PreOrder Globo | Back in Stock

Estamos testeando la app y se ve muy buena y potente, encontramos algunos errores en el tema de nuestra web, contactamos via email y los resolvieron en menos de 24 horas, quedó perfecto y adaptado a nuestra tienda. Seguiremos el testeo y evaluando.

L'application fonctionne bien est le service client est très réactif lorsqu'on les contacte. Je recommande vivement !

Très bonne réactivité du service client... Si toutes les apps avait ce même niveau le monde serait merveilleux ;-)

Je recommande l'application qui est très simple d'utilisation, les petits problèmes sont résolus très rapidement grâce à une équipe réactive et efficace. Merci .

Very useful for pre order! Rosie helps us a lot, response quickly and patiently!

Je n'ai jamais essayé d'autre application que PreOrder, je ne peux pas comparer à d'autres. Par contre, je me sers de cette application sur 3 boutiques, dont une qui génère +2M€ revenues, et elle correspond parfaitement aux besoins et fait le job. Je n'ai eu que très peu de points bloquants, et dans tous les cas le support est très, très réactif et très compétent. À l'utilisation, l'application n'est pas la plus "sexy" qui existe en ergonomie, mais propose des features sur les précommandes très intéressantes (sur la gestion des stocks notamment, partial payment), et des alertes de retour en stock qui marchent plutôt bien (il manque je trouve un tableau de bord pour avoir des statistiques + précises sur les emails envoyés : délivrés, ouverts, cliqués, etc). En quelques mots : l'application fait le job qu'on lui demande, le fait bien, et si besoin le support est avec vous immédiatement. Big up!

5+ for Customer Service, Technical Service and resolution turnaround. I encountered a few bugs upon implementation and the team quickly responded and worked to resolve. Very thankful. 4 for the App itself. The end solutions of back-in-stock notifications and pre-order sales are highly beneficial and worth the effort of setup. Improvements could be done for a more efficient setup especially with stores with many variants such as a bulk edit upload.

Good customer support !

Great customer service! One of the best I've had in a long time. Great customer service, great response time. You can see they really care about their customers. I was VERY impressed! Special thank you to SARAH who really assisted me. 5 stars ★★★★★

the best support I had with this company, very fast and easy to explain. I would highly recommend them.

It broke my store, with "add to cart" button not working anymore. After asking for support from the developer, they weren't able to solve the issue. Even worse, after uninstalling the app everything is still broken, with plenty of manual editing in my store code that I have no idea how to fix. This app is only a damage for business!

Support is prompt and helpful, although it varies from person to person!

Fast customer support and a good product. We have been using this for over a year and it works very well for our customers.

Gute App mit viel Konfigurationsmöglichkeiten. Bei Problemen sehr schnelle Antwort und Problemlösung des Support-Teams . Top Support und schnelle Antwort. Können wir nur empfehlen.

Helen from the support team has done a great job of helping me set everything up. This is not the first time i have used the app and will not be the last.

Fantastic app and service! Highly recommend. The perfect way to inform customers of out of stock items

We've been using Globo for pre-orders for over a year and it has helped us manage orders really well. It is easy to install and use, whenever I have contacted customer support I have had prompt and friendly replies always resolving any issues. We will keep on using and really recommend!

Awesome customer service, app is easy to use and works very well! Coming Soon badge would be great to have.

Horrible. They made some updates to the app and broke the Shopify theme we were using. Now need to mark all products as "Out of stock" to find a new reliable and fix this issue. Don't download this app. I want my money back.

I wanted to take a moment to let you know how impressed I am with the customer service the Globo provides. We've been using the app. for at least 8 months or maybe longer now. Anytime we have needed support, you have been there for us right away. I sincerely appreciate how Sarah replies to emails typically within an hour, even on weekends! It's so great working with a company that genuinely cares about their product and customers, addressing any problems immediately without complaint. The response time is stellar and dedication to resolving issues is unmatched. We've reached out more frequently in recent weeks, due upgrading to shopify 2.0 with a new theme. Sarah and the team have remained attentive and helpful. The customer service provided is a 5 out of 5 in my book! We could not be happier with Globo. . If you;re reading this and wondering about the app, it's perfect for us. We have lots of items that are being shipped from the vendors and as it's heading over here to Hawaii we've been using the Preorer and it's working out perfect for us. If you want to ask us about the app feel free contact us, yes we're a company in Hawaii. A brick and mortar store since 1996. Check out out website, hawaiiansouthshore.com, if you need any confirmation on our experience with working with Globo contact us for sure. Mahalo and aloha! David