All reviews

Rating Breakdown

  • 5
    91% (1,491 ratings)
  • 4
    4% (70 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (13 ratings)
  • 1
    2% (33 ratings)

Reviews with Text

  • 94% (1,533)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 29, 2021

Phenomenal app, does exactly what it says. Pre-order is easy to setup and get rolling, has been phenomenal in allowing our customers to access incoming product and retaining sales even though items are out of stock. I had a weird issue and I was able to email support, they developed out the bug in less than a day! Outstanding service, couldn't be happier.

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 28, 2021

Globo Pre-order APP is the decent APP we've ever had. Very attractive processing and prompt reaction.

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 26, 2021

This app has really helped me when I was out of stock. was able to inform customers that items will be a while away and its clear to them the item is in pre order. Good pre set functions, I recommend!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

She has helped me to apply the pre-order feature to the bundles! She was awesome.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2021

Excellent support. Dev team worked on my site to fix some issues very quickly. Highly Recommended...

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2021

Excellent support and response times. Dev team worked on my site to fix many issues with my theme without any delay. Very pleased I found this app. I usually don't use paid apps but I am happy to subscribe to this one.

Using app

7 days

Total reviews

6

Average rating

3.7

5 / 5 Share

July 17, 2021

They were willing to right a wrong, and customer service is attentive. Thanks for the help, the app should be useful

Using app

9 days

Total reviews

25

Average rating

3.9

5 / 5 Share

July 10, 2021

I have been using this app for a few months and their customer support is top tier, always response fast and help resolve any issues.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 8, 2021

Great support from the team to make small tweaks to suit your needs. I've only had it a few days and its already making sales

Using app

4 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 7, 2021

Highly recommend to use this app, mainly the support team is amazing they will solve all your issues and fix it for you, the response is on time. the app is very easy to use and user friendly.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2021

This app is really cool. It saves us much time when developing the store. When we got an issue with the app, their support team quickly helped us to resolve the problem. Great.

Store

PDverse

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

The first time using this app I had a bit of an issue with it, they emailed me within a day or 2 and got it fixed which was really awesome! It has worked perfect since then 99% of the time with small hiccups, its the only app that EASILY lets customers do partial payments. A lot of it is automated as well. Most of our customers end up paying off their balance before we remind them, because I beleive the app sends them an email after a certain amount of time. I just wish it will allow my customers to add multiple partial pre-order items to cart before sending it straight to the payment option. The one issue I have is that my products sometimes taken themselves off pre-order, even though I haven't changed the settings. Unsure if its my POS interacting with it and causing this issue, being a TCG store our POS is specifically tailored to our needs, which may be different to what Globo are used to. (UPDATE: After changing POS systems this only happens when the pre-order date has been reached) Only issue we have now is that when the pre-order date has been reached it doesn't just change the "pre-order" button to "add to cart" it appears as "unavailable" and unable to interact with it. I understand it's to stop over selling, but once I have added stock that are in the positives I would like it to auto change to "add to cart". Sometimes I am too busy to manually change everything and do not want to miss out on a sale, because a customer thinks it's sold out. (Any info regarding how I can fix this would be appreciated) These issues aren't too bad when you're a small business, but we plan to grow and hope this becomes a non issue in the future. Even with these issues, this is by far the best for the value. So many extra features that you weren't expecting are added. Like the new subscribe to an out of stock item is great! We have made quite a few extra sales because of this. I am now updating this to 5 stars as the POS issue is non existent anymore and the price reduction of 33% life time off.

Using app

About 1 year

Total reviews

2

Average rating

5.0

4 / 5 Share

June 26, 2021

Although the app works flawlesly, I need to delete it. Can you tell me how do I completely remove all traces of app from the "edit code", do you have an uninstall guide?

Using app

30 days

Total reviews

3

Average rating

4.7

Developer Reply

Hello, We understand your concern. Could you please refer to this guide to completely remove the leftover code https://globosoftware.net/kb/theme-installation/#ch_2? If you cannot figure it out, no worries, let us help you. Please approve my collaborator request so we can help you quickly. Also, for urgent needs, you could reach out to us via [email protected] so that our support team could support you in the best way possible. Hope to hear from you soon. Best Regards, Globo team

5 / 5 Share

June 25, 2021

funciona perfecto. Además su respuesta ante solicitudes fue sumamente rápida. se implementó bien en la página y comenzó a generar ventas desde el comienzo

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 22, 2021

Globo pre-order App works great. it's made me change how i launch products now i will use in the future for sure.

Store

YDWTL

Using app

5 days

Total reviews

11

Average rating

4.6

5 / 5 Share

June 21, 2021

Super helpful. Needed help due to theme compatibility issues and was fixed within 24 hours. Thanks!

Using app

About 19 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 20, 2021

The staff eplied fast and helped us solved the problems perfectly and patiently. Very convinient app.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2021

This is a great tool! It made our pre-sale very convenient. I love this tool because it helped me save a ton of money on inventory. I didn't have to worry about overstocking.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2021

Brilliant app to easily showcase pre-order items - Sarah had been so helpful and extremely responsive. I couldn't recommend this app enough, it can be designed to fit your need, and the free plan is also very well designed.

Store

33mm

Using app

4 days

Total reviews

6

Average rating

5.0

5 / 5 Share

June 17, 2021

I tried several preorder app and finally chose this. Very patient to help me solve the problem, even if later changed the theme. Nice working~

Using app

19 days

Total reviews

2

Average rating

5.0