All reviews

Rating Breakdown

  • 5
    82% (875 ratings)
  • 4
    7% (71 ratings)
  • 3
    1% (15 ratings)
  • 2
    3% (27 ratings)
  • 1
    7% (73 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

March 29, 2020

The search function doesn't work. So you have to scroll thru all your products or use the filter button to filter by collection. Customer service has no clue what they are doing. They keep asking irrelevant and odd questions. I was told in order to help me they need to know which app and I had to send the name with all the symbols and spaces. What does that mean??? Going to delete it and choose another app. Additionally I received emails from other customers complaining! One store wasn't receiving full payment which is even more disturbing. NO THANKS.

Using app

6 days

Total reviews

38

Average rating

3.1

Developer Reply

Thanks for your feedback. We are extremely sorry that you've faced such inconvenience. We tried to contact you over the phone and via email, please drop us a line at your convenience in order to discuss the situation, hope we will find a common language :)

5 / 5 Share

March 25, 2020

Absolutely fantastic. We used this to provide pre-orders for our first album release. We are extremely satisfied with the app... and will be reinstalling and using each time we need it.

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for such kind words! Your feedback is really appreciated!

5 / 5 Share

March 25, 2020

Technical support was extremely good and the response time was fast. Products can be configured individually, which really suited my needs. It was very easy to install and configuration was quick to implement.

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback :) Our Support team is available anytime, so don't hesitate to reach out in case of any issues!

5 / 5 Share

March 24, 2020

Works well, looks seemlessly part of my template and the team are very helpful and quick to respond.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks :) We are so glad that you like it! Drop us a line in case of any difficulties ;)

5 / 5 Share

March 23, 2020

Great app and customer service is amazing! Very responsive :) I really love that I can offer pre-orders to my customers.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback! And feel free to contact us anytime ;)

5 / 5 Share

March 23, 2020

Excellent service. Got us up and running without issue. Really amazing support! And very slick app.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you! It's our pleasure to keep clients satisfied :)

5 / 5 Share

March 23, 2020

good support when things needs fixed - this app is really important for my business - highly recommend

Store

Old Tom

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks! We are just happy to be useful so don't hesitate to reach out :) Good luck to your business!

5 / 5 Share

March 18, 2020

Does exactly what we need it to do, allows us to take pre-orders easily. Supports was great on live chat and helped with set-up and styling!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback :) Don't hesitate to contact us in case of any difficulties, we are always ready to assist!

5 / 5 Share

March 17, 2020

This is a great app for setting up preorders. Super easy to use and the support team has been responsive and great when we had questions or issues.

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your feedback, it's highly appreciated!

5 / 5 Share

March 24, 2020

UPDATED: this is a good app that gets the job done. I've had a few bugs over the years but the support team was always available to find a fix. I've considered uninstalling a few times (because of the unexpected bugs) but in the end I always felt taken care of. It's very important to have a friendly and knowledgeable support team ready to step in when needed. So I'm updating my review to 5 stars. Let's keep it up, SpurIT!

Using app

Almost 4 years

Total reviews

15

Average rating

4.9

Developer Reply

Thank you so much for such kind words! It's really important for us to keep clients satisfied, to keep the app running smoothly. We are grateful to you for choosing us :)

5 / 5 Share

March 16, 2020

I use the app to enable our trade customers to place there back orders with us, works perfectly for this. We have had one issue of incompatibility, following an update, with an app that manages the presentation of trade wholesale prices and the guys at SpurIT fixed the issue very quickly for us..

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, it's highly appreciated :) Feel free to contact us anytime in case of any difficulties, we are always ready to help!

5 / 5 Share

March 14, 2020

I never thought it can be so easy! Thank you guys this app saves me years of time and makes me money!!!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

We are glad that you've found the app that useful! Feel free to reach out in case of any issues :)

2 / 5 Share

March 14, 2020

App broke the "add to cart" button due to an automated update. b2b business was off for 3 days. no orders possible until we removed the code.

Using app

Almost 4 years

Total reviews

1

Average rating

2.0

Developer Reply

Thanks for your feedback. We tried to contact you over the phone and via email but didn't receive any response yet. Please drop us a line at your convenience in order to discuss the situation.

5 / 5 Share

March 13, 2020

Best companion app you could get. Had some issue with the button design when the updated the app but the team are solving it !

Using app

Over 3 years

Total reviews

6

Average rating

4.5

Developer Reply

We are always glad and ready to help! Hope you'll keep enjoying the app :)

3 / 5 Share

March 13, 2020

Glitchy for the price,I probably wouldn't recommend it. Even though it does work most of the time. It just seems a bit anemic.

Using app

Over 2 years

Total reviews

5

Average rating

2.2

Developer Reply

Thanks for your feedback. We tried to contact you over the phone and via email. Please drop us a line at your convenience in order to discuss the situation.

5 / 5 Share

March 13, 2020

We used the app to sell a pre order merchandising product. It worked as expected. Problems were solved by the development team.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you :) Don't hesitate to contact us in case of any difficulties!

5 / 5 Share

March 12, 2020

Just what we were looking for. Took some time to get it right as we kept having to clear the cache. Once it's set up though works great.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, it's highly appreciated! :)

5 / 5 Share

March 11, 2020

Great App! The level of services were very prompt too. Problem solved! Love the new user interface too.. Not sure if we received any notifications but if not they should send notifications whenever there are new updates which we were unaware. Keep up the great work!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for such kind words! Feedback like yours make us become even better :) Good luck to your business!

5 / 5 Share

March 11, 2020

2020年2月、コロナウイルスにより中国からの仕入れが急に延期。やばい在庫がなくなるどうしよう、と思っていたときに当アプリを発見。HTMLなどのコード知識0の私でも一晩、というか30分で予約注文システムを構築することが出来ました。お陰様で注文を逃すことを免れました。ありがとうございます。 ちょっとした質問にもすぐに、しかも丁寧にご対応いただけ非常に満足です。 予約注文の限度数に達した際になにか通知などがあるとさらに言うことなしです。今後の開発にも期待しています。

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

フィードバックをありがとう!

5 / 5 Share

March 9, 2020

App needed some config for our theme store and they got back to us in reasonable amount of time and got it fixed. Had issue with billing and in same way they took care of it professionally.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

It's really important for us to keep our clients satisfied so feel free to contact us anytime :) Good luck to your business!