All reviews

Rating Breakdown

  • 5
    82% (875 ratings)
  • 4
    7% (71 ratings)
  • 3
    1% (15 ratings)
  • 2
    3% (27 ratings)
  • 1
    7% (73 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

April 6, 2020

- to expensive - devs would like to force you today hourly rates - many conflicts with other apps - overall: crap Best, stilform.com Team

Using app

3 months

Total reviews

7

Average rating

4.4

Developer Reply

Thanks! We are happy to be useful :) Feel free to reach out to us in case of any difficulties!

5 / 5 Share

Jan. 22, 2020

We've been using this for over a year with great success! We had one issue and their support team resolved it quickly. We've very pleased with the back order and pre-order function!

Using app

Over 6 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you, your feedback is highly appreciated :)

5 / 5 Share

Jan. 22, 2020

I love this app! The team provides fantastic support. They have gone above & beyond to support our site and always respond to me in a timely manner.

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! It's a pleasure to keep our clients satisfied :)

5 / 5 Share

Jan. 21, 2020

This app has greatly helped automate our pre-order process. We use it mainly to adjust our PDP CTAs as well as tag Shopify orders so it will trigger an OOS email flow. Their team has been super helpful as well - emails are responded to quickly and they're able to accommodate customizations. Would recommend!

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your feedback! We are always glad to help so don't hesitate to contact us in case of any issues!

5 / 5 Share

Jan. 21, 2020

Love this app! Superb support. Responded in a timely manner and they were able to customize the app to fit perfectly within my theme. Would definitely recommend.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for such kind words :)

1 / 5 Share

Jan. 15, 2020

Made my Add To Cart button dissapear and load after 5 seconds. The effect stayed even after uninstalling and had to be removed by editing the code.

Using app

3 minutes

Total reviews

5

Average rating

2.6

Developer Reply

Thank you for your feedback, it's really important for us. We tried to contact you but didn't receive a response yet, please drop us a line at [email protected] at your convenience so that we could discuss the situation.

5 / 5 Share

Jan. 14, 2020

What a useful app! It allows you to sell pre-order items, without getting your customers confused. Customer service is just amazing, always available and super helpful. Helped me install the widget, as well do some adjustments to match the new button to my theme. Thank you!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 10, 2020

Great support (everbody of them), quick response, very good app, easy to work with, - nothing more to tell :-)

Using app

About 1 year

Total reviews

4

Average rating

5.0

4 / 5 Share

Dec. 29, 2019

Would be better if there was a verification and notification before upgrading from free to paid when setting up the app. Good thing the support team was very responsive and helpful to correct my issue.

Using app

24 days

Total reviews

2

Average rating

4.5

Developer Reply

Many thanks for the review! Don't hesitate to contact us if you need any help

5 / 5 Share

Dec. 29, 2019

Amazing easy app for pre orders. It was convenient and I highly recommend it. They’re customer service is amazing they help right away and efficient.

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

We are most grateful that you took time out of your busy schedule to leave us a review. Please feel free to get back to us if you need any assistance. We are here to help you any time.

5 / 5 Share

Dec. 20, 2019

Best customer service ever. They helped make the button work and look nice on my site. and it works!!!

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Many thanks for the review! Don't hesitate to contact us if you need any help

5 / 5 Share

Dec. 15, 2019

Read the reviews and it's all true. Great app and support is prompt and helped me set up fast and easy!

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Many thanks for the review! Don't hesitate to contact us if you need any help

1 / 5 Share

Dec. 11, 2019

A great looking app with some nice features (I really like the ability to set an end date for preorders) BUT this app will literally break your website load times if you have a large number of SKUs.

Store

Guf

Using app

4 days

Total reviews

3

Average rating

3.7

Developer Reply

We're sorry to hear that you've faced difficulties using our app and would like to find a solution, Please respond to our e-mail or contact us via live chat, so we could assist you asap. Looking forward to your reply!

5 / 5 Share

Dec. 6, 2019

Great support and very fast response time! Julia did an amazing job to walk me through the process and answer all of my questions.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We are most grateful that you took time out of your busy schedule to leave us a review. Please feel free to get back to us if you need any assistance. We are here to help you any time.

5 / 5 Share

Dec. 6, 2019

Our first encounter with the support team was great! They just asked for our storefront password and the problem was fixed straight away. Support was also very friendly and pleasant.

Store

PALMA

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Many thanks! Feel free to contact us if you need any help :)

5 / 5 Share

Dec. 5, 2019

I use this app for a few things, one to discreetly show suppliers what products we would like to add and how they would appear, and also to keep getting orders when items are sold out by the supplier

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We are most grateful that you took time out of your busy schedule to leave us a review. Please feel free to get back to us if you need any assistance. We are here to help you any time.

5 / 5 Share

Dec. 4, 2019

This app has solved some business problems I’ve been managing for a long time - pre-orders. From our products, we always have different items arriving at different times which has been a massive customer service headache with constant enquiries about when it will arrive (as many customers will not read this info on the product page). Now we have a simple button - instead of “buy it now” it says “Pre-Order for January” “Pre-Order for February” etc. I love that the button is customisable for every product. For us the monthly cost of this app saves man hours in responding to enquiries - thanks guys for this solution!!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Many thanks for the review! Don't hesitate to contact us if you need any help

1 / 5 Share

Nov. 29, 2019

This app caused our shop loading time over 1 minute sometimes was even breaking the website. Even Shopify support couldn't locate the issue...

Using app

2 months

Total reviews

6

Average rating

4.3

Developer Reply

We're sorry to hear that you've faced difficulties using our app and would like to find a solution, Please respond to our e-mail or contact us via live chat, so we could assist you asap. Looking forward to your reply!

5 / 5 Share

Nov. 29, 2019

Great app for pre-orders. Especially since they have upgraded the interface and it way easier to use than before. On top of that the customer support are ALWAYS on hand and ready to help. Highly recommend. I have sold a lot through this app with preorders and plan on using it further.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We are most grateful that you took time out of your busy schedule to leave us a review. Please feel free to get back to us if you need any assistance. We are here to help you any time.

5 / 5 Share

Nov. 28, 2019

I used two pre-order apps before this one and always had a bug somehow, this one is more expensive but works perfectly and support is really responsive !

Store

Zizanie

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! Feel free to contact us if you'll face any difficulties