All reviews

Rating Breakdown

  • 5
    82% (878 ratings)
  • 4
    7% (71 ratings)
  • 3
    1% (15 ratings)
  • 2
    3% (27 ratings)
  • 1
    7% (73 ratings)
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5 / 5 Share

April 21, 2020

Flawless customer service and the app is very simple to set-up and to use! Absolutely recommended!!!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! Feel free to contact us naytime in case of any difficulties ;)

1 / 5 Share

April 21, 2020

Basic functions are not in the app. If you update your customer messages when an item is out of stock, it doesn't update them on the page if a customer has been on that product page before.The developer told us that the customer would have to "clear their cache" because their app isn't able to do that. Ridiculous.

Using app

1 day

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for feedback. We tried to contact you via email and over the phone in order to discuss the situation but didn't receive any response yet. Please drop us a line at your convenience. Thanks in advance :)

5 / 5 Share

April 20, 2020

Eugenia helped me instantly, great app, considering getting the paid subscription to support them!!!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! Your feedback is already a great support! :)

5 / 5 Share

April 20, 2020

Excellent App! Support team is impressively fast and helpful, please keep up the good work. We've experienced a revenue growth since installing this app, highly recommend you to do the same!

Using app

11 months

Total reviews

6

Average rating

5.0

Developer Reply

Thanks! Your feedback is really appreciated :) Feel free to contact us anytime in case of any difficulties!

5 / 5 Share

April 18, 2020

Support was fabulous. Right there with us as we were were setting up. Already up and running. Highly recommended.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much! So good to know that client is satisfied with our service :)

2 / 5 Share

Oct. 12, 2021

While we initially enjoyed this app for over a year and it was very helpful to us - its since become alarmingly unstable and will either just stop working on certain products, or not update settings. Every week we have problems with it. s

Using app

Over 1 year

Total reviews

7

Average rating

4.0

Developer Reply

Thanks! Sorry for inconvenience, we'll definitely consider adding such option in future. Hope you will keep enjoying the app for a long time :)

5 / 5 Share

April 17, 2020

Really useful app and simple to use. Support team are responsive and really helpful with any errors or issues or changes you may have

Store

Liforme

Using app

Over 3 years

Total reviews

9

Average rating

4.9

Developer Reply

Thank you! It's a pleasure to keep clients satisfied :)

5 / 5 Share

April 15, 2020

This app is great! Customer service is fast and actually helpful. I would absolutely recommend this

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much! We are just happy to help so don't hesitate to reach out!

5 / 5 Share

April 15, 2020

This is the most important app for our website. Very professional support team, always available. Thank you!!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! Feel free to contact us anytime! :)

5 / 5 Share

April 15, 2020

The app totally meets my needs. If you need perfect pre-order option in your store - then it would be a good solution.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, it's really appreciated!

5 / 5 Share

April 15, 2020

Great app! Amazing support team, helped me with the setup in few minutes. Easy setup and interface. Cool features such as filtration by collection and so on.

Using app

42 minutes

Total reviews

1

Average rating

5.0

Developer Reply

It's a pleasure to keep our clients satisfied :) Thank you!

3 / 5 Share

April 15, 2020

This app is not worth the cost, please study the app carefully before purchasing it, more than that it displays some ugly tags in my side bar, but is not capable to display a label "pre-order" in the products list.

Using app

About 15 hours

Total reviews

2

Average rating

4.0

Developer Reply

Thanks for your feedback. We've contacted you via email in order to discuss the situation but didn't receive a response yet. Please drop us a line at your convenience. Thanks in advance!

5 / 5 Share

April 14, 2020

The app is great and Pre-Order's customer service was extremely helpful whenever I had any issues or questions. Would recommend it!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for choosing us! Hope you'll keep enjoying the app for a long long time!

5 / 5 Share

April 14, 2020

Needed the app to launch a new product and to test the reaction from the market. Really easy to install and really fast support when needed. Thank you!

Store

0virus

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank YOU! :) Your feedback is highly appreciated!

1 / 5 Share

March 30, 2022

Do not install! Worst experience with an app since years! Now their support even messed up our live theme. It looks like the relaunch of that app is a complete fail. Settings are messed up (e.g. T&C showing up even though not activated), we get a popup about limitation even though this is disabled. All in all a very disappointing situation. Now losing money with this app since 6 days. Support seems to be overloaded... maybe this reads somebody from the management finally?

Store

nuffinz

Using app

About 1 year

Total reviews

4

Average rating

4.0

Developer Reply

Sorry that you've faced difficulties. Feel free to reach out to us in case of any issues, we are always ready to assist!

5 / 5 Share

May 14, 2020

Pre-Order Manager is easy to work with and has great customer service. I have never had to wait but a couple minutes to get someone to chat with.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback! We really appreciate that :)

4 / 5 Share

April 7, 2020

Amazing app, which saved me from a lot of trouble, easy to use and amazing support! Currently i am using the free plan. You get to use the module on 1 product, that includes all the variants. Truly amazing

Using app

About 3 hours

Total reviews

2

Average rating

4.5

Developer Reply

Thank you! It's a pleasure to know that client is satisfied :) Let us know if you face any difficulties!

5 / 5 Share

April 4, 2020

Very easy to set up and start using. Ability to customize buttons is great. We bought this app so we can pre-order some variants but not all. So far everything is working as expected!

Using app

10 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks :) Hope you will keep enjoying the app for a long long time!

5 / 5 Share

April 2, 2020

Im terrible at computer, yet I find this app very easy to operate. but on top of everything else the help is super real time. i have never used chat features before and bam! best customer experience ever! thank you for your help!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such kind words! We are just happy to be useful so feel free to contact us anytime!

1 / 5 Share

March 31, 2020

Broke our theme when we uninstall it... Been hours checking how to fix it. Guess wht they make this strange uninstalling process..

Using app

2 months

Total reviews

3

Average rating

2.3

Developer Reply

Thanks for your feedback. We contacted you via email in order to discuss the situation. Please drop us a line at your convenience regarding our most recent conversation, thanks in advance!