All reviews

Rating Breakdown

  • 5
    89% (1,228 ratings)
  • 4
    6% (79 ratings)
  • 3
    2% (26 ratings)
  • 2
    1% (16 ratings)
  • 1
    3% (36 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 24, 2024

I've been using the Pre-Order Pro app for a while, and it's been fantastic. Recently, I needed to customize the pre-order button and change some text for our new campaign. The support team, especially Mike, was incredibly helpful and patient. Despite their busy hours, Mike promptly guided me through the steps and even offered to check our admin page. He provided clear instructions and screenshots, making it easy to follow. I was able to customize the button's appearance and change the text as needed. The app itself is very user-friendly, and the customization options are great. The support team truly goes above and beyond to help with any issues. Highly recommend this app for anyone looking to add pre-order functionality to their Shopify store!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 23, 2024

Very good, great customer service!

Store

BAOBAB

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 22, 2024

great costumer support. Mike made everything possible!

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 20, 2024

The app can do everything I need and it looks great. I worked with Rosie on some minor and some major tweaks to get my "pre order" setup just the way I wanted. Best service I've ever gotten working with a Shopify app. Anything they couldn't do from their side, they would assist me doing with visual examples. Made it super easy to setup.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2024

Great support!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 20, 2024

I appreciate how connected the app is with our systems already but there are a few specific issues with pre-order integration in connection to Loop returns/exchanges that isn't as seamless. The customer service is always amazing though!

Using app

Over 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

June 20, 2024

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 20, 2024

great app, quick support

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2024

Great product!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2024

The app is highly functional and useful, offering an easy navigation experience and reliable performance. It's a significant asset for your business, complemented by fast and efficient customer support.

Using app

6 days

Total reviews

6

Average rating

4.8

5 / 5 Share

June 18, 2024

best pre order app out there - everything is set up well and easy to understand - couple of hiccups on setup (likely my fault) but Rosie at support was brilliant - Thanks again!

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

June 18, 2024

Great customer service. Help me a lot

Using app

About 21 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

June 17, 2024

Support has been quick and helpful. Great app!

Using app

3 days

Total reviews

6

Average rating

5.0

5 / 5 Share

June 17, 2024

Works perfectly and customer support is outstanding. A lot of customizations that are easy to implement.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

June 17, 2024

Easy to setup, nice support. Great app, I can recommend it!

Using app

29 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2024

The app is easy to use and has what I need to set up my store quickly. The support team is also very fast and enthusiastic, it took me less than 5 minutes to get immediate support for my problem.

Using app

41 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

June 16, 2024

Muy bueno, pedí ayuda en el chat para que me ayuden en mejorar mi web con la funcionalidad y la ayuda fue inmediata. Gracias!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2024

Mike helped me this afternoon after struggling to install the app on my website. He was very helpful and extremely fast in dealing with my issues and got me up and running correctly very fast. He was patient wth me and sent me lots of screen shots to help me through the process. Mike is an asset to the company Thank you

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 16, 2024

Got to figure out a issue very quick with great back and forth help

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2024

fast and professional service Thanks Mike

Using app

5 months

Total reviews

15

Average rating

5.0