All reviews

Rating Breakdown

  • 5
    88% (68 ratings)
  • 4
    3% (2 ratings)
  • 3
    3% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    5% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 19, 2024

I have worked with them for almost a year and a half and I’m delighted to see how good they are, I will continue to work with them in my pod business.

Using app

About 1 year

Total reviews

2

Average rating

4.5

1 / 5 Share

Oct. 6, 2024

ThE slowest response in the industry. The longest production and shop times in the industry. Don’t let cheap prices fool you. If you are connected to Etsy also this place will kill your reviews for their production and shop times. Three week a for a tumbler. I don’t know why Shopify allows them on the platform.

Store

Gingeez

Using app

5 months

Total reviews

3

Average rating

2.0

1 / 5 Share

Sept. 22, 2024

I've been working with them for a while. Some products are of decent quality, but others are just terrible. White colors suit their clothes well because they use white-based textiles. However, they don't dye the entire fabric, so if you stretch the garment even slightly, you can see the white underneath. The towel they offer is more like a dust cloth, not a real towel. They only dye the outer layer, leaving the inside completely white. Selling clothes like this is unacceptable—if you use a dark palette, it will look awful. Horrible.

Using app

4 months

Total reviews

7

Average rating

3.1

Developer Reply

Hi there, Thank you for your review and sorry to hear you are not happy with our product. I hope I can clarify with you that we manufacture POD products, using a heat transfer printing process, and are not batch production, which can be produced after dyeing. -----POPCUSTOMSteam [email protected]

5 / 5 Share

Sept. 18, 2024

The app integrates well, and the products have come out looking great, I'm really impressed with the print quality. I got some samples, two different types of tumblers, and the print quality is excellent, way better than some other POD companies that I've used. The tumblers came out true to colour, full wrap and look really good, boxed as well. I got a couple of bags as well and they came out so good, the print is really clear and it gives you that all over print, which I have been looking for, products were great quality. The production time was good, shipping time was within expectations and fully tracked, I do wish it was faster, but if I'm selling to US it will be quicker than the UK shipping. These guys also offer product videos, which is brilliant idea, so I'm recommending.

Using app

24 days

Total reviews

2

Average rating

4.0

Developer Reply

Dear, Thanks for providing such an in-depth review. We're proud of our support team and to be protecting your store! Thank you for choosing POPCustoms ! POPCustoms Team [email protected]

5 / 5 Share

Sept. 3, 2024

Amazing quality for the following items: Fashion Sports Luggage Bag Gym Bag Duffle Bag, In addition, customer service is very responsive. I will continue to use their service.

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, Thanks so much for your review. It’s May here, one of the customerservice, it’s been an absolute pleasure to have you on board the last few days! Thanks for your ongoing support ! POPCustoms Team [email protected]

5 / 5 Share

Aug. 2, 2024

Amazing quality for the following items: Fashion Sports Luggage Bag Gym Bag Duffle Bag, Travel PU Leather Toilettrie Bag Makeup Cosmetics Organizer, Mens/Womens High Top Canvas Shoes - Customized Tongue, Mens/Womens High Top Upgraded High Top Leather Sneakers. The fabric, stitching, zippers, straps, shoelaces, soles were all top quality and the print colours of our designs look incredible, so impressed. Branding extras are fantastic and well worth the extra cost. Customer Service is outstanding, the team go above and beyond and we are very Happy we moved to POPCUSTOMS. Keep up the great work! Thank you.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Dear, Thank you for your review, we are really glad to hear you are enjoying POPCUSTOMS and your feedback is valuable so our team can develop exciting new products. Please keep an eye out for more and more NEW products to prepare for Q4 and New Year ! POPCustoms Team [email protected]

5 / 5 Share

July 17, 2024

Good overall product quality

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2024

I love the product catalog and branding options available with this vendor for more attraction to my store.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Dear, Thank you so much for the fantastic review! It's so awesome to hear that our loyalty features have contributed to your stores' success. If you ever need any assistance please don't hesitate to reach out! All the best, PopCustoms POPCustoms Team [email protected]

5 / 5 Share

June 22, 2024

amazing service fast delivery and great quality, the app works well with my website.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear, Thank you so much for the awesome feedback! It’s our mission to have all your product /teawork needs in one place so we’re delighted that we’ve been able to help you accomplish that. I’ll make sure to pass your kind words on to the team. All the best! POPCustoms Team [email protected]

5 / 5 Share

May 21, 2024

I am very please with how the leather handbag turned out. The print quality is great, the handbag was well made and I feel confident in adding this product to my store. In addition, customer service is very responsive. I will continue to use their service.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear, Thank you so much for the lovely review. It’s great to see that you’re already seeing positive results and that you’re enjoying our other features! Please don’t hesitate to reach out if we can help with anything else 😇 . Thanks again from the Popcustoms team. [email protected]

5 / 5 Share

April 24, 2024

Best POD service ever

Store

HozNext

Using app

5 months

Total reviews

9

Average rating

5.0

5 / 5 Share

April 19, 2024

Definitely pleased with the print quality and product range. The support staff is also proactive.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2024

Great Service. Good product. Great print. customer service is very present and fast. Will continue to use their services!

Using app

6 months

Total reviews

6

Average rating

5.0

Developer Reply

Dear, I am pleased to say the team for your lovely review !If you ever need any assistance please don't hesitate to reach out! All the best, PopCustoms POPCustoms Team [email protected]

5 / 5 Share

Feb. 12, 2024

We ordered a sample to test their quality and because they also offer branding services and although we didnt receive the thank you cards and hang tags (which by they way they were quick to reply and fix the issue) we are amazed at their quality of products! Highly recommend POPCUSTOMS for any POD Business. We are staying in business with these guys! Their support help is also amazing!

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 11, 2024

The quality and material of the beanie and sweatshirt I order are far better than I thought they were going to be. I am very satisfied with the order I made and will continue to use them.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

The Healing Culture Absolutely LOVESSS POPCUSTOMS ! The Hoodie and Tote Bag I Purchased came out amazing and the custom tags and custom bags I received were sooo cool ! I love that they offer 100% cotton options as well ! Will continue to use their services. 10/10 would recommend !

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you for the amazing review. Providing the best customer service and products is a massive priority of ours so this has been a real kick to read. We're so happy to help - and please don't hesitate to reach out if you have any more questions! POPCustoms Team [email protected]

5 / 5 Share

Jan. 28, 2024

サンプルの依頼をしましたところ迅速に対応していただきステキな商品が届きました。大変満足しています。 また、サポートもとても丁寧な対応で気持ちよくお取引ができました。

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

I got my sample order to make sure that this is a company I want to keep using. Overall, I'm happy with what I received and I plan on using them more and more.

Store

Gainz64

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Thanks for the kind review. We're thrilled to hear that you are enjoying using POPCustoms platform and products, and your feedback is greatly appreciated! POPCustoms Team [email protected]

5 / 5 Share

Jan. 24, 2024

The customer service really have quick response, the printing quality is good and deliver the good on time. I have placed the second order already

Store

My Store

Using app

3 months

5 / 5 Share

Jan. 15, 2024

This is definitely a great service. Has great mockup tool designs. Quick customer service, Great quality on apparel.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear ÈVONIIZ, Thank you so much for this review! We love hearing how our merchants see value from POPCustoms, and we’re constantly building out new and exciting features that we think you’ll love. Looking forward to seeing what great results your POPCustoms journey has in store! Enojoy ~ POPCustoms Team [email protected]