OptiMonk: Popup, CRO, A/B Test

Dec. 13, 2024

Very responsive and solution oriented support team. Balázs was very helpful in getting us answers and explaining different options. Gives us a lot more confidence to continue to use the product knowing the support team is there to help when we have issues.

Nov. 29, 2024

If I could exceed five stars, I would!!! As a first time user, Emil successfully checked our campaign was up and running within our Shopify Store. Brilliant Customer Service!

Nov. 21, 2024

I wanted to take a moment to thank Stephan for his fantastic support. He’s been incredibly helpful and responsive, and I really appreciate all the assistance! I had a great experience with Balázs from OptiMonk support! He was very helpful, and responsive, and made sure all my questions were answered. His assistance was spot-on and made the process much easier. Highly recommend OptiMonk and Balázs for great customer service!

Oct. 26, 2024

Although we have still not been able to figure out the root cause of the issue, we have been able to find a workaround to it.

Oct. 17, 2024

Stephan was incredibly helpful and patient throughout the entire process. He quickly identified the issue with our Hubspot integration and fixed it seamlessly. His communication was clear and professional, and he even went above and beyond to assist with a small design issue we encountered. Fantastic support experience—highly recommend OptiMonk’s team!

Oct. 17, 2024

Great support and great product

Oct. 10, 2024

Stephan was a great help - spotted my error straight away and gave me clear instructions on how to change it.

Sept. 27, 2024

Very important plugin, top features and great support! Love it and can absolutely recommend!

Sept. 27, 2024

Great support, and the tool works really well!

Sept. 24, 2024

great customer support, awesome features, very happy

Sept. 23, 2024

Christopher was super helpful with my questions, and getting the app functioning properly on my shopify store

Sept. 18, 2024

HORRIBLE NON-EXISTENT CUSTOMER SERVICE. 2 TEMPLATES ONLY FOR EXIT INTENT. A/B TESTING DOESN'T WORK. TONS OF BUGS AND GLITCHES!

Sept. 9, 2024

The customer support is very helpful and responds quickly to my query

Sept. 3, 2024

Optimonk is a great tool and can be implemented by everyone. A technical or design background is not required. You are able to capture anonymous traffic when they exit which is a customer file builder. The conversion optimizations are strong and boost results reliably. The software includes effective audience targeting so you can enhance conversions for your paid traffic or elect to offer discounts only to organic traffic, or returning customers. Easy to use and the product is always improving with new features. The support is also top notch which makes a big difference to busy site managers.

Sept. 3, 2024

Great app to easily embed popup based on cart info - support is excellent when we wanted to modify the usual behavior.

Aug. 29, 2024

Wonderful platform! Can do pretty much anything - so naturally there's a little learning curve, but found their support team to be hands on and always guiding me to solutions.

Aug. 23, 2024

Rudolf was extremely helpful and managed to sort a problem I was having with a quick solution!

Aug. 21, 2024

Very important plugin, top features and great support! Love it and can absolutely recommend!

July 23, 2024

OptiMonkのサポートチームは本当に素晴らしいです！対応が迅速であり、問題解決に必要な情報を迅速に提供してくれた点が非常に印象的でした。今後も安心して利用し続けることができると感じています。 The support team at OptiMonk is truly amazing! Their response was quick, and I was particularly impressed by how swiftly they provided the necessary information to resolve my issue. I feel confident in continuing to use their service in the future.

July 19, 2024

Great app and amazing customer service!