All reviews

Rating Breakdown

  • 5
    89% (1,225 ratings)
  • 4
    6% (79 ratings)
  • 3
    2% (26 ratings)
  • 2
    1% (16 ratings)
  • 1
    3% (36 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 20, 2024

Rosie was super helpful and helped me resolve my query in no time. Thanks so much

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

I have just now started using PreOrder Globo. I had some initial trouble setting it up so that the pre-order would function correctly and that the badges appeared on the collection page. Rosie was able to help out and fix it all in one short session. Great service and all fixed.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

This app works flawlessly! Rosie from Globo support team was of great help. I highly recommend this app.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

Usually have no issues had at all. Today there was an issue with the 'notify me' button, but Mike & team sorted this for me quickly & easily - thanks!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

The app works as intended. Also, Rosie was a great help with my concerns.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

Great app, and wonderfull support !

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

Very supportive regarding custom import of existing mail list. Suggest improving the template so users can DIY instead of relying on the team. But overall good experience migrating data

Using app

5 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 17, 2024

The customer service support is very good. It's a useful app that I use often, but the problem is that it sometimes behaves strangely, probably I think may be, there are bugs here and there. But,when I asked a question through the chat box, the response was prompt and prompt. That point is so good!

Using app

About 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 17, 2024

muy buena app

Using app

4 days

Total reviews

8

Average rating

4.8

2 / 5 Share

Sept. 14, 2024

I really wanted to rank this higher because on the surface it's a great tool. My problem is that some payment types don't trigger the stock count so if you set a pre-order volume, you have to watch it like a hawk and either manually update the values or disable pre-orders when you run out of stock. I spoke with customer service on this and they confirmed that some payment types aren't recognized by their app. I would have given this 5 stars if it weren't for this issue.

Using app

About 1 month

Total reviews

3

Average rating

4.0

5 / 5 Share

Sept. 13, 2024

Amazing customer service - even for customers not paying for the app. Super helpful and immediate support. App is seamless and gives you everything you need for pre-orders. Couldn't recommend this more.

Store

AXIS

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

The app was very easy to set up. We needed some additional display assistance with our pre-order button and they responded quickly and fixed the issue right away.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

Easy to use, super customizable, and support is absolutely exceptional. They're responsive, and quick to answer any questions and/or fix issues.

Store

Fluffie

Using app

25 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 11, 2024

We've been using this app for preorders, and it's been great so far. It does everything we need, with just enough options to customise the experience to suit our needs without feeling overwhelming. The chat feature is prompt, and the team is always friendly and helpful. Anytime we've had a question or needed assistance, they've been quick to respond and provide solutions. Overall, we're very satisfied with both the app and the customer service.

Using app

About 1 month

Total reviews

4

Average rating

4.8

4 / 5 Share

Sept. 11, 2024

Me ayudaron con lo que necesitaba aunque demoran un poco en contestar los mensajes.

Store

Micuir

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 11, 2024

Everything is working really good and the support is really helpful! Recommend this app.

Using app

21 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

Amazing service! Highly recommend!

Store

VIPPA

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

Preorder Globo is easy to navigate and understand. The interface is clean and integrates well with Shopify. The Support team is great and for that alone I would highly recommend this app.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

I use this app also in other of my stores and it's very useful for me. If any issue arises, the team is ready to help with quick solutions. I really recommend it for people who need to make clear to their customers about out of stock - Pre-order items

Using app

Over 1 year

Total reviews

3

Average rating

5.0