All reviews

Rating Breakdown

  • 5
    82% (876 ratings)
  • 4
    7% (71 ratings)
  • 3
    1% (15 ratings)
  • 2
    3% (27 ratings)
  • 1
    7% (73 ratings)
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4 / 5 Share

June 25, 2024

Fixed up my issues. Hopefully they wont happen again.

Using app

4 months

Total reviews

8

Average rating

1.0

4 / 5 Share

Sept. 6, 2023

Super, facile d'utilisation

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

May 24, 2023

90% positive experience with this app! Definitely the best on the app store. Bugs sometimes, but usually a simple fix.

Using app

Over 5 years

Total reviews

6

Average rating

4.8

4 / 5 Share

April 13, 2023

The support team were very helpful in working through the finer details. Much can be implemented yourself, but they're there when you need – and fast. Nice.

Using app

9 months

Total reviews

2

Average rating

4.5

4 / 5 Share

July 14, 2022

I really like the setup of this app. However I'm still in the free trial and using it on a live drop and the pre-order doesn't actually show on our sold out sizes even though it's activated. I trialed it yesterday to make sure it worked.. and it did work, but it took 5-10 minutes to change from "add to cart" to "preorder" after a size sold out. Is this normal?

Using app

8 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for the feedback. We will call you today to find out more about your issue. Update 20/7: Hi, we tried to call you but to no avail. We had also sent our Google Meets appointment. We had also sent multiple emails to info@dotb*****ds.ccom.

4 / 5 Share

Jan. 24, 2022

Works well and as intended. Fast simple and easy to use. Leaving a star off as it would be great if it could sync with my incoming orders and automatically create pre-orders for those.

Using app

4 minutes

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 2, 2021

The app is working very well and new feature get added regularly Support is also very prompt and remain polite when you a clearly are the issue (aka user error) and not the app ;)

Using app

Over 1 year

Total reviews

4

Average rating

3.5

4 / 5 Share

Oct. 2, 2021

This app was really easy to integrate and get some much needed pre-orders. I like the backend ease of use and customization of the buttons. I do wish there was a bit more customization in the 'notify me' pop up but I hear that is coming. All in all no problems, very fast customer service and great app.

Using app

4 months

Total reviews

2

Average rating

4.0

Developer Reply

Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.

4 / 5 Share

April 3, 2021

so far so good hope this works for me . preorder is the name of the game..................................

Using app

About 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for the kind words as well as choosing us!

4 / 5 Share

Nov. 1, 2020

I haven't tried it properly, but I had some issues with seeting up the button. And the support just did what great support does, and solved it! I'll come bck and give a better review after I've used it some more.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for the encouraging words. It is our pleasure to assist you with your inquiry.

4 / 5 Share

Oct. 13, 2020

Easy way to offer pre-order capability. One word of warning: if you are using the free plan, be VERY careful about which product you select, because once you do, you can't de-select it and choose another without upgrading to a paid plan. Would give it 5 stars otherwise.

Using app

8 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your kind feedback. We are currently reviewing our free tier pricing scheme. We will notify you again once we had review is complete.

4 / 5 Share

Oct. 6, 2020

On the upside - great and helpful support. On the downside - annoying popups that cannot be removed and conflicts with some other apps (which support promptly helped me resolve)

Using app

3 months

Total reviews

3

Average rating

3.3

Developer Reply

Thank you for the good review. Noted on your feedback in regards to the pop-ups. We will review it with our dev team on this.

4 / 5 Share

May 27, 2020

There are some improvements to be made to make this app ready to use, but the team is quite reactive and willing to improve small defect.

Store

Kulture

Using app

About 1 hour

Total reviews

4

Average rating

3.8

Developer Reply

Thanks for your feedback. We tried to contact you via email and over the phone in order to discuss the situation but didn't receive any response yet. Please drop us a line at your convenience. Hope to hear form you soon!

4 / 5 Share

May 21, 2020

I like this app because it's easy to use. Hate that it's $25 a month but that's the price of doing business. This is the third pre-order I've downloaded and again, I've found it to be the easiest to use so far.

Using app

5 months

Total reviews

2

Average rating

4.0

Developer Reply

Thanks for choosing us! Hope you'll keep enjoying it :)

4 / 5 Share

May 24, 2020

**Update #3 (4 Days Later)** I'm updating my star rating because the team from SpurIT has been extremely helpful in resolving my issues. They have supplied me with a full refund for the erroneous charge and have given me lifetime access to the app to remedy my issues. Thank you guys for your help! :D **Update #2 (1 Day Later)** I have worked with the Lead Support Manager to resolve my issue. He was also gracious enough to issue me a refund for the $24.95 charge. I greatly appreciate how quickly these guys reached out to me and how professionally they've helped to resolve my unfavorable experience. As soon as everything is back up and running, my refund is processed, and I'm able to go in and try the app, I'll be reviewing my star rating! **Update #1 (1 Day Later)** I've been contacted by a customer support rep telling me I had 3 products activated. This might have been from a previous install a few years ago because apparently, you have to remove code from your theme page (which I only discovered this time). This install I only had ONE active product and was still charged. I have also been contacted (and responded to) the Lead Support Manager from the development company who offered to personally rectify the situation, which I greatly appreciated. I'll update here when and if I hear back. **Original Review** I downloaded the app and was pleased that with the FREE plan I would be able to utilize one product for pre-order. But I was disappointed and quite honestly offended to find that I'd been charged for the Unlimited New plan even though I only had ONE product active for Pre-Order. I don't like dishonest apps and am deleting this app immediately solely for this reason.

Using app

About 1 year

Total reviews

1

Average rating

4.0

Developer Reply

You are more than welcome! It's our pleasure to keep clients satisfied :)

4 / 5 Share

April 22, 2021

Overall still satisfied with the team in assisting to resolve my issue. I've been on this App for years. Keep it up guys!

Using app

Over 4 years

Total reviews

3

Average rating

4.7

4 / 5 Share

May 11, 2020

It was hard to fit to my theme though, they worked hard to make it. Functions are good and easy to use.

Using app

6 months

Total reviews

3

Average rating

4.3

Developer Reply

Thanks! We are always happy to help so don't hesitate to reach out!

4 / 5 Share

April 30, 2020

The app is good, but it would be really helpful to be able to download a csv of your pre-orders, and to be able to sort the orders better on the analytics page. The app is simple and does a good job. The customer service is really helpful and the app saves us a lot of time. We've had plenty of pre-orders and it seems really clear to the customer that they're pre-ordering.

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your feedback! Suggestions like yours make us become even better :)

4 / 5 Share

April 7, 2020

Amazing app, which saved me from a lot of trouble, easy to use and amazing support! Currently i am using the free plan. You get to use the module on 1 product, that includes all the variants. Truly amazing

Using app

About 3 hours

Total reviews

2

Average rating

4.5

Developer Reply

Thank you! It's a pleasure to know that client is satisfied :) Let us know if you face any difficulties!

4 / 5 Share

March 6, 2020

Great app! appreciate the quick customer service and follow through! The app works well and was fairly easy to install - it seems a bit expensive but I am glad it has a lot of flexibility.

Using app

About 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your feedback. Please know that it's really important for us to keep our clients satisfied, so please drop us a line at your convenience at [email protected] in order to discuss the situation. Hope to hear from you soon!