Amai PreOrder Manager + Notify
Pre-Order Manager App - FREE
Rating
4.4
feedback
546
chart
#3,416
All reviews
Review RSS Feed
Sept. 26, 2025
This app has been a huge help for managing preorders in our Shopify store. It is easy to use and integrates smoothly with our setup. What impressed us most is the outstanding support team. We recently had an urgent issue and they responded immediately, guided us clearly, and solved the problem extremely fast and professionally.
July 3, 2025
Issues not resolved but when we create a ticket they create more issues on the frontend in live website
Hi RC Mumbai, please contact support and we'll work to fully resolve this for you. Sometimes themes interactive negatievly with our preorder button and it is out of our control, but we will always provide free dev support to fix this and get it working correctly. I apologise if it created a frontend issue. Thank you.
June 10, 2025
Amazing customer service - available, understanding, and great at problem solving. Product works great.
May 19, 2025
PreOrder Manager is a fantastic app, which covered all our needs for the pre-launch of several important products. The app worked perfectly and the customer service with Amai was excellent. When I had a technical query, their support couldn't have been better – their response time was super fast and they are clear about everything, and took care of the issue immediately. Highly recommend the product, and the team are brilliant.
May 5, 2025
Hi Mezcal, if you have had issues with installation then please reach out to customer service and we'll assist you. Thank you
Feb. 24, 2025
Very easy to set up. I had some problems with my Theme and the functions, but I simply just contacted the staff through the chat. They fixed all the problems without hesitation.
Nov. 14, 2024
Sehr sehr guter Support. War super hilfreich und schnell bei der Sache. Problem konnte direkt gelöst werden.
Sept. 14, 2024
Soo many issue, need to talk with the developer all the time. Every time they fix on problem they create a new problem. I have been waiting 2 weeks on help with setting up "Coming soon" and notification sign-up with new orders. I am still a user but strongly considering finding a new app.
Thank you for your feedback. We apologize that the issue took longer to resolve as this is pertaining to a customize theme therefore the standard app-blocks does not work. With your feedback, we had made enhancements to the app so that the app-blocks can work better with customized themes. Therefore we would like to thank you for that.
Sept. 13, 2024
Our pre-order button stopped working and after reaching out to Amai's support team it was fixed within the day. I greatly appreciate the turnaround time as we don't plan out pre-orders and it is usually something we need live within a few days.
Sept. 6, 2024
I've been using Amai PreOrder Manager + Notify in my shop for three years, and I love it! Having a reliable way to take and manage pre-orders has saved me countless hours of administrative work, a provides a simple, seamless experience for my customers. The few times I've had an issue with a feature, the customer service and product development team have responded quickly and resolved the issue within a day. I could not be happier with this product and service - they've earned a loyal customer!
July 15, 2024
More items were sold out than what I had originally configured in the settings. Essentially, the system continued to allow sales of out-of-stock items indefinitely, despite my specific allocation of quantities for each product intended for pre-orders. Consequently, I'm dealing with numerous upset customers who are unable to receive the products they ordered.
Hi Venderbys Australia, please contact customer support if you are having configiration issues. During this period we recorded no issues with the app and no issues reported via other merchants. Thank you
July 15, 2024
I'm having trouble with the pre-order button. Every time I selected it says stop selling item. I'll refresh it and for 3 second it works and goes back to stop selling item. Please fix this problem.
Thank you for your review. We had sent you an email few hours ago to understand your issue. Kindly reply our email or contact the support via the chat widget so we can investigate further.
Aug. 8, 2024
Having lots of issues! We have items on preorder and it won't state that, doesn't add the tag or tell customer Now we are left having to send a lot of refunds and having unhappy customers... still waiting for an update from them UPDATE : preorder still having so many issues after they "fixed it" half the time it works, and then it doesn't every unreliable app.
Hi, we had sent several emails after resolving your issue but we had yet to receive a reply. Kindly get back to us should the issue remain unresolved.
May 29, 2024
They have a very nice service team and quick to respond. I really liked this