All reviews

Rating Breakdown

  • 5
    92% (1,541 ratings)
  • 4
    4% (70 ratings)
  • 3
    1% (20 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (32 ratings)

Reviews with Text

  • 94% (1,577)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 26, 2025

The app is pretty easy to setup but if you get stuck they have great customer support. Gemma from customer service was very helpful and quick to help us resolve some technical issues.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

Very good app and support from the team to make it perfect for our shopify theme ! :)

Store

MEEKO

Using app

Over 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

Sept. 25, 2025

good service

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

We’ve been using this pre-order app for a couple of week and it has made a huge difference to our day-to-day operations. The system is straightforward, reliable, and easy our team to use. One of the biggest positives has been the customer support – whenever we’ve had a query, the team has responded incredibly quickly and with helpful solutions. It’s clear they really care about their users and are committed to providing a smooth experience. Highly recommend!

Store

Baukjen

Using app

22 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Sept. 23, 2025

We've had a great experiencing using this product. It's intuitive, easy to configure and when we get stuck, support is right there to help! We use several of the Globo products and we are very happy with all them so far. Looking forward to more positive products and experiences.

Using app

About 1 year

Total reviews

8

Average rating

4.9

5 / 5 Share

Sept. 23, 2025

This app works great. We have been using it with great success for several years. The app is full of great features that are valuable to us. The reason I'm taking the time to post a review today is because I received quick respons and great help from Gemma when my website wasn't working properly anymore. They get the website working fine again in a short time!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

excellent customer service, a problem that plagued me for months was solved in minutes with a quick chat to their team. Thank you!

Store

TŪNIQ

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

Great app and support team

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

I jumped on my store late one night to resolve a problem with my pre-orders. I was immediately provided the help I needed to continue selling. Rosie provided great and quick service.

Using app

14 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

Support is absolutely fantastic, I highly recommend!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

Support has been very helpful in working a few kinks out between our theme and the Preorder app. Sarah took care of the issue for us, I always appreciate when support goes way beyond "here's an article for you"!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

Works very well. Very easy to set-up and configure to make it how you like it. Customer support are very helpful and responsive.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 19, 2025

まだ利用したばかりでアプリの感想はありませんが、スタッフの方がわかりやすく設定方法を教えてくださりすごく助かりました! ありがとうございました!

Store

Chester

Using app

12 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 18, 2025

Customer support if GREAT. If you have a question or just need to know how to do something, you can chat with support. It only takes a moment for someone to reply and they always give you screen shots so you know exactly what to do.

Using app

3 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 17, 2025

I like the app. Support quickly helps to solve problems. Great app and convenient

Store

NÈRSES

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

Got very quick response and service from Rosie on our website www.navavihan.com Appreciate the app!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2025

We have relied on this app now for many years, and find it flexible and robust. Whenever we have had any difficulties the support team have been superb at helping us out and getting us back on track. They're fast, relaible and great to work with.

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

Excellent service!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2025

Their tech support rules - shout out to Rosie!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2025

So far, so good! Right out of the box I did have a little resistance from a few features. 5 stars is for apps that just go, so I was thinking 4 stars here. However; I reached out to support and they had it all fixed and running smoothly within hours. I worked with Sarah in particular who was fast to respond and rounded up all the appropriate resources to get things going. I feel confident to go ahead and upgrade my membership and dump the other app I was using. Thank you Sarah! But wait there's more..I just asked a chat question and Rosie waved a magic wand. All systems are a go for launch!

Store

Oddjob

Using app

1 day

Total reviews

1

Average rating

5.0