All reviews

Rating Breakdown

  • 5
    89% (2,567 ratings)
  • 4
    4% (129 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (28 ratings)
  • 1
    5% (133 ratings)

Reviews with Text

  • 94% (2,709)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 1, 2022

You can choose audience that you want very easily to your pop ups. Works with translation apps also. You will get good customer service too. Luiz helped me so much and so fast when i needed it most. They are also very kind and do not make you feel stupid at all even if you ask silly questions.

Store

Sasta

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 16, 2022

Hjælpen er nær og hurtig når man sidder med et presserende spørgsmål. Olesia hjalp lynhurtigt og gav indblik i nogle nye apps der kunne løse det forestående problem.

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 15, 2022

I've had Omnisend installed for many years and its great. The pricing structure works for me and has grown as I have grown. The automation has added to my revenue and the email builder/template structure allows me to make both nicely designed emails but also smart ones. The tech support is top notch - recently Kristina and Tiana both helped field me basic questions :) I'd recommend giving it a go.

Using app

Over 2 years

Total reviews

9

Average rating

4.6

5 / 5 Share

Sept. 15, 2022

Really good team, fast responses and beautiful walk around tips on almost everything i was struggling with. Shout out to Deniz for the help and guidance!

Store

SHOKO

Using app

About 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 15, 2022

Olesia has provided me with a lot of operational assistance, enabling me to achieve our goals simply and efficiently

Using app

Almost 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 14, 2022

Deniz was extremely helpful today with setting up some workflows. The whole team has great responsiveness and our account manager is also superb.

Using app

4 months

Total reviews

4

Average rating

4.0

4 / 5 Share

Sept. 14, 2022

Great app, super easy to use, great customer service as well (thank you Nikola and Marija)! I've only used it for newsletters and abandoned carts for now. (And the abandoned carts-flow is the reason why I only give four stars, because for the few days I used it, several customers got an abandoned cart email even though they completed their purchase... But they say they are working on the issue.)

Using app

4 months

Total reviews

8

Average rating

4.9

5 / 5 Share

Sept. 13, 2022

So far I am very impressed with this app vs the previous one we used. Much better integration into the Shopify system rather than being completely stand alone app. Chat support has been good when needed (especially from Bassma). Everything seems to work nicely without any bugs or errors and has a functional/professional feel to it. So far so good and would highly recommend!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

Really fast support en good help whenever you need it! Easy connection with our Shopify Store as well

Using app

3 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 13, 2022

I like this app for its 24/7 service!! It really saves time and helps me a lot. Thank Olesia for her nice help.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

best support! I nearly always receive a full solution to my questions within 20 minutes, can't beat that. Thank you Diego for my most recent query!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

Great app and great support. Kamilia helped me within minutes to find a solution! Great customer service.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2022

Just starting to learn Omnisend and love it already. Amazing support! Extremely helpful and very quick.

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

We have been working with Josh, Sadie, and I had Marija from support help me today. Everyone has been super friendly and helpful. We are really enjoying our new partnership with Omnisend. Thank you all!

Using app

18 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

Omnisend is brilliant. It's so intuitive, so simple to set up and their pre-built templates and email funnels are such a timesaver. Their support team is also super helpful. I wouldn't use any other marketing platform for my store.

Using app

About 1 month

Total reviews

11

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

Omnisend has released a new segment and email builder. Everything is designed much more intuitively. I had a small problem, but Deniz from support was able to help me very quickly and straightforwardly in the chat. It was to my complete satisfaction.

Store

Lykon

Using app

Over 1 year

Total reviews

5

Average rating

5.0

4 / 5 Share

Sept. 8, 2022

Emailビルダーについて不明点があったため、チャットで問い合わせたところ、Olesiaさんに迅速に対応いただけました。ディスカウント機能で発行するクーポンを、特定のユーザー専用にすることができない点は残念でしたが、その他の機能についてはサポート含め満足しています。

Using app

2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 7, 2022

This Application is Amazing, you can earn sales by a beneficial marketing mail tools & automation, but you need first to analyze your contact database and design the automation to trigger the weak points, and here it is sales going on :-) also, the support team is very helpful and fast in responding, especially Nikola who is doing a great follow-up with my queries. Big Thump

Using app

10 months

Total reviews

5

Average rating

5.0

4 / 5 Share

Sept. 5, 2022

I've had some frustrations over the last couple of years with this app, but they are constantly trying to make improvements-- some are helpful, some not so much. I really appreciate the responsive customer support. Pretty easy to use once you get the hang of it.

Using app

Almost 6 years

Total reviews

3

Average rating

3.3

5 / 5 Share

Sept. 5, 2022

Very easy to use, I have been using it, the customer service solves the problem in a timely manner, an essential plugin for shopify

Using app

About 3 years

Total reviews

1

Average rating

5.0