All reviews

Rating Breakdown

  • 5
    82% (878 ratings)
  • 4
    7% (71 ratings)
  • 3
    1% (15 ratings)
  • 2
    3% (27 ratings)
  • 1
    7% (73 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Nov. 29, 2019

This app caused our shop loading time over 1 minute sometimes was even breaking the website. Even Shopify support couldn't locate the issue...

Using app

2 months

Total reviews

6

Average rating

4.3

Developer Reply

We're sorry to hear that you've faced difficulties using our app and would like to find a solution, Please respond to our e-mail or contact us via live chat, so we could assist you asap. Looking forward to your reply!

5 / 5 Share

Nov. 29, 2019

Great app for pre-orders. Especially since they have upgraded the interface and it way easier to use than before. On top of that the customer support are ALWAYS on hand and ready to help. Highly recommend. I have sold a lot through this app with preorders and plan on using it further.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We are most grateful that you took time out of your busy schedule to leave us a review. Please feel free to get back to us if you need any assistance. We are here to help you any time.

5 / 5 Share

Nov. 28, 2019

I used two pre-order apps before this one and always had a bug somehow, this one is more expensive but works perfectly and support is really responsive !

Store

Zizanie

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! Feel free to contact us if you'll face any difficulties

5 / 5 Share

Nov. 28, 2019

The app is awesome that help me generate plenty of sales. Had an issue with the app but their customer service is first class. Got it solved within the day.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review! Feel free to contact us if you need any assistance

5 / 5 Share

April 21, 2023

Excellent app. It's generated over 100k in pre-orders in since we began using it and helped manage expectations in terms of delivery times with ease. Its been great so far and we have only just started. The support from the team has been exceptional, no task to big.

Store

AUTOID

Using app

Over 3 years

Total reviews

8

Average rating

4.4

Developer Reply

We are most grateful that you took time out of your busy schedule to leave us a review. Please feel free to get back to us if you need any assistance. We are here to help you any time.

5 / 5 Share

Nov. 26, 2019

I was having a little issue accessing the app from the backend. I emailed the support and was surprised by the super quick response from the CS team. Artyom from SpurIT was super helpful. Great support from the team! Kudos!

Store

TOYTAG

Using app

About 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Many thanks for the review! Don't hesitate to contact us if you need any help

5 / 5 Share

Nov. 26, 2019

I was setting up an item in my store that I needed to be available for pre-order, couldn't figure out why the Pre-Order button wouldn't appear. CS popped up and inquired if everything was working properly and helped me quickly resolve the issue. Thank you!!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review! We are glad to hear that the app works properly for you Feel free to contact us if you need any assistance

5 / 5 Share

Nov. 22, 2019

Great app that does exactly what it's supposed to. The interface is super sleek and straightforward to use, and offers lots of customisation. The support team have also been great when needed. Would definitely recommend the app!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We are most grateful that you took time out of your busy schedule to leave us a review. Please feel free to get back to us if you need any assistance. We are here to help you any time.

5 / 5 Share

Nov. 21, 2019

Very good app and very good support. Had some problems due to VPN and the team was very supportive and patient. Thank you for all the help!

Store

Oxylus

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Many thanks for the review. Feel free to contact us if you need any assistance

5 / 5 Share

Nov. 20, 2019

Great app! Great customer service! I had some minor issues, but they addressed them right away. It looks good now!

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Many thanks for the review! Let us know if you need any help, we're always glad to assist you

2 / 5 Share

Nov. 14, 2019

There is no option to downgrade back to the free plan when you no longer need what the paid plan offers. You basically have to follow all the steps for properly deleting the app, then delete the app - just to cancel your paid subscription. Then I guess you can reinstall after? - I dunno, their support team after 3 messages still wouldn't just tell me how to do and I don't want to risk re-installing and then getting charged again since I don't actually know how it works and they won't tell me (and this info is not in their knowledge base either) ---- so that's another reason for the lower rating (support responses). They just give you vague answers instead of just telling you how, wasting your time.

Store

BLACKX

Using app

About 1 month

Total reviews

1

Average rating

2.0

Developer Reply

Thanks for your feedback. Please note that we don't charge customers straightly, they are charged by Shopify, also there're no apps that allows to switch between free and paid plans, as all the paid apps have charging cycle. But we would like to find a solution for the situation, please respond to our email or contact us via live chat, so we could change your opinion about our product

5 / 5 Share

Nov. 13, 2019

These guys are great! I reached out because the pre-order button wasn't working in my "related products" section. Instead of asking me to pay for custom development, they added a new capability to the entire app so everyone can use that feature now. So awesome!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! Feel free to contact us if you'll face any difficulties

5 / 5 Share

Nov. 10, 2019

I believe it's the best preorder app ever developed. Thank you guys, it's just perfect. So glad I found it.

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

We are most grateful that you took time out of your busy schedule to leave us a review. Please feel free to get back to us if you need any assistance. We are here to help you any time.

5 / 5 Share

Nov. 8, 2019

I Think the free plan must to can be used on more product to test very well and chose to buy it because there are many things to test

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review. Our app works great on all products, that's why it has only 1 free product :) And we're always glad to help you if you need any assistance with configuration or other questions

5 / 5 Share

Nov. 7, 2019

Very handy app for doing pre-orders without having to modify any code. Worked well for me for the few weeks I needed it.

Using app

10 days

Total reviews

11

Average rating

4.7

Developer Reply

Many thanks for the review! Don't hesitate to contact us if you need any help

5 / 5 Share

Nov. 5, 2019

Awesome app for pre order model for pre launching a store . Excellent customer service ⭐⭐⭐⭐⭐

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for kind words! Feel free to contact us if you need any help

5 / 5 Share

Oct. 26, 2019

Amazing service, Artem (Support Manager) was super helpful and quick to help with me with my query!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review! We're glad to hear that our team was able to provide you with the amazing service, we're proud of it. Please let us know if you have any other questions!

5 / 5 Share

Oct. 30, 2019

Great product. Great customer service. No complain at all. This is the best pre order manager across the shopify app store.

Store

Kase

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

We are most grateful that you took time out of your busy schedule to leave us a review. Please feel free to get back to us if you need any assistance. We are here to help you any time.

5 / 5 Share

Oct. 10, 2019

I have been just exploring this app and its perfect. It is one of the most well designed app. The documentation is up to the mark. Recommend 100%.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review, it's highly appreciated! Please feel free to contact us if you need any help.

5 / 5 Share

Oct. 7, 2019

I've checked many pre-order apps. And this one is definitely the most professional and usable app. The app is quite expensive but worth it.

Using app

About 10 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback, it's highly appreciated! Please feel free to contact us if you face any difficulties.