OptiMonk: Popup, CRO, A/B Test
OptiMonk: Popups you'll love
Rating
4.8
feedback
443
chart
#158
All reviews
Review RSS Feed
April 20, 2022
We are a new Shopify Merchant and came across your app to manage pop-ups. At the moment we are starting to gain some sales momentum and your application has been key to that. Whilst we are located in Australia and the timezones from your support staff dont always suit, i am really heartened by the fact that Peter from your support team keeps me well informed of any issues and will always offer suggestions on how we can do better and utilise the application. I am so excited that we have chosen Optimonk and wanted to pass on my sincere appreciation of the work being done by Peter. littlebambiniboutique.com
We're so happy that you've shared your honest experience with us, I really appreciate this and was glad to help you 🙂 Thank you very much for your kind review! Let us know if we can help you further with anything! Peter
March 11, 2022
The App seems really good - we're still testing it. But I want to leave this 5-star review for Christopher from the Support Team. He went well above and beyond to make sure my experience was the best. He even jumped on a quick call with me to share his screen and go over the App so that I could learn how to use it. As I mentioned, I'm not sure if we'll use or not this App, but I can guarantee that their Team is very concerned about their customers' experiences - and that's always great. Keep up the good work guys!
Hi Matias, Once again, I'd like to say a huge thank you for your kind review, it meant a lot to me and I am sure to the OptiMonk team as well. It was an absolute pleasure helping you today, do get back to us if you have any other questions or need assistance with your OptiMonk campaigns and I wish you all the best :) Have an amazing weekend ahead, Kind Regards Chris
March 10, 2022
Easy to use, and they offer great support. So far I'm happy and can really recommend using it for building an E-Mail list.
Hi There, Thank you for your positive review, we're very happy to hear that the support you received was helpful :) Please feel free to reach out to us anytime you need assistance from the team. Thank you, Anna from OptiMonk
March 8, 2022
Customer support is AMAZING! I just installed this app today so we'll see how it performs. So far, so good, looks amazing on my site!
Hi There, I'm so glad to hear that you were satisfied with the support you received from my colleague, Chris :) I hope that you'll find OptiMonk beneficial in the long run. Should you have any questions in the future, please don't hesitate to contact us via chat or via email at [email protected] I wish you a lot of success with your business, Anna from OptiMonk
March 8, 2022
Probably the best solution for popups on the market. Easy to use interface, nice popup templates, great support.
Hi David, Anna from OptiMonk Support is here :) Thank you so much for your nice review, I was delighted to chat with you today. I wish you the best of luck launching OptiMonk on the other store. Feel free to reach out to us anytime for assistance. Have a great one, Anna
March 2, 2022
I highly recommend this app. It's easy enough to set up thanks to the templates, and the support provided (especially by Anna) was both kind and patient (which I more than appreciated!). Thank you!
Hi Jessica, Once again, I'd like to say a huge thank you for your kind compliments, it honestly means a lot to me! :) I was very delighted to chat with you during these past few days and I look forward to hearing from you again in the future. Have an amazing weekend ahead, Anna from OptiMonk
Feb. 28, 2022
As of now it's working perfectly! Getting conversions and easy to install. Working now will see further if its actually getting me more sales
Hi, Thanks for your positive feedback, I'm really glad that you could increase your conversions with the help of OptiMonk! With any OptiMonk plans, you can have unlimited campaigns, therefore please feel free to reach out to us if you need campaign advice. I wish you a lot of success with your business, Anna from OptiMonk
Feb. 18, 2022
This is the most robust pop-up app I have found. Several different templates to choose from or design your own. This app walks you through creating the pop-up and looks great. PLUS integrates with more Email services than any other on the market.
Thank you so much for your fantastic review! We're so happy that you enjoy the perks of OptiMonk:) Please let us know at any time if we can help you with something:) Peter from OptiMonk Support
Feb. 17, 2022
I highly recommend this app to anyone looking to build there email list and increase on-page conversion rates. The templates are easy to use and update to match my branding and there are a ton of options depending on what you need for your store. They also send out emails with template suggestions and a lot of case studies that I try to follow where applicable. I recently followed their suggestions from one case study that helped deliver results for my Valentine's Day sales. I used a V-Day pop-up to get people to sign up to my list before the sale and then guided pop-ups on the day of the sale to increase conversion for my sale item and decrease cart-abandonment. I also used a V-day exit intent pop-up that had a 15% CR. When I'm not running a sale I use three different pop-ups (all at the suggestion of Optimonk) that target different types of visitors.
Hi There, Thank you for sharing your first impressions, I'm very glad to hear that you like the app so far! :) If any questions come up later on or you need advice about which campaigns would be ideal for your site, please don't hesitate to get in touch with our Support Team via chat or at [email protected] I wish you the best of luck with your campaigns, Tom from OptiMonk
Feb. 16, 2022
Great features and is worth it to use! They also provide very accommodating assistance. Would definitely recommend them. Thank you!
Hi there, Thank you so much for taking the time to write your kind review! We are happy to hear that we could help you to sort out the issue and we wish you a lot of success with your store! Please feel free to reach out to us anytime in case you need further help with anything, and we would be more than happy to help. :) Kind regards, Tom from the OptiMonk Support Team
Feb. 14, 2022
Great app that does what few others could do for us, and really helpful customer service! We definitely recommend OptiMonk! :)
Hi There, Thank you so much for taking the time to share your opinion! :) We're really happy that you're satisfied with our app and the support team. Should you have any questions in the future, feel free to reach out to us anytime and we'll do our best to assist you! Have a great day, Tom from OptiMonk
Feb. 10, 2022
So happy with OptiMonk. Compared to other pop-up apps, it's easy to use, seamlessly integrates with Shopify's customer base or another like Active Campaign. I had an issue with one of the functions and the team was quick to respond and resolve the issue. I definitely recommend it for anyone looking to boost sales and email marketing lists on Shopify.
Hey Julia, Anna from OptiMonk Support is here :) I just wanted to personally thank you for submitting your detailed review. I'm very happy to hear that you like our app that much and I hope you'll have a lot of success with OptiMonk in the long run as well. I wish you an amazing week ahead and all the best for your business as well :) Anna from OptiMonk
Feb. 8, 2022
User friendly app which provides all our business needs. The customer support team are always super helpful.
Hi, I'm very glad that you find our app user-friendly, our product team is improving the functionality and the interface every day. :) I'm also happy that you had a nice experience with the Support Team! Have a lovely day and feel free to reach out anytime. Anna from OptiMonk
Feb. 8, 2022
Tolle App: sie ist leicht zu bedienen und gut strukturiert. Der Support antwortet sehr schnell und zuverlässig. Ich kann die App empfehlen.
Hey There, Thank you so much for the live chat today, I'm really glad to hear that OptiMonk has been beneficial to you in the past few months! :) Please feel free to get back to us via chat if you need help in the future. Our team will be there for you. Have a lovely week ahead, Anna from OptiMonk
Feb. 4, 2022
I use OptiMonk to add a lucky wheels to our site. They help you with any question that you ask 24 hours 7 days. Awesome app to add a twist to you business.
Hi There, Thank you so much for your review and also for mentioning our Support Team. We're doing our best to provide the highest quality service to each OptiMonk user. :) Please feel free to get back to us again on chat if you have any questions in the future. Anna from OptiMonk
Jan. 31, 2022
Great app! It does exactly the trick - stops customers from leaving your site without making a purchase. I have already had some orders from this app so can most certainly recommend it for your business! A big shout out to Anna who was fantastic in answering my questions and giving me the support I needed to use this app to its potential. Thank you! Great app and great customer service!
Hi Lisa, Anna from OptiMonk is here! :) I'd like to thank you once again for your kind words and especially for mentioning my name in your review. I really appreciate it! I hope to chat with you in the future as well and I wish you the best of luck with our app, most importantly, many saved customers! Have a lovely weekend, Anna from OptiMonk
Jan. 28, 2022
Great app, very useful. It is easy to use, it has a lot of opportunity and basically everything you need for a sale campaign. The customer service is amazing. Always ready to help.
Hi there, Thank you very much for your amazing review, myself as well as the OptiMonk team are delighted that you are enjoying the app and that the customer service is good as well :) As always, if you need help with anything else just let us know and we will be more than happy to help I wish you a wonderful week ahead Kind Regards Chris
Jan. 26, 2022
Optimonk has worked well enough for us in a limited capacity that we have begun greatly expanding its use on our site. Their staff is very helpful, and we're looking forward to continuing to expand our usage of the platform.
Hey there, Thank you so much for your kind review it means a lot to the OptiMonk team that you found the team helpful :) If you need any help with your campaigns or have any questions please do let us know and we will be more than happy to help you :) I wish you all the best with your OptiMonk campaigns Kind Regards Chris from OptiMonk
Jan. 26, 2022
Amazing customer service and Chris (One of the team members) have helped me throughout the process for my custom requirements. I would like to suggest OptiMonk if you're looking custom popups solution.
Hi Jon, It was a pleasure helping you set up your OptiMonk popup/stickybar and I would like to thank you for your amazing review, it means a lot to the hard-working team at OptiMonk :) Do get back to us if you need help with anything else and we will be more than happy to assist you. Kind Regards Chris from OptiMonk
Jan. 25, 2022
Fantastic customer support, very responsive and friendly staff, this app is great to help you improve your conversion rate.
Hi Morning, Thank you very much for this nice review, I really appreciate it! :) I would be more than happy to help you anytime you need it, just let me know. Best regards, Tom from the OptiMonk team