All reviews

Rating Breakdown

  • 5
    89% (1,237 ratings)
  • 4
    6% (80 ratings)
  • 3
    2% (26 ratings)
  • 2
    1% (16 ratings)
  • 1
    3% (36 ratings)
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5 / 5 Share

July 7, 2021

Highly recommend to use this app, mainly the support team is amazing they will solve all your issues and fix it for you, the response is on time. the app is very easy to use and user friendly.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2021

This app is really cool. It saves us much time when developing the store. When we got an issue with the app, their support team quickly helped us to resolve the problem. Great.

Store

PDverse

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2021

This app has been instrumental in my business from start up. With all software, there are times when we need help and Sarah and her team do a good job of jumping in to help as well as explaining how to use (when necessary). I really appreciate this application and the team supporting it!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2021

I love this App. I had a custom requirement which required some coding and it was done straight away. I was very impressed. Excellent service! Thank you

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 30, 2021

Had some issues with the automatic refreshing of the globo app within my shopify store. Couldn't figure out on my own how to get it fixed. I contacted the globo team and told them my problems. One day later everything got fixed through the dev team which results in a fully functionable globo pre order app within my store. Thanks!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

The first time using this app I had a bit of an issue with it, they emailed me within a day or 2 and got it fixed which was really awesome! It has worked perfect since then 99% of the time with small hiccups, its the only app that EASILY lets customers do partial payments. A lot of it is automated as well. Most of our customers end up paying off their balance before we remind them, because I beleive the app sends them an email after a certain amount of time. I just wish it will allow my customers to add multiple partial pre-order items to cart before sending it straight to the payment option. The one issue I have is that my products sometimes taken themselves off pre-order, even though I haven't changed the settings. Unsure if its my POS interacting with it and causing this issue, being a TCG store our POS is specifically tailored to our needs, which may be different to what Globo are used to. (UPDATE: After changing POS systems this only happens when the pre-order date has been reached) Only issue we have now is that when the pre-order date has been reached it doesn't just change the "pre-order" button to "add to cart" it appears as "unavailable" and unable to interact with it. I understand it's to stop over selling, but once I have added stock that are in the positives I would like it to auto change to "add to cart". Sometimes I am too busy to manually change everything and do not want to miss out on a sale, because a customer thinks it's sold out. (Any info regarding how I can fix this would be appreciated) These issues aren't too bad when you're a small business, but we plan to grow and hope this becomes a non issue in the future. Even with these issues, this is by far the best for the value. So many extra features that you weren't expecting are added. Like the new subscribe to an out of stock item is great! We have made quite a few extra sales because of this. I am now updating this to 5 stars as the POS issue is non existent anymore and the price reduction of 33% life time off.

Using app

About 1 year

Total reviews

2

Average rating

5.0

4 / 5 Share

June 26, 2021

Although the app works flawlesly, I need to delete it. Can you tell me how do I completely remove all traces of app from the "edit code", do you have an uninstall guide?

Using app

30 days

Total reviews

3

Average rating

4.7

Developer Reply

Hello, We understand your concern. Could you please refer to this guide to completely remove the leftover code https://globosoftware.net/kb/theme-installation/#ch_2? If you cannot figure it out, no worries, let us help you. Please approve my collaborator request so we can help you quickly. Also, for urgent needs, you could reach out to us via [email protected] so that our support team could support you in the best way possible. Hope to hear from you soon. Best Regards, Globo team

5 / 5 Share

June 25, 2021

funciona perfecto. Además su respuesta ante solicitudes fue sumamente rápida. se implementó bien en la página y comenzó a generar ventas desde el comienzo

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 22, 2021

Globo pre-order App works great. it's made me change how i launch products now i will use in the future for sure.

Store

YDWTL

Using app

About 1 year

Total reviews

11

Average rating

4.6

5 / 5 Share

June 21, 2021

Super helpful. Needed help due to theme compatibility issues and was fixed within 24 hours. Thanks!

Using app

About 19 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 20, 2021

The staff eplied fast and helped us solved the problems perfectly and patiently. Very convinient app.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2021

This is a great tool! It made our pre-sale very convenient. I love this tool because it helped me save a ton of money on inventory. I didn't have to worry about overstocking.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2021

Best pre-order app the functionality and customization are amazing and easy to use. Sarah and her team were extremely kind, responsive and helpful, they went above and beyond. I totally recommend this app enough. Thank you so much!

Using app

2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

June 18, 2021

Brilliant app to easily showcase pre-order items - Sarah had been so helpful and extremely responsive. I couldn't recommend this app enough, it can be designed to fit your need, and the free plan is also very well designed.

Store

33mm

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 17, 2021

I tried several preorder app and finally chose this. Very patient to help me solve the problem, even if later changed the theme. Nice working~

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 15, 2021

Great app! I love how simple it is and easy to use. The support team is awesome - there was a small bug, which they fixed as soon as I reported it. Well done guys!

Store

Kewlus

Using app

9 months

Total reviews

8

Average rating

4.4

1 / 5 Share

April 23, 2022

We cannot recommend this app at all. We have had it for almost a year soon and we have had so many problems and issues. The downpayment option rarely works and our customers ask us many times why they have to pay the full amount… Anither big problem is that our customers only can pre order one product at the time, which means that if a customer wants to pre order 5 different products the have to create 5 different orders with 5 separate shippings costs… Support could bot help hus with this and we stopped reportng the issues after the first six months. Now we have deleted this app and are handling our pre orders differently. Really dissapointed!

Using app

11 months

Total reviews

2

Average rating

3.0

5 / 5 Share

June 12, 2021

SUPER APP!! Within hours we earned back the monthly fee. Wouldn't know what to do without it. Every store needs this!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2021

i got some problem to show the countdown correctly, i think my custom theme has some issue , i wrote to the app team and they solved my problem in just a few hours ... the app is great and almost free for everybody . TOP ! thanks !

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2021

A must-have functionality for any store that wants to have more control over the ways they sell products. I am impressed with the granular controls that this app offers. MOST IMPORTANTLY, the app's support team was very accessible and helped me fix a few bugs right away.

Using app

About 1 year

Total reviews

11

Average rating

4.8