All reviews

Rating Breakdown

  • 5
    83% (1,189 ratings)
  • 4
    10% (150 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (20 ratings)
  • 1
    4% (56 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 24, 2023

The customer service I received was great! My problem was easily solved with Richcarde's help. Thank you!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the feedback, glad we were able to assist as expected😇️ We will always be there for you anytime!

5 / 5 Share

March 22, 2023

Excellent customer service! Very easy to use. The entire suite is worth every penny. Each app provides different functions and can be utilized to fit every type of buiness.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave this kind review — we really appreciate it and are super happy to hear your experience with our features and support team has been so satisfying😊

5 / 5 Share

March 17, 2023

Great app and very helpful support. Highly recommended. Best form builder with a free plan. I hope they keep it

Store

bling.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the review, and super glad we were able to assist as expected💙️ You can stay assured that we will always do our best so you can always have the best experience possible with us!

5 / 5 Share

March 17, 2023

The customer service I received solved my problem promptly. So far, the contact form builder is working well.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for you feedback; we're delighted to know that you're enjoying your experience with us! In case of further queries, please don't hesitate to contact us again anytime at [email protected] or via our in-app chat and we'll always get back to you right away to assist😊️

4 / 5 Share

March 16, 2023

This app is really easy to use and they have WONDERFUL support! Richcarde has been super helpful on their support team! Two issues I have are: 1) I wish there was a bit more customization available, and I wish the form loaded faster on our website (it's always the last element to load on the page).

Using app

6 months

Total reviews

3

Average rating

4.7

Developer Reply

Hello there! Please note that your satisfaction is, and will always remain our priority over anything else. You can stay assured that our engineers are already working on this matter in order to push a fix asap for a better navigation experience on your end. Thanks a lot for your patience with us🙏️

1 / 5 Share

June 23, 2023

They're SCAMMERS! It was working fine but then the form is crashed and the supports isnot responding DON'T WASTE YOUR MONEY At the start they were good but now,They'll just steal your money ***Here's my reply to your reply****: -It's not internet provider issue as i have more than 30 customers who escalated this. -You didn't inform me that you escalated the issue to your dev team. -I asked for updates after 48 hours and your reply was (It's working fine for us !!!!). -You asked me to remove my review in order to refund me!!!! .. i won't remove the review before receiving the refund

Store

Lebsee

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi Lebsee, I can see that we noticed and informed you about an eventual issue with your internet provider, not our app. However we are very sad and surprised that within only 24hrs after escalating the issue to our engineers in order to check further into it, you believed that we had any bad intentions towards you. Please note that here at POWR, trust, transparency and satisfaction are and will always remain our priority over anything else! We sincerely apologize for any issue you've encountered during your experience with us, however in any way we will ever try to steal or charge you for a service that we do not offer. We just canceled the investigation process about your internet connection, and also sent you a private email about the steps so we can issue you a refund. We're grateful that you've chosen us to be part of your journey, and you can rest assured that we'll always be there for you anytime in case you need anything else!

5 / 5 Share

March 9, 2023

The App itself is really great and fits all your needs with integration into platform, support is also great when it comes to service.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

We're super glad to know you've had such a great experience us!!! Thank you sooo much for your review💙️💙️

5 / 5 Share

Feb. 28, 2023

Richcarde's customer service was prompt and perfect! No hassles or worries at all! 5 stars recommend this app!

Store

AOOS

Using app

6 months

Total reviews

5

Average rating

4.2

Developer Reply

Thank you so much for taking the time to leave us a review! It was a pleasure assisting you today😉️

5 / 5 Share

Feb. 21, 2023

POWR Forms are definitely the strongest functionally and aesthetically I have used on shopify. Richcarde was very helpful in helping me work through some theme capability issues.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this kind review — we really appreciate it and are super happy to hear your experience with our features and support team has been so satisfying😊

5 / 5 Share

Feb. 16, 2023

Excellent app with excellent support. Special shoutout to Richarde M. who was extremely helpful in supporting me through my first steps. He is the best. This is the best form builder I have experimented with.

Store

MBPC

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback😃️ It was wonderful assisting you today, and super glad I was able to help! Feel free to reach out again anytime at [email protected] or via our in-app chat and we'll get back to you right away as usual.

5 / 5 Share

Feb. 16, 2023

Ricarde M is very helpful! Great job! He answered all of my inquiry regarding my query... Keep it up!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2023

it is a useful tool that works. Live chat support works fast too. es una herramienta útil que funciona. El soporte de chat en vivo también funciona rápido.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We really appreciate it and are super happy to hear your experience with our team has been so satisfying😊

5 / 5 Share

Feb. 15, 2023

Richcarde is a top notch support rep. He met and exceeded my expectations for our conversation. Very quick to respond, and very helpful!

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review! It was a pleasure assisting you today😉️

5 / 5 Share

Feb. 14, 2023

By far best form builder in all ways (design, ease of use, support...) and also awesome support unlike the others. Had a really hard problem but got really good help from Richarde. While other form builders i had i really simple problem but couldnt get any help. Definitly worth paying a little extra for this awesome application!

Store

VYPER

Using app

25 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're delighted to know that you're enjoying your experience with us. In case of further queries, please don't hesitate to contact us again anytime at [email protected] or via our in-app chat and we'll always get back to you right away to assist😊️

5 / 5 Share

Feb. 10, 2023

Great kind & fast support. Thank you. Let's see how the app performs now. I would recommend it. Have a good day.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2023

Richcarde was very helpful! We had an issue with our form that he resolved very promptly. Excellent service!

Using app

About 4 years

Total reviews

6

Average rating

4.8

Developer Reply

We're super glad to know you've had such a great experience us!!! Thank you so much for your review💙️💙️

5 / 5 Share

Feb. 8, 2023

Breathe of fresh air for customer service! Very rare these days to talk with a human that can help with a good attitude whose knowledgeable. Highly recommend.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this kind review — we really appreciate it and are super happy to hear your experience with our support team has been so satisfying😊

5 / 5 Share

Feb. 6, 2023

I would definitely recommend this app to everyone! You can create beautiful Contact form and if you have any problems it's SUPER EASY to talk to someone. They will do everything to help you out. GREAT CUSTOMER SERVICE!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for your feedback; glad you're loving our apps😊️ It's customers like you that make our job wonderful!

5 / 5 Share

Feb. 6, 2023

Great customer service on the chat, quick, no hassle and super helpful. Resolved my query without difficulty. Thank you!

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 1, 2023

Great customer service! Richcarde was very helpful and quick! The form builder functions flawlessly with shopify!

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review! It was a pleasure assisting you today😇