All reviews

Rating Breakdown

  • 5
    83% (539 ratings)
  • 4
    8% (54 ratings)
  • 3
    2% (11 ratings)
  • 2
    2% (13 ratings)
  • 1
    5% (32 ratings)

Reviews with Text

  • 97% (631)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 5, 2022

POWR Contact Form is an excellent platform to build simple and dynamic forms. Their customer support is excellent and responsive.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2022

Very powerful and useful app. Can do a tremendous amount with only the free plan. Created numerous forms that are boosting customer satisfaction, and the pop ups are genuinely resulting in more sales. The team is also very responsive to any questions and errors, very kind and helpful people.

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

We are so grateful for your review. Thanks for sharing your rating with us. Please reach us in case of any suggestions or questions. We will be more than glad to help.

5 / 5 Share

June 21, 2022

Great support when I had a problem with an uploaded document link broken. Fixed in one day :-) Great product and great service :-)

Store

NEC

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2022

Die App hat viele Funktionen mit denen man genau das basteln kann was man braucht und ist trotzdem gut verständlich. Manchmal scheint der Mail Notification Service nicht immer zu funktionieren, aber der Support hilft sehr schnell und effektiv!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. We really appreciate you taking the time out to share your experience with us and the community, please let us know what we can do better so we can receive a 5star review.

5 / 5 Share

July 20, 2023

This form is easy to adapt to create lots of other forms! Tech support response was quick and accurate. July 20, 2023 Chat was ENORMOUSLY helpful. This form creator serves many purposes for us and Chat is there to help us get the best use.

Using app

Over 5 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

4 / 5 Share

May 26, 2022

Se puede hacer buenos formularios. No se me ha complicado la posición de los campos y los títulos de ellos

Using app

1 day

Total reviews

1

Average rating

4.0

Developer Reply

¡Gracias por la gran crítica! 😍 ¿Algo que podamos hacer para obtener 5 estrellas de usted? ¡Nos encantaría escuchar sus comentarios!

5 / 5 Share

Feb. 28, 2023

POWR never gives up when they solve a problem. I appreciate the support. If I have a problem they really listen to the problem and they solve it.

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

We are so grateful for your review. Thanks for sharing your rating with us. Please reach us in case of any suggestions or questions. We will be more than glad to help.

5 / 5 Share

May 13, 2022

Answered my questions very quick and promptly! For some reason the photo was not looking right on mobile and they resolved this for me within minutes. Thank you so much!

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

We are so grateful for your review. Thanks for sharing your rating with us. Please reach us in case of any suggestions or questions. We will be more than glad to help.

1 / 5 Share

March 19, 2024

I had been using the App for 1 years. untill last year It was working OK. Then I unstalled because I did not anymore. Today I have installed again. It is not working. They tried to update it but they destroyed it. Now it is one of the worst App on Shopify. I never experienced such a lousy support. I am deleting the App even I am losing 17 Usd. "This is a very useful App. I have started using it and I like it. Highly recommended. I did not have need for support, everything is clear" dated 27.04.2023

Using app

Over 1 year

Total reviews

8

Average rating

3.0

Developer Reply

Hi there, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. Do reach out to us for any suggestions or queries and we'll be more than glad to help.

5 / 5 Share

June 23, 2022

Very functional and friendly support team. This is the second time that my issue has been resolved seamlessly in a short period of time.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

We are so grateful for your review. Thanks for sharing your rating with us. Please reach out to our support team at [email protected] and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!

4 / 5 Share

April 12, 2022

The app is pretty amazing, but I hope that in the future it would give much more options to its free version.

Using app

5 days

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your valuable feedback. Our product team will take a look into it and probably will include it in our roadmap. We are more than happy to improve our apps to serve you better.

5 / 5 Share

April 3, 2022

This app does exactly what it says and works very well! I would recommend this app to anyone that is looking for a GREAT contact form.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, We are incredibly grateful to you for taking the time to leave us this note. Our company makes customer satisfaction a top priority and we are committed to our customers. It's customers like you that make our job wonderful. Please do reach out to us for any suggestions or queries and we'll be more than happy to help.

5 / 5 Share

March 21, 2022

This app is easy to set up and we were quickly able to create and add forms that fit our website. The forms integrated with our theme and were customizable to match our website design. We look forward to seeing how the forms work once our website is up and running.

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 26, 2022

This app does everything that we asked it to do ... Only issue we have is when you start to scale really fast on sign ups the plans jump to a really high plan quickly... We changed the plan for that month and then brought it back to the basic plan after we scaled... Checkout TRAININGMASK.COM

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

We are so grateful for your review. Thanks for sharing your rating with us. Please reach us in case of any suggestions or questions. We will be more than glad to help.

2 / 5 Share

Jan. 23, 2022

I am not yet convinced as i am struggling to get it setup for only 1 specific product as opposed to all my products...it is slowing down my launch plan.

Using app

About 2 months

Total reviews

1

Average rating

2.0

Developer Reply

Hi there, Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern. We truly appreciate your patience! Please let us know if you have any other questions or concerns.

5 / 5 Share

Jan. 10, 2022

Works very well, and support was awesome in helping me with Arabic language support. Thanks to Irina and the team!

Store

Modish

Using app

7 days

Total reviews

8

Average rating

4.9

Developer Reply

Hi there, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. Do reach out to us for any suggestions or queries and we'll be more than glad to help.

5 / 5 Share

Dec. 30, 2021

Really good app. The support is very swift and helpful. I recommend you install and use this app especially if your shop is in English. I would love to have the possibility to translate error messages (when the user forgets to fill a mandatory field in the contact form) to any language on the app's backoffice though.

Using app

10 months

Total reviews

11

Average rating

4.6

Developer Reply

We are so grateful for your review. Thanks for sharing your rating with us. Please reach us in case of any suggestions or questions. We will be more than glad to help.

5 / 5 Share

Dec. 8, 2021

It just perfectly meet our needs. No need to add code in the background. Installation was quite easy, automatic.

Using app

1 day

Total reviews

5

Average rating

5.0

Developer Reply

Hi, Thanks for leaving us a 5 star review and sharing it with the community!

5 / 5 Share

Nov. 22, 2021

We were a little confused at first but after we get a hang of it, it help us well and I can say all of you did a wonderful job. Hope we can learn to use this great app to the fullest.

Using app

5 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 3, 2021

What a bad app, u can't even contact the support team, due to no one will answer you, since 3 days I'm sending them inquiries with no luck, also be careful, if you use the app on ur website, the pages will load very slow and they will never answer u to solve this issue!

Using app

2 days

Total reviews

4

Average rating

3.8

Developer Reply

Hi there, So sorry for your bad experience. We are third party app which is actually using Iframe and unfortunately we cannot start loading our scripts before all Shopify's scripts are executed. Meantime if you will try to check an example of our form installed on any empty page like that https://www.powr.io/plugins/form-builder/view?id=30459316&mode=page you might notice that it's loading pretty fast. Currently, we are working to improve our loading speed as much as we can to improve it. If you have any other issues, To contact support, simply submit a ticket trough email [email protected] or use this link. https://help.powr.io/hc/en-us/requests/new