Amai PreOrder Manager + Notify
Pre-Order Manager App - FREE
Rating
4.4
feedback
546
chart
#3,461
All reviews
Review RSS Feed
July 1, 2019
I used this app as advised here and it allowed me to oversell products. It was a really nightmare to correct. The communication is really difficult with the developers. I would not recommend this app. It's been a headache. It is rudimentary in UX and design. I have been nothing but disappointed.
Thank you for your feedback. We're very sorry to hear that you've run into an issue with our app, and we would really like to look into this further for you. Whenever convenient for you, please respond to our email and let us know when we can connect with you over the phone in order to solve this issue. Again, we are very sorry for any inconvenience this has caused and would like to rectify the issue immediately.
June 24, 2019
Great customer support, particularly when we recently switched theme and needed some bespoke work (due to our heavy customisation). Have been using this for years now, and it really made a huge difference to our business.
Thank you for your review, much appreciate it! We're glad that our team was able to help you. If you need anything else, don't hesitate to contact us!
June 17, 2019
Amazing Support - you ping them anytime, they're available and always ready to help! I needed help with the initial setup of the pre-order button and it's done!
Thanks for the review! We're glad to hear our support specialists were able to provide you with the amazing service that we're proud of. Let us know if you need any help!
June 16, 2019
Simple and easy to use. Pre-order button wasn't appearing properly but their first class support team was available immediately and the issue was fixed within minutes. Would highly recommend.
Thank you for your review! We're glad that our team was able to help you. If you need anything else, don't hesitate to contact us!
June 3, 2019
The app is fantastic - but the service from the team is even better. They have bent over backwards to sort out a couple of minor issues I was having for it and went over and above. I love their 24hr chat support - doesn't restrict you if you're in a different part of the world. I can highly recommend this app and the support the team give for it.
Thanks for the review! We're glad to hear our support specialists were able to provide you with the amazing service that we're proud of. Don't hesitate to contact us if you need any help :)
May 7, 2019
Has worked flawlessly from the get-go. Ran into a cart malfunction technical issue on a Sunday. Live chat support was there to help and the technical team implemented a fix within 24h while staying in constant communication. Great stuff!
Thank you for your review! We're glad that our support and technical teams were able to help you. If you need anything else, don't hesitate to reach out!
April 22, 2019
They helped us implement it like a rockstar! Great service! And the plugin is very good too. One of the easiest plugins so-far
Thanks for your review! We're happy you're finding it easy to use, and are able to gain so much value from it. Feel free to contact us if you need any assistance
April 18, 2019
Great app! I had a few issues with the pre-order button showing up in places other than the product page, for example, the Quick View modal, and the featured product section in my theme which showcases a single product on the home page, The team was extremely quick to respond to my problem, and fixed it right away. I originally thought this apps (just like almost all shopify apps) was overpriced, but after this outstanding service, I am confident in my purchase. Highly recommend.
Thanks very much for your review, we're very happy we could help solve any issues you were having, even with the difference in timezones. Don't hesitate to reach out if you need any further assistance!
April 14, 2019
We've only had the app for a week and so far it's working out well. We had an issue with the pre-sale button and the team fixed it immediately.
Thank you for your review! We're glad that our team was able to assist you. If you need anything else, don't hesitate to reach out!
April 9, 2019
The app is helping us manage sales in our online store and we have gotten great support from everyone on the SpurIT team
Thank you for your review! We're glad that our team was able to assist you. If you need anything else, don't hesitate to contact us!
March 22, 2019
We've just installed this app and so far it works great. The response from the Spur IT team is really commendable. We had 1 small issue which was resolved within 24 hours.
Thanks very much for your review, we're very happy we could help solve any issues you were having, even with the difference in timezones. Feel free to contact us anytime!
March 19, 2019
Works well with good customization options, and any issues we had were quickly resolved. Highly recommended.
Thank you for your review! We're glad that our team was able to assist you. If you need anything else, don't hesitate to contact us!
May 16, 2020
We've been using this app for quite a while now to manage our pre-orders and it works very well. Recently we had to integrate it with a new update and the support team did a great job sorting it out quickly and with excellent communication. Eugenia was great and resolved an issue I was having right away!
Thank you for your review! We're glad that our support team was able to help you. Feel free to contact us if you need any help!
March 6, 2019
Works really well! Great support and figuring out the inital problems I had. Now it works perfectly! Would definitely recommend it
March 1, 2019
Installed the app and it seemed to do it's job with a considerable amount of massaging needed. It didn't function exactly as we anticipated but the main issue was it did not uninstall cleanly. Subsequent emails to their support have gone unanswered.
Feb. 18, 2019
Good app. Definitely helped us to keep sales even when we out of stock. It might not work well with not basic themes but custom configuration is available.
July 2, 2021
The customer support team is fast and very helpful. The app works great and is flexible to suit your needs as well! Great app for help launching your upcoming product releases.
Feb. 14, 2019
Although I feel that the price is expensive for the functionality of a pre-order app I must say that the support for this app has been outstanding in terms of solving problems and customization. If we need pre-orders we will be sticking with this app, thank you!
Feb. 13, 2019
The app is great but it's the support from the guys at SpurIT that make this a 5 star product. Working together, they helped us tailor this specifically to our requirements and we've no doubt that the finished product is going to help our customers get the products they want.