PreOrder Globo | Back in Stock

Dec. 28, 2022

Very helpful app, works nicely for managing preorders, the dev/support team are very helpful and respond quickly, the back in stock functionality works nicely too, well worth adding to your store

Dec. 27, 2022

I'm not quick to write poor reviews. I realize things can happen and have been patient. I was super hopeful when I first installed the app, but after 2 emails to support, with no response, I had to delete the app because it was it causing items on my site to appear as if they were out of stock, when they weren't. I deleted the "test" product in case that was the culprit, but that didn't solve my problem. I have 2 instances of specific SKUs where the app appears to recognize the stock level and act accordingly. But for most of my SKUs I found that it seemingly arbitrarily replaced "add to cart" with "backorder' (technically, I customized the wording of this button) and this includes items that are very clearly in stock. There doesn't appear to be a rule case that would affect basically all products, so nothing I can "fix." It's a problem, and with no reply from support, what am I supposed to do but uninstall?

Dec. 21, 2022

Everything right. My experience is super-good. The app is fantastic and your customer service is spectacular.

Dec. 15, 2022

A1 Customer service ! They are always there to help you with integration or translation. Love the app.

Oct. 3, 2023

Very good software, gives us the option to have preorder/backorder settings and still record sales (but change the cart button to make clear its a preorder), and we can also have Email Notify When In Stock button for sold out items not on preorder. Support has also been very responsive and helpful.

Dec. 15, 2022

easy to use app and customization & customer service team is the best. Sarah helped to meet our needs. best app thanks a lot

Dec. 13, 2022

A really easy to use app with great front end options and customisation but the best bit is the responsiveness from the customer service team. Sarah helped to fix a few issues I was having with a really quick turn around! Highly recommend.

Dec. 13, 2022

Sarah is a very helpful person! Thank you :) highly recommend just reach out to sarah for any questions

Dec. 9, 2022

So far so good. The minute I encountered an issue with the app the staff team at Globo were extremely helpful and attentive. Sarah got down to the issue quick and made sure she didn't stop helping me until the issue was resolved. Great service. Would recommend so far.

March 26, 2025

Sarah is extremely helpful and responsive. We use both Pre-order and back in stock feature, both working well. just if they can integrate with Klaviyo API and be able to let us send customize email flow. it will be even better

Dec. 5, 2022

The customer service is very helpful! They solved my problem very fast! :) I recommend for everyone!

Nov. 24, 2022

Very quick answer, very good service! It's a pleasure to be help so quickly. I recommend without problem ! Top

Nov. 22, 2022

I was amazed at how fast and polite the support was. When I inquired about changing some font colors, they responded immediately.We will continue to use this app.

Nov. 13, 2022

Love this app! For my store it has been important to sell while the product is out of stock. Also love their quick customer service. If there are issues they are quick to solve them.

Nov. 8, 2022

easy to use for back in stock notifications and to set up a pre-order. their team is also very responsive and helpful.

June 21, 2025

Best app for backinstock and preorder features !!! And very good assistance I recommand you this App

Nov. 3, 2022

Works well and meets our needs. Apps helps manage our preorder products. Customer service replies promptly and provide the help we need.

Nov. 2, 2022

Very helpful and responsive team with setup. App has worked very well for both pre-orders and back-in-stock notifications.

Nov. 2, 2022

Unfortunately I had to remove the app but I may revisit in the futre. Customer support was good also.

Oct. 24, 2022

I use this app for their PreOrder functions. It allows me to control launch dates, stock quantities, and communication (all on product or even SKU level). Customer support is stellar, also with some time sensitive issues they were able to implement fixes swiftly.