POWR Contact Form Builder for Shopify

POWR Contact Form Builder

Easy form builder for signups, leads, contacts, registrations.
Rating
4.6
Feedback
662
Reviews
Chart
#185
Shopify

All reviews

2 / 5 Share
Sept. 15, 2020

I am having problems with spacing a basic site design. Form appear to rather hard to control from UI design

Store Using app Total reviews Average rating
Edged History 1 day 1 2.0
5 / 5 Share
Sept. 3, 2020

We've been using this for several months now with no issues at all. We have multiple shopify sites and all of them use the Form Builder. It also connects nicely with our CRM via Zapier.

Store Using app Total reviews Average rating
Domaci Over 1 year 4 5.0
1 / 5 Share
July 8, 2020

Resume: Very bad I don't recommend this app because of the quality and support that POWr provides. The loading speed of the form is 10-15 seconds. This not appropriate when you are having premium version and pay $100+ per year. When I actually recognize that the app is super slow and customer support is not going to solve our problem, I have tried to apply for a refund of annual subscription but POWr refused to make a refund after 2 weeks of purchase. Summary: If you want a normal form (with normal page loading speed) and appropriate customer support (that will help you and make a refund if something goes wrong) I recommend you NOT TO USE THIS APP.

Store Using app Total reviews Average rating
Romanovamakeup About 2 months 4 4.0
Developer Reply

Hi there, We're truly sorry you've had a negative experience with our app and our customer support team. We understand that loading speed is important to our users and we constantly optimize our apps to load faster on a customer's website. A POWR app should take no more than 2s to load on a page. If the delay is longer than that, the issue is most likely with another script on the page slowing down the loading of our app. Our development team would be happy to take a look and advise you on how you can solve the issue on your site. Feel free to contact us directly at [email protected] so we can take another look.

1 / 5 Share
June 29, 2020

We use this app, it gives problems from time to time but it was okay. Now they changed everything. I want to connect to app through my Shopify page, it does not allow me. It does not work at all.

Store Using app Total reviews Average rating
TechCare Massager About 3 years 1 1.0
Developer Reply

Hi there, We sincerely apologize for the inconvenience! Please reach out to our support team at [email protected] and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!

4 / 5 Share
June 13, 2020

I found the Form Builder easy to use. I want gather information on my eCommerce site without the user having to use a SUBMIT button

Store Using app Total reviews Average rating
iBALLOONS Australia Almost 2 years 2 4.5
Developer Reply

Hi there, So sorry this is happening for you! Kindly contact us directly at [email protected] detailing the e-mail address linked to your POWr account+weblinks with live POWr plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround. Thank you very much for your detailed feedback&patience.

1 / 5 Share
June 7, 2020

NO REFUND! THIEVES! I've have their product for less than a week creating a form that does not work as a form! THEY ARE ABSOLUTE THIEVES!!! SHOULD BE KICKED OUT OF SHOPIFY. The form app DOES NOT ALLOW MULTIPLE SELECTIONS....this is what the developers are telling me. ANY STANDARD FORM ALLOWS FOR MULTIPLE SELECTIONS. All I have asked them for is a refund for what I have not even used. No form submission has been made, no public use as all even. And they cannot return my money? They only offered me use of their other apps...but their other apps I have not use for. If I do not receive a refund I will make sure to post everywhere possible how they immediately refuse refunds after purchase, and of all the additional faults I have found in their products: From TrustPilot "Avoid Powr.io - not worth it All the plugins have critical limitations. For example, you will not be able to moderate comments (in all plugins were user comments are). This means that anybody can use any cuss words on your website and yo will not be able to do anything." Also from TrustPilot: "This company is misleading This company is misleading! Alert! We pre-paid a year for one of their plugins and it didn't work on our site and they also mislead what its capabilities are. We asked for a full refund and they refused, stating that they have a strict 5 day refund and we asked on the 6th day. If they would've have gotten back to us earlier with the issues we were having we would've been within their terrible 5 day refund policy. What kind of a company wants to keep their customers money for services that don't work and for services we pre-paid and cannot use? We post this review to alert people so the what happened to us doesn't happen to you. We are left feeling that they are not ethical and selling software that doesn't work in a misleading manner." "This is a terrible plugin app site This is a terrible plugin app site. I bought a yearly subscription from them through PayPal and after realizing that they don't listen to their customers, I decided to get a refund. I had several back and forth conversations with the powr team to get my money back and it was all a waste of time. So I have decided to open a Paypal dispute and Paypal decided the case in their favor. After a few days, I went back to check on my Powr.io account only to find out that they have deactivated my account after Paypal had decided the case in their favor. This is a Big Scam! I will take further action!" "Send more email reminders about… Send more email reminders about payments so that customers don't get charged for services they never wanted or used. Dreadful service and customer support."

Store Using app Total reviews Average rating
Ground Standard 13 days 1 1.0
Developer Reply

HI there, Thanks for your feedback and so sorry that our app doesn't meet your requirements. We have a multiple choice option but doesn't have multiple picture choice option. Please write us back on [email protected] and we will be happy to check your refund case once again.

4 / 5 Share
May 12, 2020

This is great in theory, but the plugin dashboard is glitchy and the customer service is very slow. We pay for a subscription but I'm still waiting for an intelligent response to an issue we raised nearly 3 weeks ago...can you guys help please? UPDATE: this problem has now been fixed and the plugin is working much better so I've updated my rating. It did take a long time though.

Store Using app Total reviews Average rating
Clothes Doctor About 1 year 11 4.9
Developer Reply

Dear Lucinda, So sorry this is happening for you! Unfortunately, right now we are getting a much higher volume of incoming requests which may result in a slight increase in time getting back to you. Rest assured that the members of our team are already looking into the issue & will get back to you once we have an update on this. Thank you very much for your patience.

5 / 5 Share
May 3, 2020

Very good app!! I build my contact form in less than 10 minutes! Thanks, everything works perfectly!

Store Using app Total reviews Average rating
POP MY CURLS PARIS 23 days 2 5.0
5 / 5 Share
April 21, 2020

I really enjoyed this app. It's user friendly for someone like me who is only moderately tech savvy. Thanks for making my day easier!

Store Using app Total reviews Average rating
Beaufort Belle Company Almost 3 years 1 5.0
5 / 5 Share
April 15, 2020

Form Builder is very simple to use, and lots of features. Very happy to recommend this app to anyone

Store Using app Total reviews Average rating
Flexion Global 20 days 3 5.0
5 / 5 Share
March 28, 2020

I just released my website and I needed custom forms for a few of my customizable products (where I had over 100 variants). Yesterday I downloaded the free version (until I have some sales) and so far I'm impressed with how easy it's been to use to find a work around for my problem.

Store Using app Total reviews Average rating
Corso Custom Jewelry About 23 hours 1 5.0
4 / 5 Share
June 21, 2025

I have created my own form builder, and I love it to pop out on my website and attracting more customers to becoming our brand ambassador. The pricing is a bit pricy for a pro plan and hopefully can have some adjustments! In overall, the whole thing and interface is so clear and easy to use and it merges all data around my website. Very convenient and adequate! Nice one

Store Using app Total reviews Average rating
MyHappii Over 5 years 4 4.5
5 / 5 Share
March 18, 2020

Awesome app. Does exactly what it's meant to do! Would highly recommend to anyone who wants to embed forms on their website.

Store Using app Total reviews Average rating
Zalemart 2 months 8 4.8
5 / 5 Share
March 13, 2020

Really enjoyed working with this app. I found it very easy to use. I will definitely be using it again for future projects.

Store Using app Total reviews Average rating
5 / 5 Share
March 6, 2020

Both easy to use and also has many good applications to use on our Shopify Store. Quick to get started and great that there's a free plan available.

Store Using app Total reviews Average rating
CleanSea 34 minutes 9 4.9
5 / 5 Share
Dec. 9, 2019

Fast and easy to learn and publish! Also free plan very useful! I am using different forms and it is very easy to have feedbacks.

Store Using app Total reviews Average rating
Ricambi Camion Online 16 days 1 5.0
1 / 5 Share
Oct. 20, 2019

When you fill out one of the forms you go to a 'success screen' that tells the user they have successfully completed the form. Except the content for this success page is put far far down into a page - which gives the effect of loading a blank page. I contacted the support, who eventually wrote to me and said they had to escalate this issue to a different support team - sounded promising. A week later and after me writing several times to see what the progress was, I got an email saying "there's no workaround to make the submission success message appear on top" They suggested if I know someone who can do advanced coding I could try customising the form's CSS. We sent out the form for a few people to test, and they all reported back that the form didn't work because after submitting it they were sent to a blank page. The app is as good as useless to us, the support very slow and didn't resolve what for us is broken functionality - so we will be deleting it and choosing another app.

Store Using app Total reviews Average rating
The Revive Club 27 days 12 4.4
5 / 5 Share
Oct. 17, 2019

simple, clean and easy to use and edit. I like it!

Store Using app Total reviews Average rating
Marina Dunbar 3 months 2 5.0
5 / 5 Share
Oct. 2, 2019

Very user friendly. I will update this review after seeing how functional the app remains during my site’s contest.

Store Using app Total reviews Average rating
Charlestine & Company 38 minutes 6 5.0
5 / 5 Share
Aug. 10, 2019

So easy to use! Thanks for making my website customer friendly.

Store Using app Total reviews Average rating
Home Print Shop 16 days 3 5.0
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