All reviews

Rating Breakdown

  • 5
    92% (403 ratings)
  • 4
    4% (16 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (10 ratings)

Reviews with Text

  • 99% (433)
Review RSS Feed Review RSS Feed

3 / 5 Share

March 3, 2026

Using app

--

Total reviews

13

Average rating

4.3

1 / 5 Share

Feb. 25, 2026

the app was fine and we used it for maybe a year. But then we wanted to pause it andtehn accidentally paid for a whole year. Even though we have been long time partners they did not care at all. They know we just paid more than 800 dolalrs for something we couldnt use at the time and they refused to pay us back. This is the first time i have ever experiences someone so money hungry, because we had a very good relationship before that. Now they just wanted to take as much money as possible and not care about customer relation. We were looking forward to working with them in the future but now not so much. Stay away from this company, they are not honest human beings.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 29, 2025

I needed some extra field to populate in Klaviyo It wasnt in Optimonk I asked support > they said no we dont have that BUT we will build it for you. 48 hours later its live, pretty unique to have apps actually owning their shit and implementing real value vast. Props to Emil & Team!

Using app

10 months

Total reviews

35

Average rating

4.3

5 / 5 Share

Nov. 27, 2025

Fabulous team. I was on AI chat getting confused and then a real proper person came on and talked me through things and set me up. Kata, you're awesome. Thanks so much. I can carry on painting now.

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2025

The support was fast, professional and generous, and the product is intuitive and powerful. Huge fan of Optimonk!

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 24, 2025

Store

Glazeme

Using app

4 days

Total reviews

4

Average rating

3.0

5 / 5 Share

Nov. 20, 2025

I had an amazing experience! The support was extremely helpful, taught me many interesting things, and guided me step by step. I’m very satisfied with the service and highly recommend it!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2025

Excellent customer service!!!

Store

vh1be

Using app

About 3 hours

5 / 5 Share

Oct. 27, 2025

Really great app, lots of features and multiple ways to promote/upsell. Really fantastic help too, the chatbot does actually have handy links but if you have further issues you can get through to a person. I have done this on multiple occasions and they're very helpful and patient! Thank you!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 16, 2025

Csak egy pop-up-t szerettem volna mobilról kikapcsolni, de nem engedte a rendszer és ez elég nagy problémát okozott. Próbáltam ezt inkább nekik közvetlenül chatbe írni, de sosem lehetett, amikor szerettem volna.

Using app

Almost 4 years

Total reviews

7

Average rating

4.4

5 / 5 Share

July 8, 2025

OptiMonk has helped simplify collecting leads and making store announcements. I'm able to launch popups on multiple sites from one tool, then test conversion rates with split tests and continually optimize. I also add juice to sales by creating announcement popups, making sure visitors know there's a sale active no matter where they land.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 2, 2025

Optimonk is best-in-class pop-up CRO software. Very happy with the platform and the extraordinary support.

Using app

Almost 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

May 30, 2025

Great app and even better customer support!

Using app

1 day

Total reviews

1

Average rating

5.0

3 / 5 Share

April 10, 2025

A lot of issues setting up - chat support not really active. Can't see teams popups they have spent hours working on. A lot of bugs. Hopefully can get this sorted

Using app

About 2 months

Total reviews

12

Average rating

2.4

5 / 5 Share

March 18, 2025

Great customer support! Thanks Viktor!

Using app

Over 1 year

Total reviews

10

Average rating

4.3

5 / 5 Share

March 14, 2025

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 3, 2025

Team is very helpful and quick to respond!

Using app

17 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 27, 2025

Great app! Support is quick and extremely helpful

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 27, 2025

Chris was a great advisor

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

Everything is working good. And conversions are doing a lot better for my website

Using app

3 months

Total reviews

4

Average rating

5.0