POWR Sales Popup, Email Pop up
All reviews
bugging out, tried to hit the support button but is only pre listed questions and not a live person to help out. it keeps playing older versions of my pop up not the newer ones ive corrected.
We're very sorry you encountered an issue with our popup. Our support team has reached out to you with instructions for how to fix the issue you ran into. Please do let us know if there is anything else we can help with!
Review from www.octopusdenmark.com Really bad app. I spend almost two hours without finding a solution for a simple text information pop-up. Also it says that there is a free plan availble, but it keeps asking again and again for an upgrade to a paid plan. The free plan is a scam
Pretty terrible app. It does what many other apps do and it's more expensive. The free plan is good for nothing.
After spending 3 hours trying to make my popup decent on my website I gave up. If you have a long scrolling homepage like 95% of people, then no matter if you choose a middle screen or bottom right pop up, it will never be displayed correctly. (basically it is displayed at the bottom right of your PAGE and not your SCREEN), the pop up is not "sticky". Therefore on a long scrolling home page it doesn't make any sense... Anyway, I finally gave up, uninstalled few hours later the same day, and despite asking for a refund, I still got charged for a MONTHLY fee, (for 3 hours of usage without even being to get the app to work). Thanks for the scam. Cheers
Hello, I'm sorry to hear that you were having problems with installing your POWr Popup. Please try to do an all pages install to install your popup as this is an issue with the Shopify theme that you're using on your site.
The worst of worst! Not helping at all, poor performance, ugly design and really limit functions! Don't buy, only when you want to waste your money.
Hello, thank you for your review. Your opinion is very important for us Could you please reach us on [email protected] and provide more detailed feedback? We would like to improve our apps to serve you better.
The app began advertising an external porn site (instead of our discount offer) on my website overnight. Have had to remove and request a refund. It's obviously been hacked!
Hi there, We sincerely apologize for the issues you are experiencing. To update you, this was due to a caching issue and was primarily affecting app owners, and only a very small subset of site visitors. Please note that your POWr account was not compromised. We have pushed a fix to clear your cache and you will now see the correct version of your app. Please be assured there are safeguards in place to ensure this will not occur in future.
Tried to use this app and two SPAM pop-ups completely unauthorised by myself and directing my audiences to third party sites came up. Outrageous security breach and I'll be reporting to Shopify.
Thank you for taking the time to give us this feedback. We were made aware of a bug that caused this issue. We ran an update to speed up the loading of our apps and use better caching, but it caused a but where it was not handling the deleted apps properly. These deleted apps started to pop up again as a result. We have since corrected this issue and should be fixed. Please clear your cache and cookies to see the changes. We are truly sorry for the inconvenience. -Waylon W Customer Success
Mad!!! A total mess with my store today... A popup with 15% OFF from our Easter Campaign appeared on home page: http://prntscr.com/ojd1l3 and could not close until the "Create PopUp" button is activated... In control panel there was no such popup at all: http://prntscr.com/ojd2vq, obviously was deleted??? When trying to "edit" the popup from the admin view of home page, there was the following error: http://prntscr.com/ojd3kn No chat support where you can get instant help for such urgent situations, so, lots of clients got this "Easter promo"... Same thing with my other store: http://prntscr.com/ojd8fs Removed this app immediately. Problem solved.
We sincerely apologize for the issues you are experiencing. This was due to a caching issue and was primarily affecting app owners, and only a very small subset of site visitors. Please note that your POWr account was not compromised. We have pushed a fix to clear your cache and you will now see the correct version of your app. Please be assured there are safeguards in place to ensure this will not occur in future.
I paid for the "business" version. The pop up resets to the default reg pop with their company's logo. It happens about once a month. Not a good solution if you're driving a lot of paid media and depending on the reg pop for user acquisition. The really crappy part is that when you go into republish the pop up you get stuck in some upsell advertisement for their other products. These guys should stop trying to sell me stuff when i've already paid for a subscription to this app.
Hello, thank you for your review. I'm so sorry to hear that you were not able to add your popup on your site. You can definitely reach out to us at [email protected], provide us with your POWr account and we can help you to get your popup on your site.
I tried for months and could never get the popups to post properly. The apps so-called Live Chat is robo-support only and is a waste of time, and when an actual human does respond, it's ONLY via email.
Hello, thank you for your review. I'm so sorry to hear that you were not able to add your popup on your site. You can definitely reach out to us at [email protected], provide us with your POWr account and we can help you to get your popup on your site.
I deleted your app because: 1) I could not understand how to integrate it with mailchimp on shopify (in your guide it shows only for wix) 2) I could not find contact support or it was too difficult to do it. Feels like you try to automize service, but in fact it just difficult to reach you 3) I do not understand if your product is free or not. What are the payments.
DO NOT INSTALL THIS APP! It did not install as an overlay and instead distorted and pushed all my content down so you have to scroll down significantly to see any website content. The first time I contacted support I was told I must have installed it incorrectly, the second time I was told "that this just happens sometimes with some themes". Support has offered no help, has since not gotten back to me, and even Shopify cannot identify the code that their app overwrote! I have to rebuild my website from scratch now! All this for a simple pop up to indicate our holiday hours. Now I have to carve out time to rebuild my whole site because they're not even sure what their app broke. Ridiculous!
DONT INSTALL THIS!! It jacked up my theme bad. Also hard to (or you can't at all from what I see) merge with your Mailchimp list. My site is totally jacked up right now, hiring developer to fix :(
i used this app and i publised and saved 100 times but still its not live on my site worse app waste 2 hour but still not get live popup
DO NOT USE THIS APP. We paid for it. And for that, it put a grey overlay on our site that STOPPED ALL OUR USERS from using our website. The only reason I found out about it was because two customers sent us emails about it. Additionally, on someones first visit to our site each day, it gave them the ability to edit the popup via THE ADMIN PANEL so that everyone on our site could see their edits. I cannot describe the horror I experienced when I found out that this app let random people on the internet edit our site from the admin panel. This is completely incomprehensible. We lost hundreds of conversions because people could not use our store. It cost us thousands of dollars. I cannot believe that they would even code something like this. Let alone release it for us to use. Find another popup provider. The risk of an error like this happening again is far too great.
How prescient, yet not surprisingly I agree with Exceedingly Vegan (see review below). If you want to use an app that is completely user un-friendly, doesn't work, and will not uninstall properly without screwing thing up-- then this app is for you!! You'll love the way it shows up on mobile devices even after it's supposedly "gone". Put a different way even after we uninstalled your crAPP (see what I did there) it wanted to hang around. Thanks powr.io for screwing up our store and creating confusion with our customer base. This app is just flat out HORRIBLE!!!!
I COULD NOT MAKE IT WORK. SUPPORT SERVICE WAS REALLY SLOW. I UPGRADE TO THE PAID VERSION AND I WASTE TIME AND MONEY.
Absolutely terrible, kept asking for a password, which I entered could not edit pop up, ridiculous, don't waste you time.
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