All reviews

Rating Breakdown

  • 5
    91% (1,486 ratings)
  • 4
    4% (69 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (13 ratings)
  • 1
    2% (33 ratings)

Reviews with Text

  • 94% (1,527)
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5 / 5 Share

March 28, 2025

Support speed.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2025

I've been using this app for years now. Great tool and amazing customer service!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2025

Rosie with globo is amazing! she answered all of my questions quickly.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2025

So happy with the help we received from both Rosie and Sarah. Both were quick to help and super communicative! Added a line of text that showed the estimated delivery date in our Shopify order confirmation email to align with our PreOrder product and Sarah helped troubleshoot / customize email notifications from the app. Thanks!

Store

sskein

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 27, 2025

Nice app, great support! I use several features and so far it is the best I could find.

Store

HASTKO

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

1 / 5 Share

March 27, 2025

Firstly, Globo does not support pre-ordering bundles, which can be a significant limitation for some businesses. Secondly, even though you’re required to use and pay for third-party email services like SendGrid or MailChimp, Globo still charges you per email—despite not being the actual sender. On top of that, any unused email quota from the previous month doesn’t roll over, so you lose what you’ve already paid for. To make matters worse, the user interface is poorly designed. Many buttons are unclear, and you’ll likely need to run manual tests just to figure out what they do. If you reach out to support, be prepared to wait around 12 hours for a confusing response written in broken English. In short, Globo adds unnecessary costs, limits your communication with customers, and provides a frustrating user experience.

Using app

8 months

Total reviews

1

Average rating

1.0

5 / 5 Share

March 25, 2025

Excellent support. They responded quickly, solved everything clearly, and made sure the app worked perfectly on my store. Highly recommended. Rosie Rules!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2025

Great customer service. They were able to help me with my questions and walked me through each step!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2025

A great easy to use app. The pre order and back in stock functions are really helpful for our store and works wonderfully.

Using app

Almost 2 years

Total reviews

11

Average rating

4.5

5 / 5 Share

March 24, 2025

I am incredibly grateful for the outstanding support I received from their chat support. :) Their clear communication and dedication made the entire experience smooth and stress-free. Thank you for going above and beyond

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2025

thanks for your help

Using app

12 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 24, 2025

Super quick to set up, easy to use, and increased our sales exponentially! Development team are also happy to take feedback and quick to implement changes to suit us merchants. Absolutely worth the price. Thank you so much team!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2025

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2025

Amazing help and customer support, Gemma has provided me tipps and helped me configure my settings so everything works smoothly!

Using app

About 5 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 19, 2025

We've been using PreOrder Globo | Back in Stock to handle our pre-orders, and it's been working really well for our needs. The app is easy to use and integrates smoothly with our Shopify store. The support team has also been very helpful—Gemma assisted us with some custom changes, and she was quick to respond and make the adjustments we needed. Overall, a solid app for managing pre-orders, with good customer support. Would definitely recommend!

Using app

About 4 hours

Total reviews

3

Average rating

5.0

4 / 5 Share

March 18, 2025

I have went through and tried MULTIPLE pre order apps. This is the best one THUS far. There were some flaws within the app, with badges, search filters, customizations etc. I have provided my feedback with hopes they do make some changes, and actually...they ensured some of the items I have commented on, would be fixed/adjusted. Their support team is really great and responsive though, I mean if you have any issues at all they are they to help you and work out the kinks. We will continue using their app!

Using app

3 days

Total reviews

1

Average rating

4.0

5 / 5 Share

March 18, 2025

The app is very well built and has everything we need. Any time something hasn't worked as expected, the development team is very quick to respond and help us. We've been using the Globo pre-order app for years across 4 different Shopify stores.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2025

Estoy configurándola, aún sólo en pruebas, pero la atención al cliente rápida y eficaz!

Store

apia.es

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2025

Great app! Rosie from support team was very helpful so I could easily setup everything as I wanted

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2025

Had an issue with display on my website . Got the problem resolved easily with Rosie she was so helpful. Great turn around time .

Using app

About 6 hours

Total reviews

1

Average rating

5.0