All reviews

Rating Breakdown

  • 5
    92% (1,540 ratings)
  • 4
    4% (70 ratings)
  • 3
    1% (20 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (32 ratings)

Reviews with Text

  • 94% (1,577)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 12, 2025

Helen was incredibly quick in resolving everything for us this afternoon!!! Love your work Helen

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

Very useful app! The staff helped a lot on resolving my issues.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

Very great customer service

Using app

38 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

Rosie from Globo fixed my issue extremely quickly and I am now up and running with my pre-orders. Great customer service. Thank you so much!

Store

Rienne

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Great support- jumped in and sorted my whole set up for me. Rosie was amazing

Using app

43 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

It’s a great app! Helen assisted me very well and helped me figure things out easily. The support is excellent and very helpful. Highly recommended.

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Great help

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Really great experience with this app! The support team is super helpful, especially Rosie. She was with me from the start, helping me test everything in our mock store and even guiding me through the entire setup in our main store. I appreciate how patient and thorough she was. PreOrder Globo itself has so many useful options and makes things much easier for us. Overall, very happy with it. Thumbs up!

Using app

4 months

Total reviews

5

Average rating

2.8

5 / 5 Share

Dec. 8, 2025

Using app

31 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Echt een super goede pre-order & coming soon app. Hij doet alles wat ie moet doen en goed.

Store

Funiki

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

ヘレンさんがサポートしてくれました。コード調整とそれの明示までしてくれて助かりました。

Store

Comikey

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 7, 2025

We have been using this app for years and it worked perfectly well. They have recently done an update and it has completely failed us on multiple fronts at our busiest time of year. Overselling pre-order, disappearing notify button (loss of waitlist), changed settings that have impacted display and functionality, and a very confusing and unclear back-end.

Using app

Over 2 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 7, 2025

This is the best pre-order app that we have ever used. It has all of the options that we need and works perfectly. We had some questions and a custom request and Rosie was able to do it in minutes. Highly recommend! Support is attentive and fast.

Store

Kotomi

Using app

5 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

Very fast action!Thank you Globo team!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

I had a problem with my preorder button when i was using the filters. I contacted Globo and i got a super fast response! This morning i got an email from Helen saying the problem was solved and if i could double check it. Everything works perfectly fine now! Globo is a very easy app to use for stores like me that offer allot of preorders and i highly recommend it! The free option is also a great way to start as a small business owner! Thank you so much for providing us with this app.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

We had installed the PreOrder App and ran into some challenges with implementation, then the plugin offered a chat support option. I never expect much from support, but this was different! Helen was a legend and helped me to fix the issue and get going with my PreOrders super fast! An experience like that set a very good start and knowing that there are some amazing people on the other end willing to help! Thanks Helen and thanks Globo for this amzing experience!

Store

BOLD

Using app

2 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

特定の日付からの予約注文を指定し、予約日までのカウントダウンを設定していたのですがその表示ができずチャットサポートを利用しました。 アプリに詳しくなくても翻訳の日本語対応が可能なチャットがあり、担当のヘレンさんにスムーズにご対応いただき大変助かりました。 ありがとうございました。

Using app

About 3 years

Total reviews

4

Average rating

4.5

5 / 5 Share

Dec. 4, 2025

excellent!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

We have been using this app for a long time. And we love it! Their support team is also always very fast and helpful. Would 100% recommend!

Using app

About 4 years

Total reviews

14

Average rating

5.0