. It does the job, is value for money, and the support is great (thank you Baraath for sorting out our recent problem quickly and efficiently).
Nov. 20, 2022
Great app. Great service. Team responds around the clock and extremely helpful in addressing functionality questions, technical issues, etc.
Nov. 19, 2022
We use it and love it. Good design choices and more intuitive than other email services. And Nikola in customer service was very helpful.
Nov. 19, 2022
The most simple yet efficient email marketing app out there! The interface is easy to understand and integration is a breeze. Plus the support I got from Deniz at Omnisend was fast and really good!
Nov. 18, 2022
This app is undoubtedly top class and it delivers a lot of functionalities. But it is the support that makes the real difference when compared with many other apps. The team is always there ready to support you and even when is night. Kudos goes to Kristina who very quickly helped me to configure correctly my multi-language popup configuration. It really helps to know that there is somebody always there to support you.
Nov. 18, 2022
Great experience so far and customer support is fantastic! Luiz was incredibly helpful, fast, and responsive.