POWR Pop‑Ups & Discount Popup

Jan. 9, 2020

The worst of worst! Not helping at all, poor performance, ugly design and really limit functions! Don't buy, only when you want to waste your money.

Aug. 8, 2019

They continue to charge even after the app is removed. Even better they make this out to be your fault. They can tell if an API call is being made or to or an app used. Yet they stay quiet. There is zero proactivity to confirm if you either were having issues or if you were aware that subscriptions need to be cancelled. Not on uninstall, not anywhere to they offer you the chance or information to double confirm billing. Totally unethical. Why do you allow this Shopify? Why do you allow your app partners to charge outside of the eco system? Your customers deserve better than cowboy developers like this. -- Update Aug 9th. My response to them after they refund one last month. These guys are dead to rights guilty. It is their clear objective to remain quiet, not make this an easily avoided situation and wait for customers to notice as opposed to them being proactive -- G'Day Waylon, The issue is one of trust and customer proactivity. You setup a seperate billing connection outside of the Shopify billing system. The clear ramification of this is that if an app is removed, unlike most other apps, the charges don't stop and you keep charging. And you are comfortable with this? You are WELL AWARE of this as you have FAQ comments on this and instructing people what to do. I am sure I am not the first to complain. Since you are aware of this, it is even more disgusting how you have not acted to fix the root cause. Either by charging via Shopify, or automatically cancelling subscription plans when an uninstall is detected. Or sending CLEAR follow up emails instructing customers on what to do to finish a clean shutdown. You can clearly match active billing accounts to those with no API or data usage. A clear indication that the app is not being used. You could also further check these dormant accounts with uninstall records too and then either cancel the payments or reach out to the customer. You do not. It is such a truly horrible customer experience and a clear sign of where and how you value your customers. And it is also damming on Shopify to allow you to behave like this too.

July 25, 2019

The app began advertising an external porn site (instead of our discount offer) on my website overnight. Have had to remove and request a refund. It's obviously been hacked!

July 24, 2019

Tried to use this app and two SPAM pop-ups completely unauthorised by myself and directing my audiences to third party sites came up. Outrageous security breach and I'll be reporting to Shopify.

July 24, 2019

Mad!!! A total mess with my store today... A popup with 15% OFF from our Easter Campaign appeared on home page: http://prntscr.com/ojd1l3 and could not close until the "Create PopUp" button is activated... In control panel there was no such popup at all: http://prntscr.com/ojd2vq, obviously was deleted??? When trying to "edit" the popup from the admin view of home page, there was the following error: http://prntscr.com/ojd3kn No chat support where you can get instant help for such urgent situations, so, lots of clients got this "Easter promo"... Same thing with my other store: http://prntscr.com/ojd8fs Removed this app immediately. Problem solved.

July 1, 2019

I paid for the "business" version. The pop up resets to the default reg pop with their company's logo. It happens about once a month. Not a good solution if you're driving a lot of paid media and depending on the reg pop for user acquisition. The really crappy part is that when you go into republish the pop up you get stuck in some upsell advertisement for their other products. These guys should stop trying to sell me stuff when i've already paid for a subscription to this app.

May 21, 2019

I tried for months and could never get the popups to post properly. The apps so-called Live Chat is robo-support only and is a waste of time, and when an actual human does respond, it's ONLY via email.

April 17, 2019

I had this app installed but did not use it at all and did not publish anything. However 2 days ago one of the placeholder pop-ups was "updated" and despite still being "unpublished" was running on our website. Terrible experience and we had customers call in telling us how annoying it was. We had no idea.

Feb. 7, 2019

I deleted your app because: 1) I could not understand how to integrate it with mailchimp on shopify (in your guide it shows only for wix) 2) I could not find contact support or it was too difficult to do it. Feels like you try to automize service, but in fact it just difficult to reach you 3) I do not understand if your product is free or not. What are the payments.

Jan. 3, 2019

DO NOT INSTALL THIS APP! It did not install as an overlay and instead distorted and pushed all my content down so you have to scroll down significantly to see any website content. The first time I contacted support I was told I must have installed it incorrectly, the second time I was told "that this just happens sometimes with some themes". Support has offered no help, has since not gotten back to me, and even Shopify cannot identify the code that their app overwrote! I have to rebuild my website from scratch now! All this for a simple pop up to indicate our holiday hours. Now I have to carve out time to rebuild my whole site because they're not even sure what their app broke. Ridiculous!

Dec. 7, 2018

DONT INSTALL THIS!! It jacked up my theme bad. Also hard to (or you can't at all from what I see) merge with your Mailchimp list. My site is totally jacked up right now, hiring developer to fix :(

Nov. 29, 2018

i used this app and i publised and saved 100 times but still its not live on my site worse app waste 2 hour but still not get live popup

Nov. 18, 2018

The worst App I have ever tried on Shopify app store. It is not easy to use You can't connect to your Mailchimp database They SPAM your email inbox after you have installed it

Sept. 14, 2018

DO NOT USE THIS APP. We paid for it. And for that, it put a grey overlay on our site that STOPPED ALL OUR USERS from using our website. The only reason I found out about it was because two customers sent us emails about it. Additionally, on someones first visit to our site each day, it gave them the ability to edit the popup via THE ADMIN PANEL so that everyone on our site could see their edits. I cannot describe the horror I experienced when I found out that this app let random people on the internet edit our site from the admin panel. This is completely incomprehensible. We lost hundreds of conversions because people could not use our store. It cost us thousands of dollars. I cannot believe that they would even code something like this. Let alone release it for us to use. Find another popup provider. The risk of an error like this happening again is far too great.

Dec. 23, 2017

How prescient, yet not surprisingly I agree with Exceedingly Vegan (see review below). If you want to use an app that is completely user un-friendly, doesn't work, and will not uninstall properly without screwing thing up-- then this app is for you!! You'll love the way it shows up on mobile devices even after it's supposedly "gone". Put a different way even after we uninstalled your crAPP (see what I did there) it wanted to hang around. Thanks powr.io for screwing up our store and creating confusion with our customer base. This app is just flat out HORRIBLE!!!!

July 2, 2017

I COULD NOT MAKE IT WORK. SUPPORT SERVICE WAS REALLY SLOW. I UPGRADE TO THE PAID VERSION AND I WASTE TIME AND MONEY.

Sept. 10, 2016

Absolutely terrible, kept asking for a password, which I entered could not edit pop up, ridiculous, don't waste you time.