All reviews

Rating Breakdown

  • 5
    92% (1,549 ratings)
  • 4
    4% (70 ratings)
  • 3
    1% (20 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (32 ratings)

Reviews with Text

  • 94% (1,581)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 19, 2024

The PreOrder Globo app has been a fantastic addition to my store, making the preorder process seamless and efficient. It’s easy to use, and I love how it integrates perfectly with my setup. A special shoutout to Rosie, who assisted me with my queries in live chat. I just wanted to say that your assistance was amazing! I'd rate your support 11/10, easily. Thank you so much for all your help! Highly recommend this app and their exceptional support team!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2024

Very fast and excellent support.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2024

Rosie was super helpful and helped me resolve my query in no time. Thanks so much

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

I have been using PreOrder Globo for a little while now. It's a good app and I've found the support really good. Just today I had a quick question which Helen was able to resolve within 3 minutes which was just fantastic. Really appreciated the support from Helen. Great service and all fixed.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

This app works flawlessly! Rosie from Globo support team was of great help. I highly recommend this app.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

Usually have no issues had at all. Today there was an issue with the 'notify me' button, but Mike & team sorted this for me quickly & easily - thanks!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

The app works as intended. Also, Rosie was a great help with my concerns.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

Great app, and wonderfull support !

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

Very supportive regarding custom import of existing mail list. Suggest improving the template so users can DIY instead of relying on the team. But overall good experience migrating data

Using app

5 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 17, 2024

The customer service support is very good. It's a useful app that I use often, but the problem is that it sometimes behaves strangely, probably I think may be, there are bugs here and there. But,when I asked a question through the chat box, the response was prompt and prompt. That point is so good!

Using app

About 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 17, 2024

muy buena app

Using app

4 days

Total reviews

10

Average rating

4.8

2 / 5 Share

Sept. 14, 2024

I really wanted to rank this higher because on the surface it's a great tool. My problem is that some payment types don't trigger the stock count so if you set a pre-order volume, you have to watch it like a hawk and either manually update the values or disable pre-orders when you run out of stock. I spoke with customer service on this and they confirmed that some payment types aren't recognized by their app. I would have given this 5 stars if it weren't for this issue.

Using app

About 1 month

Total reviews

4

Average rating

4.3

5 / 5 Share

Sept. 13, 2024

Amazing customer service - even for customers not paying for the app. Super helpful and immediate support. App is seamless and gives you everything you need for pre-orders. Couldn't recommend this more.

Store

AXIS

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

The app was very easy to set up. We needed some additional display assistance with our pre-order button and they responded quickly and fixed the issue right away.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

Easy to use, super customizable, and support is absolutely exceptional. They're responsive, and quick to answer any questions and/or fix issues.

Store

Fluffie

Using app

25 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 11, 2024

We've been using this app for preorders, and it's been great so far. It does everything we need, with just enough options to customise the experience to suit our needs without feeling overwhelming. The chat feature is prompt, and the team is always friendly and helpful. Anytime we've had a question or needed assistance, they've been quick to respond and provide solutions. Overall, we're very satisfied with both the app and the customer service.

Using app

About 1 month

Total reviews

4

Average rating

4.8

5 / 5 Share

March 16, 2026

Me ayudaron con lo que necesitaba aunque demoran un poco en contestar los mensajes.

Store

Micuir

Using app

Almost 3 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 11, 2024

Everything is working really good and the support is really helpful! Recommend this app.

Using app

21 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

Amazing service! Highly recommend!

Store

VIPPA

Using app

Over 3 years

Total reviews

1

Average rating

5.0