POWR Contact Form Builder
All reviews
Mithsou was very helpful and answered all of my questions. We use POWR Forms for a number of different applications on our site and they are reliable and user-friendly.
Easy to use and has all necessary features. Installed without any issues. Highly recommend it!
fast and effective response. stable and reliable app. thank you Mithsou
I am new to this website development environment. I have been a software engineer for 20+ years, now retired, and have been asked to take over supporting this website. I had a problem getting a parade entry application form to display for this year’s parade. It had worked last year but not this year. Arlyne was great in helping me identify the cause of the problem, which turned out to be an expired date issue. After resetting the expiration date and having Arlyne take a look at the settings, the application form is once again displaying properly. Many thanks to Arlyne Catungal for the great, fast, efficient, and knowledgeable help. Dennis Gaerte Handcart Days (handcart days.org)
very helpful , quick and easy solution.
Comprehensive app with lots of options and flexibility. Most importantly, their customer service is great and active during our timezone. Thank you Mithsou!
5/5! The app really does the job, and their support ensures everything runs smoothly. They have already helped me a lot of times whenever I encounter any issues, and they fixed them every time. Well done! Highly recommend this app.
Thank you so much for the kind words and the 5-star review! We’re really happy to hear that you’re enjoying the app and had a great experience with our support team. If you ever need help or have suggestions, we’re always here for you. Thanks again for choosing POWR!
The POWR Form Builder app has been a great addition to our Shopify store. It’s very flexible and allows us to build forms exactly the way we need them. The interface is intuitive, and the customization options make it easy to match the forms with our website design. I also want to highlight the support. I couldn’t find where to edit a specific field, and Jamilya from the support team was incredibly helpful. She quickly understood the issue and guided me to the right setting. Thanks to her assistance, the problem was solved within minutes. Excellent app and outstanding customer support. Highly recommended!
Thank you so much for the wonderful review! We're thrilled the Form Builder is working well for your store and that you're finding it flexible and easy to customize. We're glad our support team could help you quickly when you needed it. Thanks again for choosing POWR!
incredible, easy to use, fully customisable app. such a nice team they have here as well. 100% recommend anyone who needs a form builder for their store.
Easy to use app. Excellent Support...responds quickly, helpful, and friendly. I rarely have to use support, but when I do, they are on it.
Whole app is a joke. Installed this app for a simple form which was perfectly working at the time. Then without any communication, half of my form is now under paid version and doesn't work for my clients (upload photos etcs) At this point the basic shopify form does the same job.
Hello there, Thanks for taking the time to post this feedback. However please note that there is a limit of elements that can be used under a free plan as stated in our pricing page. The Upload option has always been under paid version only. In order to have access to the paid features, please be mindful that you should purchase the plan accordingly. Our support team would be more than happy to assist regarding that matter and eventually come to an agreement, as your satisfaction will always remain our priority. Please send us an email as soon as you can at [email protected] and we'll get back to you right away!
Luiz Campos was our support agent and he was super fast and efficient. We have been using this app for years and always have had the best experience.
The support team was able to resolve my problem very quickly. His response was prompt and very professional.
Irina was amazing and helped me get my form working on my page, when I got stuck. I am looking forward to adding more forms to my page. Thanks
I installed this app after testing the Free version, then upgraded and paid for the full year of the Starter plan. I set up the Autoresponder and found that this developer includes their own Unsubscribe link in the footer and you cannot change it unless you upgrade (again!) to the Pro version, even tho their documentation says you can remove the footer with their info with ANY upgrade. But when you click the link to change it in the settings, a pop-up says you must upgrade to Pro! This is misleading customers and forcing them to upgrade to Pro in order to comply with Anti-spam laws! Their support is useless and I asked for a refund less than 24 hrs after having deleted the app. I hope these guys fix this asap, stop misleading customers to force them into the Pro upgrade (which is valid for one option of "Selected Autoresponders" but I used "All Responders" and per their documentation my upgrade should allow me to change within this option). I emailed these guys several times and they told me to clear my cache and try changing the setting again. I have been a webdesigner for 30 years, I know about caches but regardless it didn't work anywayt. I would not use this app. Autoresponder is a required feature for most store owners and this app is taking advantage of Anti-spam requirements. I reported it to Shopify also. I expect a full refund of the annual fee I paid from this developer immediately. I deleted the app and used it less than 24 hrs. I won't use any other apps from these guys or recommend it to my clients either.
Hello there, We appreciate you taking time to express your frustration, and sincerely apologize for any misunderstanding while using our form. Please note that the feature you requested is under Pro plan only. We would never force you to upgrade in any case, as our team are always ready to issue a refund when needed. We noticed a discrepancy on your account, causing that feature to be showing under Starter plan. However by the time our support team investigated to get back to you with a final update in less than 24 hours only after our last email, we were surprised and sadden to see this review from you unfortunately. We managed to identify the issue in less than 24hrs and our Support Manager had already decided to upgrade your plan to Pro for free in order to compensate for the misunderstanding. However your patience and understanding would've been very considerate during the process. Your satisfaction still remains our priority; we have issued you a full refund and also sent you a personal email with an offer of compensation for any inconvenience caused.
POWR Form builder has been a game changer for our business. This app helps us generate leads to collect custom job information. It is super easy to use and publish on our website. There are also so many good options for customizing the contact form. Thanks guys!
Excellent customer service when I needed additional help with installing a form on my page.
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