Amai PreOrder Manager + Notify
Pre-Order Manager App - FREE 14-Day Trial
Rating
4.5
feedback
1,060
chart
#2,418
All reviews
Rating Breakdown
Review RSS Feed
Sept. 6, 2024
I've been using Amai PreOrder Manager + Notify in my shop for three years, and I love it! Having a reliable way to take and manage pre-orders has saved me countless hours of administrative work, a provides a simple, seamless experience for my customers. The few times I've had an issue with a feature, the customer service and product development team have responded quickly and resolved the issue within a day. I could not be happier with this product and service - they've earned a loyal customer!
July 15, 2024
More items were sold out than what I had originally configured in the settings. Essentially, the system continued to allow sales of out-of-stock items indefinitely, despite my specific allocation of quantities for each product intended for pre-orders. Consequently, I'm dealing with numerous upset customers who are unable to receive the products they ordered.
July 15, 2024
I'm having trouble with the pre-order button. Every time I selected it says stop selling item. I'll refresh it and for 3 second it works and goes back to stop selling item. Please fix this problem.
Thank you for your review. We had sent you an email few hours ago to understand your issue. Kindly reply our email or contact the support via the chat widget so we can investigate further.
Aug. 8, 2024
Having lots of issues! We have items on preorder and it won't state that, doesn't add the tag or tell customer Now we are left having to send a lot of refunds and having unhappy customers... still waiting for an update from them UPDATE : preorder still having so many issues after they "fixed it" half the time it works, and then it doesn't every unreliable app.
Hi, we had sent several emails after resolving your issue but we had yet to receive a reply. Kindly get back to us should the issue remain unresolved.
May 30, 2024
Would definitely recommend this app, it was perfect for what we wanted to do with our pre-ordered products. They also have great customer service, worked out an issue we had with billing the same day.
May 29, 2024
They have a very nice service team and quick to respond. I really liked this
May 15, 2024
This product has the best customer support I've ever seen and that's what stands out. It also has all the functionality I need but is still simple to understand and use. Definitely a 5 star product.
April 24, 2024
April 18, 2024
We've been very happy with PreOrder Manager for quite some time but I'm writing the review to thank Rash and the team for going above and beyond to help find a solution to something that wasn't working properly on the site. A+ customer service and great to be in touch with a real person instead of an auto-bot!!!! Very satisfied customer. Thank you!
April 9, 2024
Such an amazing app. Has so many settings that just work. I'm surprised Shopify doesn't have anything built in for Pre-Orders, but this app has helped our customers understand the item they ordered was a pre-order. Their customer service is top-notch too. They've fixed any problems quickly.
April 1, 2024
Great, Aoo. It's just what we were looking for with customer verification of pre-order status. Hopefully, it will reduce the amount of email. On-boarding support was great!
March 14, 2024
This app works magically to incorporate with our preorder items that are scheduled for 2024 Autumn Season. We wanted something that we can broadcast or advertise but without needing to worry about manually fulfill or letting the customer know that this item is for pre-order only. So lucky we found Amai, the support group is even more responsive and professional. Fixed our display issues in no time! Definitely great app and would recommend to any friend I know! www.x-dream.com.au
March 5, 2024
I've been using Amai Preorder Manager for 4 years now and the app is improving year after year rolling out new features. You can set customs settings at sku level, pre-order info are display at the cart, checkout and in the order confermation email. The support is great. Quick at replying and fixing any issue. It's worthy the fee! No doubt.
Jan. 19, 2024
Great customer service! They will resolve any issue you have. Highly recommend!