All reviews

Rating Breakdown

  • 5
    91% (1,489 ratings)
  • 4
    4% (70 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (13 ratings)
  • 1
    2% (33 ratings)

Reviews with Text

  • 94% (1,531)
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1 / 5 Share

Feb. 24, 2022

Absolute worst pre-order app I've ever used. Search filters don't work, product categories dont sync, can't skip ahead pages in the list. Completely non-functional!

Using app

Over 1 year

Total reviews

5

Average rating

1.8

5 / 5 Share

Feb. 24, 2022

What a great app! Very happy we downloaded it as it's helped immensely with our pre-orders and stock management. We had a small issue with the 'pre-order' badge not showing on our products, but a quick email back and forth with Sarah ensured that it was fixed in no time. Thank you!

Using app

5 months

Total reviews

6

Average rating

5.0

1 / 5 Share

March 2, 2022

Junk...DO NOT BUY THIS APP . We just installed the app. We set up just one product on Pre Order. Now every single ADD TO CART button does not work. Nobody can buy anything in our store. JUNK. They say they have 24/7 chat support....this is not true. You have to email. There is no chat service. Been up all night trying to sort this mess of an app out. UPDATE Feb 22 11.44pm - I finally got some half-wit by email. Waited two hours and instead of removing all code, they set up a new theme without my permission, don't even uninstall the app and ask me would I like to try again even though site still not functional. Liars. STAY AWAY FROM THIS APP!! Update 3/02/22 - this app leaves code everywhere. Our Checkout page stopped working completely and has been down for days. Huge loss of business. If you want to loose money and get bogged down in frustration this app is for you, otherwise stay away.Should not be allowed on the shopify app store.

Using app

About 6 hours

Total reviews

5

Average rating

3.4

2 / 5 Share

Feb. 20, 2022

While I loved this app for its pre-order functionality, unfortunately the 'back in stock' functionality wasn't working correctly as I discovered that the emails can only be delivered to gmail email addresses. After testing numerous emails to other email platforms, I confirmed with the app developers who confirmed that they only go to gmail addresses. I found this quite disappointing, especially as this hadn't been communicated or mentioned anywhere! Otherwise, the pre-order section was great for what we needed.

Using app

5 months

Total reviews

4

Average rating

4.3

5 / 5 Share

Feb. 14, 2022

Good efficiency. We really the simplicity. We can write the back in stock date which is a must for us.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 11, 2022

App molto intuitiva e facile da settare. Per un problema con il mio tema ho contattato l'assistenza e in qualche ora hanno risolto subito il problema.

Using app

About 20 hours

Total reviews

14

Average rating

5.0

5 / 5 Share

Feb. 8, 2022

What an amazing app! Has made setting up pre-orders so easy. The ability to start pre-order when INV reaches zero and set end dates or stop pre-order when reaching a specific negative stock level is a life saver in Shopify. Highly recommend!

Using app

3 months

Total reviews

5

Average rating

4.6

5 / 5 Share

Feb. 8, 2022

Excellent Customer Service and responsive to issues even during holidays! Highly recommended - product works so far and looks very professional!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 8, 2022

Super easy to use, clean info pop up, customer service is amazing had a small issue and they responded within hours to fix.

Using app

4 months

Total reviews

13

Average rating

4.9

5 / 5 Share

Feb. 26, 2025

Estupenda app y estupendo soporte!! en menos de 10 min tenía la incidencia solucionada, gracias en especial a Rosie por su amabilidad y rápida ayuda.

Using app

About 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

Customer support has been really helpful anytime we had an issue. Happy, our customers can now preorder our products when they're temporarily out of stock!

Store

VOLTLIN

Using app

9 days

Total reviews

33

Average rating

4.5

5 / 5 Share

Feb. 3, 2022

Very helpful customer service, they are super-fast. The app is quite customizable, it's super nice and customer care can help with CSS and UX.

Using app

About 2 months

Total reviews

6

Average rating

4.3

4 / 5 Share

Feb. 2, 2022

Really great app. Simple to use and free version is excellent. The only problem is that when you want automated emails on the paid version you can't choose the email address that it comes from. It has to be your main store email, which isn't always the email address you might want emails to be sent from. Other than this, I would give 5 stars.

Using app

5 months

Total reviews

8

Average rating

3.9

5 / 5 Share

Jan. 31, 2022

Does exactly what we need it to do, with none of the headaches. It allows us to pre-sell new products and start generating revenue right away. Love it would highly recommend it.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2022

Great! Simple to install and use. A must if you run out of stock often. Get your store on this. Good customer support too.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2022

Does exactly what we need it to. When we first added it there was an issue where the form was being injected twice. Customer support was extremely responsive and fixed our issue within 24h. Would definitely recommend!

Store

WHIM

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 26, 2022

The app has good functionality and support is great! I inquired support to help change the design of the preorder messaging, and they were speedy and helpful!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2022

Works well for what it is. Support is super helpful and has been able to help us with minor customization when required to integrate with the rest of our shopify ecosystem.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2022

Great app which allows us to pre-sell out of stock items meaning we don't miss out on sales whilst waiting for stock to arrive. Support team reply quickly and resolved our integration problem efficiently. Thank you.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2023

The support is very prompt and efficient. The App is easy to use as well. We are very content with the app and the support.

Using app

Over 2 years

Total reviews

3

Average rating

5.0