All reviews

Rating Breakdown

  • 5
    83% (534 ratings)
  • 4
    8% (52 ratings)
  • 3
    2% (12 ratings)
  • 2
    2% (14 ratings)
  • 1
    5% (32 ratings)

Reviews with Text

  • 98% (629)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 5, 2023

Easy and intuitive to set up. The support team was quick to respond and provided a clear guide.

Store

MOFT

Using app

Over 4 years

Total reviews

16

Average rating

5.0

Developer Reply

Thank you for your feedback and glad to know you're loving both our app and support team😁️😃️ It's customers like you that make our job wonderful!

5 / 5 Share

Nov. 28, 2023

Using app

Almost 6 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 21, 2023

Using app

9 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 14, 2023

would not recommend, very poor customer service that really seems to not know what they are doing. Only by email, foreign, 24 hr plus delay, has really screwed up my Shopify site and cant get it off (they did the install). Hoping this review might make them take notice and get this done after more than four requests.

Using app

About 1 year

Total reviews

3

Average rating

3.3

Developer Reply

Hi there, Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern. We truly appreciate your patience! Please let us know if you have any other questions or concerns.

5 / 5 Share

Nov. 14, 2023

Richcarde was incredibly helpful, attentive and vigilant during our back and forths and was able to totally resolve the issue I was having!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5 stars and sharing your experience with us 😊

4 / 5 Share

Nov. 10, 2023

Fast responnse and very knowledeable on the issue I was having using the app. I would recommend the anytime.

Using app

Over 8 years

Total reviews

2

Average rating

4.5

Developer Reply

Thanks a lot for the review​ !! Although it would mean so much if you could switch the rating to 5 stars instead, as we always try to aim for perfection. Is there anything we can do on our side to deserve a 5-star instead? Anything it is, please do not hesitate to let us know and you can stay assured that we will do my best to help! Please note that you can edit the rating using the same link below 😊️🙏️

5 / 5 Share

Nov. 8, 2023

sehr gut immer wieder gerne schnell geholfen

Store

Ko-Stop

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

I use POWR to add custom forms to my shopify site and I LOVE IT! Its so easy and the automations save me so much time!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

This is an awesome app. I had an issue today which Richcarde resolved very quickly. I was also happy to see that it is now Shopify 2.0 compatible which makes adding it to your site even easier than it used to be.

Using app

Almost 5 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your feedback, and glad to know you're loving both our apps and support team😁️😃️ It's customers like you that make our job wonderful!!!

5 / 5 Share

Nov. 1, 2023

very helpful.

Using app

Over 6 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the feedback, and glad to know that our Form Builder is working according to your needs🙂️

5 / 5 Share

Oct. 31, 2023

Customer service team was great, very helpful with the changes that i needed to make without it being to complicated. Richarde M was a great contact.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5 stars and sharing your experience with us😊

5 / 5 Share

Oct. 19, 2023

Intuitive design, seamless functionality. Makes form creation a breeze. Highly recommend it for efficiency on the websites!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 16, 2023

I had trouble after creating a new form, it wasn't "plugging-in" to my website. I reached out to support and worked with Richcarde M, who was responsive and timely and was able to resolve my issue. Not the best app experience, but great customer service!

Using app

7 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 16, 2023

Form builder is great and very intuitive. Support staff are quick to respond and very helpful!

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're delighted to know that you're enjoying your experience with both our app and support team. Please don't hesitate to contact us again anytime at [email protected] or via our in-app chat, we'd be more than happy to hear back from you 😊️

5 / 5 Share

Oct. 10, 2023

So far, so good! Great support team!

Using app

About 22 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

Very prompt service and actually the self help info I was sent I was able to resolve, but support still reached out to make sure everything was taken care of.

Store

Newair

Using app

Over 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. Do reach out to us for any suggestions or queries and we'll be more than glad to help.

5 / 5 Share

Oct. 2, 2023

This team was fantastic. We needed some help, and they answered our questions right away. AND they followed up to make sure we had it working correctly.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. Do reach out to us for any suggestions or queries and we'll be more than glad to help.

5 / 5 Share

Oct. 2, 2023

Extremely well thought out and intuitive app. All templates are super customizable. Integrates perfectly with MailChimp for Newsletter Management. I also use it for a Contact From and a Sample Request Interest Form. Works great for all of the above! I recently had an issue with a very old form I had created that I couldn't solve myself. Timur debugged it and spent time explaining what happened, recreated it, and walked me through resyncing to MailChimp. Amazing support. Thank you!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're delighted to know that you're enjoying your experience with both our app and support team. Please don't hesitate to contact us again anytime at [email protected] or via our in-app chat, we'd be more than happy to hear back from you😊️

5 / 5 Share

Sept. 18, 2023

Thanks Arlyne. This app is very easy to use and helpful a lot.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We're very glad to know you've had such a great experience with us!!! Thank you so much for your review💙️💙️

5 / 5 Share

Sept. 14, 2023

very helpful. Good customer service.

Using app

Over 3 years

Total reviews

3

Average rating

5.0