PreOrder Globo | Back in Stock

July 2, 2023

Nice app and nice service! it would be better if the app can bulk edit the pre-order items, it will save time!

June 29, 2023

Je n'ai jamais essayé d'autre application que PreOrder, je ne peux pas comparer à d'autres. Par contre, je me sers de cette application sur 3 boutiques, dont une qui génère +2M€ revenues, et elle correspond parfaitement aux besoins et fait le job. Je n'ai eu que très peu de points bloquants, et dans tous les cas le support est très, très réactif et très compétent. À l'utilisation, l'application n'est pas la plus "sexy" qui existe en ergonomie, mais propose des features sur les précommandes très intéressantes (sur la gestion des stocks notamment, partial payment), et des alertes de retour en stock qui marchent plutôt bien (il manque je trouve un tableau de bord pour avoir des statistiques + précises sur les emails envoyés : délivrés, ouverts, cliqués, etc). En quelques mots : l'application fait le job qu'on lui demande, le fait bien, et si besoin le support est avec vous immédiatement. Big up!

June 28, 2023

Just DON'T. You will spend hours figuring this app out, then even more hours setting up a test product (highly recommend) then once your test product is ready, surprise! It doesn't work.

June 20, 2023

5+ for Customer Service, Technical Service and resolution turnaround. I encountered a few bugs upon implementation and the team quickly responded and worked to resolve. Very thankful. 4 for the App itself. The end solutions of back-in-stock notifications and pre-order sales are highly beneficial and worth the effort of setup. Improvements could be done for a more efficient setup especially with stores with many variants such as a bulk edit upload.

June 16, 2023

C'est tout simplement le meilleur service support que j'ai pu rencontrer sur shopify, Ils sont à l'écoute et plutôt rapide, et leur application sont fonctionnelles et ont un joli design. Je recommande !

June 12, 2023

Great customer service! One of the best I've had in a long time. Great customer service, great response time. You can see they really care about their customers. I was VERY impressed! Special thank you to SARAH who really assisted me. 5 stars ★★★★★

June 8, 2023

the best support I had with this company, very fast and easy to explain. I would highly recommend them.

June 5, 2023

It broke my store, with "add to cart" button not working anymore. After asking for support from the developer, they weren't able to solve the issue. Even worse, after uninstalling the app everything is still broken, with plenty of manual editing in my store code that I have no idea how to fix. This app is only a damage for business!

Dec. 12, 2023

Support is prompt and helpful, although it varies from person to person!

May 30, 2023

Wonderful service as always! It's never an issue when I have to reach out for assistance. And I have only ever had to wait 24 hrs for them to fix any issue I have had! I have 2 apps by Globo and will be adding more! Keep up the great work!

May 25, 2023

Fast customer support and a good product. We have been using this for over a year and it works very well for our customers.

June 19, 2023

Gute App mit viel Konfigurationsmöglichkeiten. Bei Problemen sehr schnelle Antwort und Problemlösung des Support-Teams . Top Support und schnelle Antwort. Können wir nur empfehlen.

May 22, 2023

The support has been amazing. Even with the smallest question the team have gone out of their way to help. Pre-Orders are coming in and it is fantastic! Very happy to have found this app.

May 22, 2023

Fantastic app and service! Highly recommend. The perfect way to inform customers of out of stock items

May 22, 2023

I asked for support because I had several issues in setting up the app. Luna and Sarah have been very kind and responsive!

May 22, 2023

We've been using Globo for pre-orders for over a year and it has helped us manage orders really well. It is easy to install and use, whenever I have contacted customer support I have had prompt and friendly replies always resolving any issues. We will keep on using and really recommend!

May 19, 2023

Awesome customer service, app is easy to use and works very well! Coming Soon badge would be great to have.

May 18, 2023

Horrible. They made some updates to the app and broke the Shopify theme we were using. Now need to mark all products as "Out of stock" to find a new reliable and fix this issue. Don't download this app. I want my money back.

Oct. 1, 2023

I wanted to take a moment to let you know how impressed I am with the customer service the Globo provides. We've been using the app. for at least 8 months or maybe longer now. Anytime we have needed support, you have been there for us right away. I sincerely appreciate how Sarah replies to emails typically within an hour, even on weekends! It's so great working with a company that genuinely cares about their product and customers, addressing any problems immediately without complaint. The response time is stellar and dedication to resolving issues is unmatched. We've reached out more frequently in recent weeks, due upgrading to shopify 2.0 with a new theme. Sarah and the team have remained attentive and helpful. The customer service provided is a 5 out of 5 in my book! We could not be happier with Globo. . If you;re reading this and wondering about the app, it's perfect for us. We have lots of items that are being shipped from the vendors and as it's heading over here to Hawaii we've been using the Preorer and it's working out perfect for us. If you want to ask us about the app feel free contact us, yes we're a company in Hawaii. A brick and mortar store since 1996. Check out out website, hawaiiansouthshore.com, if you need any confirmation on our experience with working with Globo contact us for sure. Mahalo and aloha! David

May 16, 2023

Feature packed and has a good support, in my experience using the free tier their respond is fast and straight to the point.