All reviews

Rating Breakdown

  • 5
    78% (322 ratings)
  • 4
    9% (38 ratings)
  • 3
    2% (9 ratings)
  • 2
    1% (6 ratings)
  • 1
    9% (39 ratings)

Reviews with Text

  • 86% (358)
Review RSS Feed Review RSS Feed

1 / 5 Share

Nov. 20, 2020

I added the popup app to my Shopify store, and paid approx. $27 for the year. Hours later there was a new reoccurring charge on my account for approx. $47 a month without my approval. Exchanged emails with Arlyne, who agreed to a refund. When no action happened and she stopped responded to my emails, she called me with a sales call offering to help coach me on how to use their app - completely ignoring her promise for a refund and such DECEPTIVE PRICING. Shopify owners, stay far away from these people. Their lie about their pricing, they avoid contact, and they break their word. Terrible company!!!

Using app

About 20 hours

Total reviews

38

Average rating

3.3

Developer Reply

Hi there! We just took a look and we see that Arlyne replied to you yesterday to confirm your refund request. Can you please check your spam folder to see if that is where her message went? It seems like there was also some confusion around our pricing. You subscribed with our 40% BFCM promo, so the first year is just $29. After a year, the subscription renews at the regular price of $47/yr. There is no monthly fee, that is just a confusing way Shopify displays the terms of the app purchase.

5 / 5 Share

Nov. 19, 2020

So far I like this app, it is easy to use and customize. Just installed, but excited to see how well it works.

Using app

10 minutes

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 17, 2020

bugging out, tried to hit the support button but is only pre listed questions and not a live person to help out. it keeps playing older versions of my pop up not the newer ones ive corrected.

Store

ALL-GAS

Using app

6 months

Total reviews

1

Average rating

1.0

Developer Reply

We're very sorry you encountered an issue with our popup. Our support team has reached out to you with instructions for how to fix the issue you ran into. Please do let us know if there is anything else we can help with!

5 / 5 Share

Nov. 16, 2020

so far so good, i hope i can get more out of this app to help data capture. Seems easy to use, and helpful theres levels you can buy into.

Using app

5 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2020

The app was really easy to use. I thought that setting up a pop up was going to be difficult but far from that.

Using app

6 minutes

Total reviews

5

Average rating

5.0

2 / 5 Share

Oct. 21, 2020

I am trying to test out this app in FREE mode and can't do what I need to do. So I subscribed for a month and STILL CAN'T ACCESS THE survey feature.

Using app

15 minutes

Total reviews

4

Average rating

4.3

4 / 5 Share

Sept. 19, 2020

I love this app, it is complete. We are trying this for the first time. Very intuitive, we hope to discover more.

Using app

4 minutes

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 15, 2020

Good Shopify application that is reasonably priced. Fairly easy to set up and use in my store to get subscribers.

Using app

23 minutes

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 7, 2020

I really like this app. I'm trying to understand ho is it working...hopefully it will allow me to add a picture. Andrea

Using app

3 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2020

The App is awesome.. Its good for non technical people. Its easy to navigate and customized the pop up.. I love it...

Using app

7 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 5, 2020

great app.great app.great app.great app..great app..great app..great app..great app..great app..great app..great app..great app..great app.

Using app

21 minutes

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 12, 2020

Currently using the Free version of the plugin and definitely thinking about upgrading in the near future. Really easy to design, super user-friendly. This was exactly what I was looking for, highly recommend.

Using app

12 minutes

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 7, 2020

Awesome and easy to use! Really like this product as it looks nice and works just as it should. Recomended!

Using app

About 4 hours

Total reviews

3

Average rating

5.0

3 / 5 Share

July 29, 2020

Once the popup is setup through the app's website, the popups look fine, but the interface to set up the popups is very buggy and modifying an existing popup is pretty bad.

Using app

7 months

Total reviews

2

Average rating

4.0

Developer Reply

Hi there, So sorry this is happening for you! Kindly contact us directly at [email protected] detailing the e-mail address linked to your POWr account+weblinks with live POWr plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround. Thank you very much for your detailed feedback&patience.

5 / 5 Share

July 24, 2020

Great help and very quick response time! I would highly recommend POWr to anyone and am happy knowing the plugins are well overseen!

Using app

3 months

Total reviews

2

Average rating

5.0

4 / 5 Share

May 7, 2020

Every single thing about this app is amazing, except for the fact that I cannot automatically upload new email signups to Shopify's native email marketing tool. Instead, I have to manually do exports every so often, and import them into our customer list, being careful not to use duplicates, as they will overwrite existing customer data. If this is fixed, I would absolutely give 5 stars! Aside from the lack of that function, everything else is incredible, and I would definitely recommend this app.

Using app

10 days

Total reviews

3

Average rating

4.7

Developer Reply

Hi there, So sorry this is happening for you! Thank you for taking the time to provide us with this valuable feedback. We are sorry that this was your experience but also happy to look at your account to see where we dropped the ball and what we can do to resolve it. Please reach out to our support directly at [email protected] detailing the e-mail address linked to your POWr account + a weblink with live POWr plugins installed and we will look into this case closer for you.

5 / 5 Share

April 24, 2020

Very happy with this app. It iwas very easy to set up and launch on my site. Editing it to suffice my needs was also very easy.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 6, 2020

Great app that has certainly helped our ecigzoo customers get the latest delivery information during this coronavirus pandemic. Easy to use and configure

Store

EcigZoo

Using app

13 days

Total reviews

20

Average rating

4.7

1 / 5 Share

March 19, 2020

Review from www.octopusdenmark.com Really bad app. I spend almost two hours without finding a solution for a simple text information pop-up. Also it says that there is a free plan availble, but it keeps asking again and again for an upgrade to a paid plan. The free plan is a scam

Using app

Almost 2 years

Total reviews

20

Average rating

3.6

1 / 5 Share

March 16, 2020

Pretty terrible app. It does what many other apps do and it's more expensive. The free plan is good for nothing.

Using app

6 minutes

Total reviews

3

Average rating

2.3