PreOrder Globo | Back in Stock
Pre-Order app by Globo
Rating
4.9
feedback
1,555
chart
#1,303
All reviews
Review RSS Feed
Oct. 5, 2025
TERRIBLE since the update. We rely on this app a great deal, but since they did an update to the features it doesn't work at all. The feature that says, "Pre-Order" never shows up on our website. Take it back to the last format. It worked just fine. We'll be dropping this pre-order app for a different one.
Aug. 18, 2025
great app if it worked correctly. doesn't go with SHOP payments, we would have to go back in and save products because they would randomly, weekly, not show up on pre order so people constantly thought our OOS items were in stock. support is on totally opposite time zone and is not super helpful.
June 3, 2025
This app broke the pricing on my product page and they refuse to do anything about it. Horrible customer service, horrible app.
April 16, 2025
Worthless app. I accidentally removed the app and there's no option to retreive the subscribers from the back-in-stock notifications.
March 27, 2025
Firstly, Globo does not support pre-ordering bundles, which can be a significant limitation for some businesses. Secondly, even though you’re required to use and pay for third-party email services like SendGrid or MailChimp, Globo still charges you per email—despite not being the actual sender. On top of that, any unused email quota from the previous month doesn’t roll over, so you lose what you’ve already paid for. To make matters worse, the user interface is poorly designed. Many buttons are unclear, and you’ll likely need to run manual tests just to figure out what they do. If you reach out to support, be prepared to wait around 12 hours for a confusing response written in broken English. In short, Globo adds unnecessary costs, limits your communication with customers, and provides a frustrating user experience.
March 13, 2025
Support is not helpful at all, not knowledgeable with the product and set up. HIGHLY NOT RECOMMENDED.
Nov. 18, 2024
The app did not work and support was not helpful, we pushed back our live set time multiple times and it was still not fixed despite being a problem on their end.
April 24, 2024
bad bad bad, as a system programmer I have to say that this app is not a complete app that give you the alternative to configure a partial payment of total amount. excluding tax and shipping. text label are not relationated to the correct orientation of customers to omit posible mistake. and payments methods are limited. Asking for help to support is not to much confortable because giving them the errors of system they correct it but damage other things in the page and don't give you the confidence of have all as spected.
Feb. 8, 2024
Really struggling with app support. Its been a few days now and the app does not work. I receive messages that the team is on holiday - how can a holiday be more important than our businesses which we need to run? Nothing works on this app, the app is slow and doesnt function. The basic functionality of pre-ordering was not tested end to end.
June 5, 2023
It broke my store, with "add to cart" button not working anymore. After asking for support from the developer, they weren't able to solve the issue. Even worse, after uninstalling the app everything is still broken, with plenty of manual editing in my store code that I have no idea how to fix. This app is only a damage for business!
May 18, 2023
Horrible. They made some updates to the app and broke the Shopify theme we were using. Now need to mark all products as "Out of stock" to find a new reliable and fix this issue. Don't download this app. I want my money back.
Dec. 27, 2022
I'm not quick to write poor reviews. I realize things can happen and have been patient. I was super hopeful when I first installed the app, but after 2 emails to support, with no response, I had to delete the app because it was it causing items on my site to appear as if they were out of stock, when they weren't. I deleted the "test" product in case that was the culprit, but that didn't solve my problem. I have 2 instances of specific SKUs where the app appears to recognize the stock level and act accordingly. But for most of my SKUs I found that it seemingly arbitrarily replaced "add to cart" with "backorder' (technically, I customized the wording of this button) and this includes items that are very clearly in stock. There doesn't appear to be a rule case that would affect basically all products, so nothing I can "fix." It's a problem, and with no reply from support, what am I supposed to do but uninstall?
Nov. 2, 2022
Unfortunately I had to remove the app but I may revisit in the futre. Customer support was good also.
Aug. 12, 2022
create order API is always erroring, and nobody replies to my email to help me solve the problem. it made my shop lose many orders.
May 13, 2022
Be careful with this app. I deinstalled it and a code snippet is left that slows my site down! Better search for a solution that you can properly deinstall.
March 27, 2022
Doesnt works since 24 hours... All texts in the pre order products are still the same as before and enabled, but the prorgramm doesnt show´s anymore. Wenn clicking on the preview button, theres nothing too.. -> 5 stars if the problem will be fixed soon.
Feb. 24, 2022
Absolute worst pre-order app I've ever used. Search filters don't work, product categories dont sync, can't skip ahead pages in the list. Completely non-functional!
March 2, 2022
Junk...DO NOT BUY THIS APP . We just installed the app. We set up just one product on Pre Order. Now every single ADD TO CART button does not work. Nobody can buy anything in our store. JUNK. They say they have 24/7 chat support....this is not true. You have to email. There is no chat service. Been up all night trying to sort this mess of an app out. UPDATE Feb 22 11.44pm - I finally got some half-wit by email. Waited two hours and instead of removing all code, they set up a new theme without my permission, don't even uninstall the app and ask me would I like to try again even though site still not functional. Liars. STAY AWAY FROM THIS APP!! Update 3/02/22 - this app leaves code everywhere. Our Checkout page stopped working completely and has been down for days. Huge loss of business. If you want to loose money and get bogged down in frustration this app is for you, otherwise stay away.Should not be allowed on the shopify app store.