All reviews

Rating Breakdown

  • 5
    92% (1,549 ratings)
  • 4
    4% (70 ratings)
  • 3
    1% (20 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (32 ratings)

Reviews with Text

  • 94% (1,581)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 16, 2024

Great app with a user-friendly interface. The support team is not only amiable but also efficient and quick to respond. Special thanks to Rosie from customer support for her exceptional assistance. Definitely the top choice for a preorder app.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

I just used it and everything seems fine so far

Using app

3 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

App works very well and has lots of useful features that we needed to hire a coder to do in the past. Rosie from the support team knocked out our 1 small issue within a few hours. Globo always goes above and beyond with the customer service.

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 1, 2024

Es una app muy fácil de usar y útil! El servicio de soporte es rápido y muy amable! Rosie nos atendió de maravilla y lo hacen todo muy fácil. Es una app que ayuda mucho al cliente en los temas de Preorder :)

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

The app is absolutely great. The support: As always, a super-fast and satisfactory solution to problems. Highly recommended.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 9, 2024

Very happy with the support and the app. My only issue is the integration with Klaviyo doesn't seem to import all the tags properly so have had a few people complain about about not getting updates re their pre-orders. But overall happy with the app and will continue to use it.

Using app

10 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Jan. 6, 2024

I have been using it for a while now! so easy with a lot of options and amazing support! Highly recommended

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2024

Superschneller Support. Dank der Backend-Chatfunktion sehr schnelle Antwort und zügige Lösung von Problemen. Ebenfalls via E-Mail sehr schnell zu erreichen. Kann ich nur weiterempfehlen.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Love it - they are very good at making sure everything works properly - I appreciate them

Using app

11 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 29, 2023

I needed the location of the display changed on my storefront and sent a request - it was changed within a few hours! So appreciate the fast response!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

This app is exactly what we were looking for. We can easily setup presales for items, has a nice countdown clock, and it switches automatically to a normal sale once the countdown ends. Support is also very friendly and responsive.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

Easy to install but when i got stuck on something the customer service team were quick to help and resolve!

Store

Hairfix

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

I've installed a number of apps and the support you get from this company is amazing. I have not even subscribed or paid anything and the support has been fantastic and the app works great.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2026

I am giving this App a 5 star because the support has been superb, responsive, and quick. We had an issue on set up where the buttons were not visible. They promptly fixed the problem. We also needed guidance on how to switch from Sold Out to PreSale and they were quick and responsive.

Using app

About 2 years

Total reviews

7

Average rating

4.9

5 / 5 Share

Dec. 15, 2023

Looking for new Shopify apps can sometimes feel like searching for a needle in a haystack, but we are happy to stumble on this app. Our primary need was an out-of-stock notification app, and this one fits the bill perfectly. It's incredibly straightforward to set up and use, offering a plethora of options for customization. The thoughtfulness behind its design ensures a smooth experience for both customers and merchants. Additionally, this app takes pre-orders to the next level by offering extra features to enhance your strategy. Their customer service is exceptional, providing quick responses and effective communication via the chat function. And whenever there are technical issues, the developers swiftly step in to resolve them within reasonable timeframes. Their quick and effective problem-solving convinced us to sign up for a year. They showed they've got our backs, making us feel confident in sticking around for the long haul.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

Great app to not lose sales and revenue. Great customer support with live chat, I had a minor issue and fixed it immediately

Using app

About 1 year

Total reviews

15

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

Good service and helpful.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

Perfect. Works, does everything well and so easy to use. Any issues have been resolved quickly via chat and support is lovely and friendly. Never got a bad thing to say about this app. I also love that if we know we are not going to use it we can switch to the free price tier then upgrade it when we need it. REALLY helpful our end as we wish Shopify apps allowed pausing of services so we don't have to uninstall and re-install seasonally etc. such a good app, really does work and does it all. We have used it for many years. it never fails on us! Thank you guys!

Using app

Over 1 year

Total reviews

7

Average rating

3.7

5 / 5 Share

Dec. 12, 2023

Great preorder and great assitance from the provider. A+

Using app

Over 2 years

Total reviews

2

Average rating

5.0