All reviews

Rating Breakdown

  • 5
    91% (1,489 ratings)
  • 4
    4% (70 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (13 ratings)
  • 1
    2% (33 ratings)

Reviews with Text

  • 94% (1,531)
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5 / 5 Share

July 25, 2023

Very useful tool for offering pre-sale items, particularly when awaiting new stock. Used the customer care when we had an issue and they resolved it quickly - thank you!

Store

HAYPIGS

Using app

Over 2 years

Total reviews

11

Average rating

5.0

5 / 5 Share

July 25, 2023

Does the job nicely and has a very useful translation feature that works for many languages. Haven't tested the Klaviyo flows yet. Just hope it works like the rest. Their support is helpful and reactive. Every questions/issues were solved within a few hours. Good job on that!

Using app

22 days

Total reviews

9

Average rating

5.0

5 / 5 Share

July 24, 2023

Overall the app works well and performs how it advertises. The support team is very responsive and was able to fix a theme issue in less than 48hr.

Store

DonaJo

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 24, 2023

Nach dem wir verschiedene Apps für Vorbestellungen (Pre-Order) getestet hatten und nicht zufrieden waren haben wir mit dieser App nun das für uns perfekte Produkt gefunden. Volle Integration in Shopify und umfangreiche Anpassungen der Styles auch in der kostenlosen Version. Leider hatten wir zwei Fehler in der App bei unserem Theme Dawn (doppelte Buttons und Ribbons waren nicht da) - dieses wurde aber nach einer E-Mail an den Support innerhalb von 12 Stunden behoben - besser geht es nicht. Daher die volle Punktzahl ohne Einschränkungen. Danke an den Support nochmal!!!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

July 21, 2023

The customer service support has been great all the time I've required help. The app also works exactly how i need it! I'm very happy with the functions and support

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 14, 2023

Product works as described. We had some issues but they have excellent customer service and resolved them quickly!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 13, 2023

Estamos testeando la app y se ve muy buena y potente, encontramos algunos errores en el tema de nuestra web, contactamos via email y los resolvieron en menos de 24 horas, quedó perfecto y adaptado a nuestra tienda. Seguiremos el testeo y evaluando.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 10, 2023

L'application fonctionne bien est le service client est très réactif lorsqu'on les contacte. Je recommande vivement !

Store

Delta

Using app

4 days

5 / 5 Share

Feb. 19, 2025

Très bonne réactivité du service client... Si toutes les apps avait ce même niveau le monde serait merveilleux ;-)

Using app

Almost 4 years

Total reviews

3

Average rating

3.0

5 / 5 Share

July 5, 2023

Je recommande l'application qui est très simple d'utilisation, les petits problèmes sont résolus très rapidement grâce à une équipe réactive et efficace. Merci .

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2024

Very useful for pre order! Rosie helps us a lot, response quickly and patiently!

Using app

About 2 years

Total reviews

7

Average rating

5.0

4 / 5 Share

June 29, 2023

Je n'ai jamais essayé d'autre application que PreOrder, je ne peux pas comparer à d'autres. Par contre, je me sers de cette application sur 3 boutiques, dont une qui génère +2M€ revenues, et elle correspond parfaitement aux besoins et fait le job. Je n'ai eu que très peu de points bloquants, et dans tous les cas le support est très, très réactif et très compétent. À l'utilisation, l'application n'est pas la plus "sexy" qui existe en ergonomie, mais propose des features sur les précommandes très intéressantes (sur la gestion des stocks notamment, partial payment), et des alertes de retour en stock qui marchent plutôt bien (il manque je trouve un tableau de bord pour avoir des statistiques + précises sur les emails envoyés : délivrés, ouverts, cliqués, etc). En quelques mots : l'application fait le job qu'on lui demande, le fait bien, et si besoin le support est avec vous immédiatement. Big up!

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

4 / 5 Share

June 20, 2023

5+ for Customer Service, Technical Service and resolution turnaround. I encountered a few bugs upon implementation and the team quickly responded and worked to resolve. Very thankful. 4 for the App itself. The end solutions of back-in-stock notifications and pre-order sales are highly beneficial and worth the effort of setup. Improvements could be done for a more efficient setup especially with stores with many variants such as a bulk edit upload.

Using app

9 months

Total reviews

8

Average rating

4.3

5 / 5 Share

June 16, 2023

C'est tout simplement le meilleur service support que j'ai pu rencontrer sur shopify, Ils sont à l'écoute et plutôt rapide, et leur application sont fonctionnelles et ont un joli design. Je recommande !

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 12, 2023

Great customer service! One of the best I've had in a long time. Great customer service, great response time. You can see they really care about their customers. I was VERY impressed! Special thank you to SARAH who really assisted me. 5 stars ★★★★★

Using app

6 days

Total reviews

7

Average rating

5.0

5 / 5 Share

June 8, 2023

the best support I had with this company, very fast and easy to explain. I would highly recommend them.

Using app

About 23 hours

Total reviews

5

Average rating

5.0

1 / 5 Share

June 5, 2023

It broke my store, with "add to cart" button not working anymore. After asking for support from the developer, they weren't able to solve the issue. Even worse, after uninstalling the app everything is still broken, with plenty of manual editing in my store code that I have no idea how to fix. This app is only a damage for business!

Using app

About 1 year

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 12, 2023

Support is prompt and helpful, although it varies from person to person!

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 30, 2023

Wonderful service as always! It's never an issue when I have to reach out for assistance. And I have only ever had to wait 24 hrs for them to fix any issue I have had! I have 2 apps by Globo and will be adding more! Keep up the great work!

Using app

9 days

Total reviews

21

Average rating

5.0

5 / 5 Share

May 25, 2023

Fast customer support and a good product. We have been using this for over a year and it works very well for our customers.

Using app

Almost 2 years

Total reviews

3

Average rating

3.7