All reviews

Rating Breakdown

  • 5
    88% (1,154 ratings)
  • 4
    6% (77 ratings)
  • 3
    2% (26 ratings)
  • 2
    1% (16 ratings)
  • 1
    3% (36 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 2, 2023

It's a great app.Great support. Communication is also great. perfection!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2023

Sarah and Luna have been great to work with! They've been very responsive and have been able to resolve and troubleshoot my issues every time. Thank you very much!

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 26, 2023

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

Very nice customer service. Sarah is always there to help and fix all the problem in a fast and responsive manner. The app is reliable and trustworthy. Definitely a 5-star rating.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2023

Great app and wonderful customer service. They helped resolve a few issues on my back end quickly and efficiently! 10/10 recommend

Using app

About 2 years

Total reviews

3

Average rating

4.0

5 / 5 Share

Sept. 15, 2023

We've been using this app for several months and love the features and options it provides. It's also extremely easy to use and setup. We had one small issue with the "pre-order" badge not showing on the product and emailed their support team. Within a couple of hours the problem was fixed by their prompt and professional team! Incredible service. Thank you!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2024

Great customer service, Rosie solved our problem immediately. The app is easy to use and powerful.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2023

The perfect app for both Back-in-stock and Pre-orders. I had some problems with my installation and minor design tweaks in my emails. I got help immediately. This is for sure the best support I ever seen in a Shopify. Very helpful and very fast support. Big recommendation from me.

Store

memery

Using app

2 days

Total reviews

9

Average rating

4.6

5 / 5 Share

Sept. 8, 2023

A wonderful and powerful app with easy and straight-forward pre-order management functionality. Additionally, customer support is excellent. Always ready to step in and help.

Using app

About 17 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

Cool app and the support has been great!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

Great functionality and team debugged custom issues we were having with it because of plugin and theme conflicts

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

We were able to realize the UI/UX we wanted for pre-order products using this app. Additionally, the speed of support was incredibly fast, and the quality of the responses was excellent. They perfectly answered multiple questions in a short amount of time and provided support for implementation. This was by far the best support experience I've had in the past. It has become one of the reasons I want to continue using this app.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

Support Ticket was solved in under 2h, I am super happy, thanks!

Using app

About 22 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 4, 2023

I Recommend this app.. I needed help with my website..they were fast on solving my problems.. thank you

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2023

Great customer service, response times on support, and overall product. Thoroughly recommend.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 1, 2023

Excellent support team! very helpful

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2023

Always quick to help and make any adjustments if needed. I Would recommend this app. Had a few small issues and they were on top of it and helped me get them fixed asap

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 29, 2023

Excellent app for taking pre-orders, customer service is quick and support requests are fast and easy.

Store

OZRC

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2023

Thank you, Sarah and others for the quick support. Nice app, support team is pretty good too. Thanks thanks

Store

PEGAI

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

Awesome app, you can edit and customize everything you need. When i had some problems - support answered fast and fixed everything.

Using app

About 17 hours

Total reviews

2

Average rating

5.0