All reviews

Rating Breakdown

  • 5
    91% (1,489 ratings)
  • 4
    4% (70 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (13 ratings)
  • 1
    2% (33 ratings)

Reviews with Text

  • 94% (1,531)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 15, 2023

The perfect app for both Back-in-stock and Pre-orders. I had some problems with my installation and minor design tweaks in my emails. I got help immediately. This is for sure the best support I ever seen in a Shopify. Very helpful and very fast support. Big recommendation from me.

Store

memery

Using app

2 days

Total reviews

10

Average rating

4.6

5 / 5 Share

Sept. 8, 2023

A wonderful and powerful app with easy and straight-forward pre-order management functionality. Additionally, customer support is excellent. Always ready to step in and help.

Using app

About 17 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

Cool app and the support has been great!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

Great functionality and team debugged custom issues we were having with it because of plugin and theme conflicts

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

We were able to realize the UI/UX we wanted for pre-order products using this app. Additionally, the speed of support was incredibly fast, and the quality of the responses was excellent. They perfectly answered multiple questions in a short amount of time and provided support for implementation. This was by far the best support experience I've had in the past. It has become one of the reasons I want to continue using this app.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

Support Ticket was solved in under 2h, I am super happy, thanks!

Using app

About 22 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

Great customer service, response times on support, and overall product. Thoroughly recommend. Post-purchase support and bug solving excellent. Brilliant.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 1, 2023

Excellent support team! very helpful

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2023

Always quick to help and make any adjustments if needed. I Would recommend this app. Had a few small issues and they were on top of it and helped me get them fixed asap

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 29, 2023

Excellent app for taking pre-orders, customer service is quick and support requests are fast and easy.

Store

OZRC

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2023

Thank you, Sarah and others for the quick support. Nice app, support team is pretty good too. Thanks thanks

Store

PEGAI

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

Awesome app, you can edit and customize everything you need. When i had some problems - support answered fast and fixed everything.

Using app

About 17 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Great so far! Been working well for our preorders and their support team has fixed any issues I have quickly and efficiently. Would definitely recommend!

Store

giddy

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

I'm very satisfied with their great support. Their responses are always quick and super helpful. I installed this app on all of our websites.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2023

Great App for pre-orders and the ability to take partial payments! That's what I really use it for. And the support is top notch!!! I highly recommend.

Using app

6 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 13, 2023

If I could give the team 10 stars I could! Such a fantastic and powerful app that allows you to easily manage pre-orders. The app has improved and increased functionality heaps over time and is a really great price. They have pretty much everything you need. The support team are fantastic (thank you Sarah for helping with issues and helping me get the theme setup across multiple stores)! My only wish is that the app could support displaying metafield information on the front end to help simplify the population of an ETA message via variant metafield as merchants with large catalogues may not be able to use the manual tools provided to manage this effectively. But as the team are always updating the app, I'm hopeful this is something that can be added over time!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2023

Absolutely loving it! Ran into a little tech hiccup, so I filled out a request. Boom, problem solved within 24 hours.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

Very efficient and user friendly app, we highly recommend. Plus, the support is very reactive and solved an issue we had within an hour.

Using app

20 days

Total reviews

6

Average rating

5.0

5 / 5 Share

July 31, 2023

Really helpful customer service. Had an issue with the display of the product badges and they sorted it out quickly :)

Store

JAKI

Using app

4 days

Total reviews

9

Average rating

5.0

3 / 5 Share

July 31, 2023

Functionality is good, however found this little pricey. Otherwise this works well with us. Would recommend to offer this on a little lower price as for the smaller growing brands this can be very pricey.

Store

Chokhat

Using app

Over 1 year

Total reviews

2

Average rating

4.0