All reviews

Rating Breakdown

  • 5
    92% (397 ratings)
  • 4
    4% (16 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (9 ratings)

Reviews with Text

  • 99% (426)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 28, 2022

As of now it's working perfectly! Getting conversions and easy to install. Working now will see further if its actually getting me more sales

Using app

4 days

Total reviews

4

Average rating

4.0

Developer Reply

Hi, Thanks for your positive feedback, I'm really glad that you could increase your conversions with the help of OptiMonk! With any OptiMonk plans, you can have unlimited campaigns, therefore please feel free to reach out to us if you need campaign advice. I wish you a lot of success with your business, Anna from OptiMonk

5 / 5 Share

Feb. 18, 2022

This is the most robust pop-up app I have found. Several different templates to choose from or design your own. This app walks you through creating the pop-up and looks great. PLUS integrates with more Email services than any other on the market.

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your fantastic review! We're so happy that you enjoy the perks of OptiMonk:) Please let us know at any time if we can help you with something:) Peter from OptiMonk Support

5 / 5 Share

Feb. 17, 2022

I highly recommend this app to anyone looking to build there email list and increase on-page conversion rates. The templates are easy to use and update to match my branding and there are a ton of options depending on what you need for your store. They also send out emails with template suggestions and a lot of case studies that I try to follow where applicable. I recently followed their suggestions from one case study that helped deliver results for my Valentine's Day sales. I used a V-Day pop-up to get people to sign up to my list before the sale and then guided pop-ups on the day of the sale to increase conversion for my sale item and decrease cart-abandonment. I also used a V-day exit intent pop-up that had a 15% CR. When I'm not running a sale I use three different pop-ups (all at the suggestion of Optimonk) that target different types of visitors.

Using app

10 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi There, Thank you for sharing your first impressions, I'm very glad to hear that you like the app so far! :) If any questions come up later on or you need advice about which campaigns would be ideal for your site, please don't hesitate to get in touch with our Support Team via chat or at [email protected] I wish you the best of luck with your campaigns, Tom from OptiMonk

5 / 5 Share

Feb. 16, 2022

Great features and is worth it to use! They also provide very accommodating assistance. Would definitely recommend them. Thank you!

Store

Elloux

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thank you so much for taking the time to write your kind review! We are happy to hear that we could help you to sort out the issue and we wish you a lot of success with your store! Please feel free to reach out to us anytime in case you need further help with anything, and we would be more than happy to help. :) Kind regards, Tom from the OptiMonk Support Team

5 / 5 Share

Feb. 14, 2022

Great app that does what few others could do for us, and really helpful customer service! We definitely recommend OptiMonk! :)

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi There, Thank you so much for taking the time to share your opinion! :) We're really happy that you're satisfied with our app and the support team. Should you have any questions in the future, feel free to reach out to us anytime and we'll do our best to assist you! Have a great day, Tom from OptiMonk

5 / 5 Share

Feb. 10, 2022

So happy with OptiMonk. Compared to other pop-up apps, it's easy to use, seamlessly integrates with Shopify's customer base or another like Active Campaign. I had an issue with one of the functions and the team was quick to respond and resolve the issue. I definitely recommend it for anyone looking to boost sales and email marketing lists on Shopify.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey Julia, Anna from OptiMonk Support is here :) I just wanted to personally thank you for submitting your detailed review. I'm very happy to hear that you like our app that much and I hope you'll have a lot of success with OptiMonk in the long run as well. I wish you an amazing week ahead and all the best for your business as well :) Anna from OptiMonk

5 / 5 Share

Feb. 8, 2022

User friendly app which provides all our business needs. The customer support team are always super helpful.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, I'm very glad that you find our app user-friendly, our product team is improving the functionality and the interface every day. :) I'm also happy that you had a nice experience with the Support Team! Have a lovely day and feel free to reach out anytime. Anna from OptiMonk

5 / 5 Share

Feb. 8, 2022

Tolle App: sie ist leicht zu bedienen und gut strukturiert. Der Support antwortet sehr schnell und zuverlässig. Ich kann die App empfehlen.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hey There, Thank you so much for the live chat today, I'm really glad to hear that OptiMonk has been beneficial to you in the past few months! :) Please feel free to get back to us via chat if you need help in the future. Our team will be there for you. Have a lovely week ahead, Anna from OptiMonk

5 / 5 Share

Feb. 4, 2022

I use OptiMonk to add a lucky wheels to our site. They help you with any question that you ask 24 hours 7 days. Awesome app to add a twist to you business.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi There, Thank you so much for your review and also for mentioning our Support Team. We're doing our best to provide the highest quality service to each OptiMonk user. :) Please feel free to get back to us again on chat if you have any questions in the future. Anna from OptiMonk

5 / 5 Share

Jan. 31, 2022

Great app! It does exactly the trick - stops customers from leaving your site without making a purchase. I have already had some orders from this app so can most certainly recommend it for your business! A big shout out to Anna who was fantastic in answering my questions and giving me the support I needed to use this app to its potential. Thank you! Great app and great customer service!

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Lisa, Anna from OptiMonk is here! :) I'd like to thank you once again for your kind words and especially for mentioning my name in your review. I really appreciate it! I hope to chat with you in the future as well and I wish you the best of luck with our app, most importantly, many saved customers! Have a lovely weekend, Anna from OptiMonk

5 / 5 Share

Jan. 28, 2022

Great app, very useful. It is easy to use, it has a lot of opportunity and basically everything you need for a sale campaign. The customer service is amazing. Always ready to help.

Using app

About 2 years

Total reviews

5

Average rating

4.8

Developer Reply

Hi there, Thank you very much for your amazing review, myself as well as the OptiMonk team are delighted that you are enjoying the app and that the customer service is good as well :) As always, if you need help with anything else just let us know and we will be more than happy to help I wish you a wonderful week ahead Kind Regards Chris

5 / 5 Share

Jan. 26, 2022

Optimonk has worked well enough for us in a limited capacity that we have begun greatly expanding its use on our site. Their staff is very helpful, and we're looking forward to continuing to expand our usage of the platform.

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Hey there, Thank you so much for your kind review it means a lot to the OptiMonk team that you found the team helpful :) If you need any help with your campaigns or have any questions please do let us know and we will be more than happy to help you :) I wish you all the best with your OptiMonk campaigns Kind Regards Chris from OptiMonk

5 / 5 Share

Jan. 26, 2022

Amazing customer service and Chris (One of the team members) have helped me throughout the process for my custom requirements. I would like to suggest OptiMonk if you're looking custom popups solution.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Jon, It was a pleasure helping you set up your OptiMonk popup/stickybar and I would like to thank you for your amazing review, it means a lot to the hard-working team at OptiMonk :) Do get back to us if you need help with anything else and we will be more than happy to assist you. Kind Regards Chris from OptiMonk

5 / 5 Share

Jan. 25, 2022

Fantastic customer support, very responsive and friendly staff, this app is great to help you improve your conversion rate.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Morning, Thank you very much for this nice review, I really appreciate it! :) I would be more than happy to help you anytime you need it, just let me know. Best regards, Tom from the OptiMonk team

5 / 5 Share

Jan. 25, 2022

Super easy to use, great app and the customer service support is amazing. Lovely and very quick to respond. Totally recommend.

Using app

43 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hi Maxim, I was very happy to chat with you today, thank you so much for taking the time to share a review about us. It means a lot to our hard-working team :) Feel free to get back to me anytime for assistance and I wish you the best of luck with your campaigns. Anna from OptiMonk

5 / 5 Share

May 2, 2023

This is a great app, which allows a lot more than the standard, boring Shopify popups to help drive conversion. The best thing we have found about OptiMonk is the service. Extremely responsive and friendly, and in our particular case they have worked with us to develop new functionality they can then pass onto other customers to improve their product. They have also set up campaigns where we can A/B test different options - including copy suggestions, and images. Frankly, they have been more of a partner than a software vendor. These guys know how to build and support a product the right way. Highly recommend.

Using app

Almost 2 years

Total reviews

8

Average rating

4.8

Developer Reply

Hi Jeff, Thank you so much for sharing with us this amazing review! We are super happy to see that you are satisfied with our app and the Support Team as well! As you wrote as well, we aim to create the best application out there and this usually means that we develop new functionalities based on our customers' needs, so we are always open to new ideas. Don't forget that should you need assistance with any new ideas or just in general with the application, the OptiMonk Support Team is there for you by email, chat, or phone. Wish you much success with your business, Tom from the OptiMonk Team

5 / 5 Share

Jan. 20, 2022

Fantastic customer support, requested assistance with a syncing issue at 4 am EST. Received a reply almost instantly and they promptly resolved the problem. Palatialpetals.com

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi There, I'm Anna from the OptiMonk Support Team. I can see that you had a nice conversation with my colleague, Tom today and we're very happy for your review! It means a lot to our whole team! <3 Please feel free to reach out to us anytime in the future and we'll be there for you. :) Anna from OptiMonk

3 / 5 Share

Jan. 20, 2022

https://www.optimonk.com/ your website not opening. Please check i am enable to check plans properly.

Store

Kiddoze

Using app

4 months

Total reviews

6

Average rating

4.7

Developer Reply

Hi There, Thank you for letting us know about the problem. There was a cookie loading issue and this is why optimonk.com wasn't available for you for a short time, but our technicians fixed it straight away. I also sent you an email regarding this, would you be so kind to check it? :) I look forward to your response. Anna

5 / 5 Share

Jan. 11, 2022

great customer service, l was assisted in an short space of time great app to integrate with enjoy using it

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi :-) Thanks a lot for taking the time to share your opinion!! We're so happy that you were satisfied with the support you received from Chris and we wish you all the best with your business for 2022. Please feel free to get back to us anytime for assistance. Have a great day, Anna from OptiMonk

5 / 5 Share

Jan. 10, 2022

woww I had an issue where the discount code wasn't working, I sent Optimonk a message they replied very quick and solve my issue. Thank you

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi There, It's Anna from the OptiMonk Support Team. I was very happy to help you and I'm glad the discount issue is solved now. :) I wish you many conversions for 2022 and as always, please feel free to get in touch anytime for assistance. Best, Anna from OptiMonk