All reviews

Rating Breakdown

  • 5
    82% (875 ratings)
  • 4
    7% (71 ratings)
  • 3
    1% (15 ratings)
  • 2
    3% (27 ratings)
  • 1
    7% (73 ratings)
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5 / 5 Share

March 9, 2020

This app is great for managing restocks without making the customer wait to order! I love the analytics page that shows which orders still need to be fulfilled.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We are just happy that you love the app :)

5 / 5 Share

March 2, 2020

Works better than another app I did, like way better. Also the customer service was faster which is awesome. Overall super stoked on this app as it's literally a life saver for us and improves our website, efficiency and customer service.

Using app

Almost 3 years

Total reviews

9

Average rating

4.9

Developer Reply

Thanks for choosing us! We are juss happy that you like this app :) fell free to contact us anytime in case of any issues!

5 / 5 Share

March 2, 2020

Very quick support! Runs out of the box with a few clicks that is great! You just need to make some minor adjustments and thats it! In case you do not see any changes try to delete the cache.

Using app

23 days

Total reviews

8

Average rating

5.0

Developer Reply

Thanks for your feedback! It's really appreciated :)

4 / 5 Share

March 6, 2020

Great app! appreciate the quick customer service and follow through! The app works well and was fairly easy to install - it seems a bit expensive but I am glad it has a lot of flexibility.

Using app

About 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your feedback. Please know that it's really important for us to keep our clients satisfied, so please drop us a line at your convenience at [email protected] in order to discuss the situation. Hope to hear from you soon!

5 / 5 Share

Feb. 27, 2020

We have been using this app for over a year and it works perfectly! If a problem does come up, the support team is very fast to help correct any problems!!!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We'll do our best to keep you enjoying the app :)

5 / 5 Share

Feb. 24, 2020

App works exactly as I had hoped. I had a small issue with the pre-order buttons not looking quite as I would like but the team jumped on my site and added some custom coding and it is now exactly how I wanted it. Great support.

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks, your feedback is really appreciated :) We are just happy to be useful, so please feel free to contact our Support team in case of any difficulties!

5 / 5 Share

Feb. 24, 2020

solve problems quickly! We have been used this app for a year, it really solves our problems and will keep using.

Using app

Over 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Glad that you've found our app that useful :) Good luck to your business!

5 / 5 Share

Feb. 21, 2020

Excellent customer service - issue was dealt with in a very timely manner, even when I was only on the free plan!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you :) We are always glad to help, so don't hesitate to contact us anytime!

5 / 5 Share

Feb. 16, 2020

This has been an essential app for our store and any occasional issues are quickly dealt with, and all the support staff are friendly and helpful

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you :) We are always happy to help, so feel free to contact us!

5 / 5 Share

Feb. 14, 2020

Five Star great customer service and great app to use. It helped my brand take it to a new level! Thank you

Store

Hayalie

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

You are more than welcome and thanks for your feedback :)

5 / 5 Share

Feb. 14, 2020

I had a query requiring some design assistance, and Eugenia was amazing. Great customer service, prompt and extremely helpful. The customer service is what differentiates this app from the others. Recommended.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for such kind words and thanks for choosing us!

5 / 5 Share

Feb. 12, 2020

I was in a bind because a lot of our products were running out of stock and were being shown as unavailable. I actually tried a few pre-order apps prior to giving Pre-Order Manager 2.0 a shot and you definitely get what you pay for. 1) very easy to set-up 2) visual customization for pre-order button passive and rollover states 3) worked flawlessly with our theme 4) I required a few customizations and the customer support team was magnificent. One area for future development improvement is that our store has a drawer/ajax cart, but the pre-order button does not yet have the functionality to trigger the drawer – had to settle for sending customers to the Cart Page.

Using app

10 days

Total reviews

12

Average rating

4.9

Developer Reply

Thanks! We really appreciate your feedback! Feel free to contact us in case of any difficulties, we are always glad to help!

5 / 5 Share

Feb. 11, 2020

The app is great and the support is second to none. We bumped into a few issues along the way and they modified their code for FREE because they saw a benefit to all their other clients. Great ethos and we'll remain loyal customers in future Shopify projects because of it.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your feedback! We are happy to keep our clients satisfied :)

5 / 5 Share

Feb. 10, 2020

Great service and really, really fast support. Also a really kind dude. i will recommend it to other people!

Store

ETAVI

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you and good luck to your business!

5 / 5 Share

Feb. 9, 2020

This app has generated me tons of extra orders, and the setup was quite easy. I did have to ask for support, as it was not fully compatible with the pop-up cart of the theme in my shop, but the resolution came really fast. I also got some notification email customization as a bonus. Thanks!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback :) Our Support team is always here to help so don't hesitate to reach out to us!

5 / 5 Share

Feb. 1, 2020

This is a great app and easy to use! Highly recommend it for adding pre-order products to your site.

Store

Wolf

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you :) Feel free to contact us in case of any difficulties!

1 / 5 Share

Jan. 31, 2020

The app works fine, but we have some issues with the export feature and some duplications in the buttons. We have contact customer service and they have given us the worst customer service we have ever had. I am afraid we may be finding a new solution soon if they don't change.

Store

ALOHAS

Using app

Over 4 years

Total reviews

13

Average rating

4.2

Developer Reply

Thanks for your feedback. We've contacted you via email, please respond at your convenience to discuss the situation. Thanks in advance!

4 / 5 Share

Jan. 30, 2020

used this app for presales. this app is great and its helped me out with special orders and determines supply and demand. thank you for the online chat help as well

Using app

4 months

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for your feedback! Good luck to your business :)

5 / 5 Share

Jan. 30, 2020

Artyom was a huge help to our brand. We were having an issue where the pre-order button wasn't showing even though the settings were correct. Artyom took a look at our theme's code and fixed the problem.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Our Support team is always ready to help ;) Feel free to contact us in case of any difficulties!

5 / 5 Share

Jan. 30, 2020

The support for this app is great. I recently installed it, but it wasn't working on the Dutch version of my translated shop. I emailed them about this matter and they changed the coding on their end for FREE. This is how you get loyal customers. Now I can use the app in my English store as well as my Dutch store. Kudos!

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate that!