All reviews

Rating Breakdown

  • 5
    82% (875 ratings)
  • 4
    7% (71 ratings)
  • 3
    1% (15 ratings)
  • 2
    3% (27 ratings)
  • 1
    7% (73 ratings)
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1 / 5 Share

May 5, 2020

Very upset that this app tried to charge me when I only used the features that are free to use! If you are using the free features, please check your billing to make sure this app company isn't charging you unfairly.

Using app

26 days

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for your feedback. We tried to contact you via email and over the phone but didn't receive any response yet. Please drop us a line at your convenience in order to discuss the situation. Hope we'll find a solution!

5 / 5 Share

May 4, 2020

The functionality is exactly as you'd expect it, which is to say works well. Where this app really shines is in its customer service. They reply quickly to any and every question you may have, and I could not be more pleased. I would definitely recommend the priority tier, it is well worth it.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you :) We highly appreciate your feedback!

5 / 5 Share

May 4, 2020

UPDATED: the customer service team reached out to fix the problem promptly. BEWARE: this app clashes with Bold Subscriptions App, even if you delete it. I wish I knew this before installing this app, and I thought there was no risk with the free trial. Now I need to comb through the code to clean it up.

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your feedback!

5 / 5 Share

May 2, 2020

This pre-order app works very well and found it quite easy to install. Very happy with the support provided too

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! Feel free to contact us anytime, we are always ready to assist :)

5 / 5 Share

May 1, 2020

just setting this up but their customer service is great, helped get our button to look exactly like our typical shop now button.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks! We really appreciate your feedback :)

4 / 5 Share

April 30, 2020

The app is good, but it would be really helpful to be able to download a csv of your pre-orders, and to be able to sort the orders better on the analytics page. The app is simple and does a good job. The customer service is really helpful and the app saves us a lot of time. We've had plenty of pre-orders and it seems really clear to the customer that they're pre-ordering.

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your feedback! Suggestions like yours make us become even better :)

5 / 5 Share

April 28, 2020

Great app and super helpful customer service, the team fixed a styling issue with my pre-order button in no-time, highly recommend! Thank you all!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

You are more than welcome and thank YOU for choosing us! Good luck to your business!

5 / 5 Share

April 28, 2020

Great pre-order app! Easy to add, good options with ability to customize and great support. Highly recommended

Store

Kypwell

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much! Your feedback is highly appreciated :)

5 / 5 Share

April 28, 2020

Pretty nice. Good customer service and useful for when we sale out; I like the automated change to pre-order when you sell out.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback! Hope you'll keep enjoying the app for a long long time :)

5 / 5 Share

April 26, 2020

Amazing customer service! Thank you, Artyom, for your kind help. The problem was resolved swiftly :)

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! we highly appreciate your feedback :)

5 / 5 Share

April 24, 2020

Great app so far, and equally importantly, a fantastic and helpful Customer Service team! Good work Alex and Eugenia!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your feedback! We are happy to know that clients are satisfied!

5 / 5 Share

April 23, 2020

Get app and even better customer service. Quick response and thorough follow-through. I'm still learning how to use it, but I feel much more confident in being able to get it up and running.

Store

Bamblu

Using app

14 days

Total reviews

7

Average rating

4.7

Developer Reply

Thank you! We are always ready to assist so don't hesitate to reach out!

5 / 5 Share

April 23, 2020

Best Shopify Owners I will recommend the preorder app to everyone. Who’s want to build up the business to another level. 10 ⭐️ customer’s support special thanks to Alex and Artyom from SpurIT for the amazing Redcarpet customer service support treatment.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for such kind words! Feedback like yours inspires us to grow and become even better!

5 / 5 Share

April 23, 2020

Changed recently to this app from another one and really liking the ease of it. Fast response from app team at install when had a query. Yes, it's a little more expensive than some others, but worth the extra cost, as very intuitive, auto puts out of stock items onto preorder and saving us a lot of time from manually checking items. So far so good. Recommend.

Store

Onske

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for choosing us! Please don't hesitate to recah out anytime, we are always ready to assist!

5 / 5 Share

April 23, 2020

great costumer oriented service:) i enjoyed the simplicity of this app. Check out works and we can sell

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thanks! Hope you will keep enjoying it!

5 / 5 Share

April 22, 2020

The app required a small fix. Thanks to excellent customer service the problem will be rectified and the app functionality improved. Be sure to grab a bundle of this developers apps to help funnel sales with up sells, as well as rewarding repeat customers.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback! We've contacted you via email, I believe we'll find a solution :)

5 / 5 Share

April 21, 2020

Great customer support. It's a good app for basic pre-orders and Artyom is awesome at what he does. A++

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We highly appreciate your feedback! :)

5 / 5 Share

April 21, 2020

Flawless customer service and the app is very simple to set-up and to use! Absolutely recommended!!!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! Feel free to contact us naytime in case of any difficulties ;)

1 / 5 Share

April 21, 2020

Basic functions are not in the app. If you update your customer messages when an item is out of stock, it doesn't update them on the page if a customer has been on that product page before.The developer told us that the customer would have to "clear their cache" because their app isn't able to do that. Ridiculous.

Using app

1 day

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for feedback. We tried to contact you via email and over the phone in order to discuss the situation but didn't receive any response yet. Please drop us a line at your convenience. Thanks in advance :)

5 / 5 Share

April 20, 2020

Eugenia helped me instantly, great app, considering getting the paid subscription to support them!!!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! Your feedback is already a great support! :)