Omnisend Email Marketing & SMS

I can't tell you HOW MUCH BETTER this team is than other marketing companies! The customer service is SO GREAT- I've had Luiz, Stefan, Diego, Andres, and Karine provide excellent customer service in helping get my business started. Can't recommend this team enough!

There aren't a lot of great email marketing solutions out there, but whatever one you use having excellent support for issues is key. Luiz sorted out an issue I had with Omnisend's not-all-that-great email editor and helped me overcome some of the shortcomings there. Thanks Luiz!

Tiana responded quickly and helped me through my questions about my first ever email campaign! What a relief because I'd been scrambling to get the email out on time and looking good. Thanks again!

I was struggling with a huge issue related to my gift cards and Luiz's looked - restlessly - for solutions during 4 days, without never leaving me alone, following up each and every day and finally finding the way to solve my situation! I am so grateful for his professionalism, commitment and kindness! Thank you for being that efficient and reactive, Luiz, thank you for helping me clear out this problem that I've been facing for weeks!

Olesia was very helpful in answering all of my questions in regard to pulling reports, filtering and guidance on sms, in a timely manner.

Great for my campaigns. Very happy with the results. Would recommend to anyone looking for consistent campaign marketing.

The Omnisend is simple yet functional and the support is exceptional. They respond my inquiries quickly and if anything was not solved, they provide us with the solution later for sure. Thank you.

Five stars for Omnisend support -- Luiz was quickly responsive (even though it was before 9am EST), and had an easy solution for me, including screenshots. The fix was made to our automated form within minutes.

I downloaded this app to help with a customised email confirmation for one of the products available to purchase on my website. I've contacted support twice now with general enquiries and they have got back to me really quickly and been super helpful. Would highly recommend this app!

Nice customer service... I am very happy using Omnisend... very recommended. Kristina was very helpfully

Great app and the customer service is amazing. They are quick to respond and answer any questions you have. Should out to Salma for all the help.

Amazing app, super user-friendly, countless possibilities for creative people, and amazing templates for those, who don't have the time. Support was great too! Shoutout to Kristina

Baarath was very helpful in helping me set it up and figure out why it wasn't sending. Very good app and support

Super application, on pilote parfaitement notre activité Je gère les paniers abandonnés via Omnisend et plus directement depuis shopify c'est beaucoup mieux. Le support est hyper réactif.

Omnisend is great whenever you want to get started with email marketing. They are adapting and updating fast, meaning launching new features and functions almost all the time which I think is great. I have had some trouble with them from time to time due to the fact that it has been various knowledge level in support as well as the tool not always working as expected (segmentation not working properly as one example). However, I'm still recommending it to others as it's easy to get started and it feels very modern and fast-moving.

We've been using Omnisend for email campaigns and automated email for over 2 years. It's easy to use, segments work great and the customer support from Olesia and the whole team is outstanding. I would (and do) recommend Onmisend.

Luiz help was really really helpful, and he found the solution really quickly ! many thanks for this :)

First they have very limited templates. And then I raised first case related to one of the templates and they've failed to resolve it. Instead working on it their tech team advised me to use jpeg and other supported formats. While there was no issue with the format as I used jpeg only. Had given them real campaign code to check - not sure why they asked for it if they had to give generic advice. They again asked me to wait for tech team's revert. They actually don't look at the problem and intend to solve, but rather give generic advices.

Olesia helped me connect my Shopify store to Omnisend and thanks to her support everything went smoothly. Really recommend Omnisend customer support!

Diego was great and helped me figure out why my pop-up was not popping up at first. Great customer service. The are right there on the spot when you need them.