All reviews

Rating Breakdown

  • 5
    91% (1,485 ratings)
  • 4
    4% (69 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (13 ratings)
  • 1
    2% (33 ratings)

Reviews with Text

  • 94% (1,526)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 19, 2025

Very happy about the plugin and even more about the customer service ! They make CSS customization on-demand and they are very quick and friendly.

Using app

About 1 year

Total reviews

4

Average rating

2.0

5 / 5 Share

Aug. 19, 2025

Works very well and customer support is quick to reply. Its helped us keep sales ticking over as stock levels fluctuate.

Using app

Almost 3 years

Total reviews

2

Average rating

3.5

5 / 5 Share

Aug. 19, 2025

A really useful app that's easy to operate and integrate. Thank you to Rosie from customer support who is always on hand to help with any teething problems. She's incredibly efficient and supportive. Overall we recommend this app and it's helping with the advance of our small business.

Using app

14 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 18, 2025

Impossible to set up. Chat does not work. Impossible to reach support.

Using app

About 17 hours

Total reviews

4

Average rating

4.0

1 / 5 Share

Aug. 18, 2025

great app if it worked correctly. doesn't go with SHOP payments, we would have to go back in and save products because they would randomly, weekly, not show up on pre order so people constantly thought our OOS items were in stock. support is on totally opposite time zone and is not super helpful.

Using app

27 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 18, 2025

I had a great experience with the support team, and Henry in particular was fantastic! I needed help removing the payment option box from my product page, and Henry understood my issue quickly. He even handled the setup directly after I approved the collaborator request, and the issue was resolved within minutes. Henry was friendly, professional, and really efficient, I couldn’t have asked for better support. Thank you so much, Henry, for making the whole process smooth and stress-free!

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 18, 2025

Very useful app for the time I have used it, and very helpful customer service! Really has levelled up our shop.

Using app

4 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 15, 2025

Using app

Almost 4 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 15, 2025

Great app & even better support, Henry got everything we needed so quickly & efficiently, would recommend this app.

Store

Boss B

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2025

Excellent support from Rosie.

Using app

39 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2025

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 14, 2025

Great app, with even greater fast customer service.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2025

We’ve been using this app for pre-orders for a while and it’s been great. A few days ago, we encountered an issue where orders weren’t coming through properly. After reaching out to their support team, a response was received within minutes and everything was resolved early the next morning. It’s reassuring to know that when something goes wrong, the team is responsive and committed to getting things back on track. Very happy with both the app and the service behind it.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2025

Kind:)

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2025

So great to have this app for preorders and waiting list! They make everything easy and simple! Great job guys and big shout out to Sarah!

Using app

About 3 years

Total reviews

9

Average rating

4.3

5 / 5 Share

Aug. 12, 2025

This app has been instrumental in keeping things running smoothly during delays. It allows us to keep processing orders and stay organized. In the past, reaching out to interested customers via email was very time-consuming. Today, I ran into an issue where I couldn’t make a modification I needed, but Henry resolved it extremely quickly. Great app with great support!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 12, 2025

An amazing app, perfectly suited for pre-orders! The features are exactly what I needed, and the customer service is outstanding — special thanks to Henry for his exceptional support .

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 12, 2025

Support is great and the tool is perfect for our business.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2025

Thanks to Rosie for helping

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

The PreOrder Globo app works great. If there are any problems, Rosie is right there to help until everything it's solved.

Using app

7 months

Total reviews

1

Average rating

5.0