All reviews

Rating Breakdown

  • 5
    89% (1,232 ratings)
  • 4
    6% (80 ratings)
  • 3
    2% (26 ratings)
  • 2
    1% (16 ratings)
  • 1
    3% (36 ratings)
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5 / 5 Share

Oct. 20, 2022

I don't usually leave reviews but after some great customer service the other day I thought I would. I'd been using the app for a while and it's great by the way. Anyway, I decided to install a new theme, as you do I had been playing around with the new theme for months to ensure everything was working but had neglected to check this app worked before publishing the new theme. It turned out something wasn't working but the support team went out of their way to fix the issue on a Saturday night which blew me away. Needless to say I would recommend the app and the service is great.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 18, 2022

Installed and ran into some issues configuring the alerts but their Support was responsive and quick. Got it resolved very quickly. So far, it is working as we intend to for pre-orders.

Using app

2 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 17, 2022

Really great customer care who were able to help me with a tight deadline over the weekend. Really easy to use and customise to suit your store. The only issue I had is that it does not work with my product bundle app.

Store

dais

Using app

12 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Oct. 17, 2022

Just installed not long ago and have some minor coding issues, but their customer service is excellent and resolved it almost instantly over the weekend. Highly recommended

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2022

Support is terrific! Highly recommend people who are looking for the pre order and back in stock features to try this app!

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 12, 2022

Great customer service. I had some integration issues with my theme and the Globo team solved them in no time!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 7, 2022

The App is great but the customer service issues even better. What a great team. Highly recommended.

Using app

12 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Oct. 6, 2022

Super easy to install and amazing customer support if you get stuck. Great solution for offering pre-order ability to your products.

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 4, 2022

Great App that meets all our needs for preorders. Easy to set up and shout out to the support team. Very responsive and they fixed one issue in under 24hrs.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 4, 2022

App is fantastic and works exactly how I need it to - Had a couple of issues with installation and again when I changed my store's theme but the Globo support were incredibly helpful and were happy to help me sort all of my issues - Can't recommend enough

Using app

About 1 month

Total reviews

3

Average rating

5.0

4 / 5 Share

Oct. 4, 2022

UX of the app is a bit unfriendly. But the support has been great and fast! They've almost managed to solve all the issues we've had in a short amount of time.

Using app

9 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 4, 2022

Thank you Globo team! You've replied the email very fast and perfectly solved my problem! A helpful pre-order app.

Store

GK Loot

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2022

Quick service and very friendly! A very nice APP to use for your webshop. For me it's the best PreOrder APP. TOP!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

The support is very helpful and timely! The setup is easy and the functions work fine with my expectations.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2023

Very responsive team. Thanks, Rosie for resolving the issue regarding the pre-order button and ETA date. Very much appreciated.

Store

lunalae

Using app

Over 2 years

Total reviews

7

Average rating

4.6

5 / 5 Share

Sept. 19, 2022

Customer support has been great. They quickly added badges to our products when they did not show up automatically.

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 16, 2022

This app was so simple to install and set up. I had only one small issue and they were so quick to respond and help!!

Using app

4 months

Total reviews

6

Average rating

4.7

5 / 5 Share

Sept. 16, 2022

Great and quick support. Always ready to help. We appreciate this app very much as it provides our shop the extra features we needed

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 16, 2022

The app does what it should and the support team was great in my experience. Had a few small issues that I couldn't figure out, but everything was fixed by the Globo team within hours of contacting them

Store

Fjorden

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2022

I used this app for my preorder and it was very helpful. It work very fast the process to activate was easy as well.

Using app

10 months

Total reviews

1

Average rating

5.0