Amai PreOrder Manager + Notify

May 21, 2020

I like this app because it's easy to use. Hate that it's $25 a month but that's the price of doing business. This is the third pre-order I've downloaded and again, I've found it to be the easiest to use so far.

May 21, 2020

Great customer service! Thank you for getting back to us fast. It's key when dealing with the e-commerce fast paste environment.

May 24, 2020

**Update #3 (4 Days Later)** I'm updating my star rating because the team from SpurIT has been extremely helpful in resolving my issues. They have supplied me with a full refund for the erroneous charge and have given me lifetime access to the app to remedy my issues. Thank you guys for your help! :D **Update #2 (1 Day Later)** I have worked with the Lead Support Manager to resolve my issue. He was also gracious enough to issue me a refund for the $24.95 charge. I greatly appreciate how quickly these guys reached out to me and how professionally they've helped to resolve my unfavorable experience. As soon as everything is back up and running, my refund is processed, and I'm able to go in and try the app, I'll be reviewing my star rating! **Update #1 (1 Day Later)** I've been contacted by a customer support rep telling me I had 3 products activated. This might have been from a previous install a few years ago because apparently, you have to remove code from your theme page (which I only discovered this time). This install I only had ONE active product and was still charged. I have also been contacted (and responded to) the Lead Support Manager from the development company who offered to personally rectify the situation, which I greatly appreciated. I'll update here when and if I hear back. **Original Review** I downloaded the app and was pleased that with the FREE plan I would be able to utilize one product for pre-order. But I was disappointed and quite honestly offended to find that I'd been charged for the Unlimited New plan even though I only had ONE product active for Pre-Order. I don't like dishonest apps and am deleting this app immediately solely for this reason.

May 20, 2020

This app has a pretty big flaw that needs to be addressed. Basically it won't change the button to a "preorder button" if the user has a non-preorder button in their cache. In layman's terms, if the customer has viewed ANY other product pages (with their respective buy buttons) before going to a preorder page, they won't see the preorder button or button notification information because the normal "add-to-cart" button is still in their cache. So the app only works if the customer hasn't viewed any other products first, which is a fairly common thing. Spur-it only offers one solution which is, and I'm not joking here, "Just let your customers know to clear their cache" Yea, sure, let me just tell each customer to clear their cache before looking at a preorder item. Heck, the main reason for having a preorder Button is that customers don't read jack & squat, and need to be informed at the point of purchase, so this bug undermines the entire purpose of the app. It needs to be fixed before I can recommend this app to anyone because customers get REAL angry if they buy something and it doesn't show up when they expect it (which will happen if the button doesn't switch to a pre-order button and they assume it's just being added to their cart.) The customer service team was responsive and listened to my complaint and says they plan to address this eventually, but until the app itself is fixed, I cannot endorse it. I hope one day to return and switch this to a 5 star review.

May 20, 2020

This is a tremendous app. The global pandemic has caused shortages of some of our most popular products. Rather than having people visit daily to see if items are in stock, we can take orders on a first-come-first-served basis. The only thing that I did to improve the situation is that I switched the payment settings on our site to only take an authorization. We will process the sale when the items are back in stock and ready to ship. I had some issues getting the button to work with out template, but the team solved it in under 20 hours. Great work! Paid for itself in the first few hours.

May 19, 2020

Great app! Customer service was very responsive and helped us fix a small issue very quickly. We're excited to have this to start selling new colors before they arrive.

May 19, 2020

Really good app, client service reactive and present when needed. Congrats to all for the good job..

May 18, 2020

I downloaded this app to receive pre-orders for a new product that was coming in. The app performed very well and was very easy to install and use. I would definitely use this app again when needed. Also, great customer service follow up by Artem.

May 17, 2020

I only have this on 1 product and I was charged. I will be deleting this app, I was just trying to see how it would work for 1 subscription product.

April 22, 2021

Overall still satisfied with the team in assisting to resolve my issue. I've been on this App for years. Keep it up guys!

May 13, 2020

This app is very easy to use and I was astonished by the quick support that they provided. Thanks to them I was up and running in no-time!

May 11, 2020

It was hard to fit to my theme though, they worked hard to make it. Functions are good and easy to use.

Nov. 18, 2020

Great app! Also, great support, I had some hiccups while using the free version, the support had the developers fix the issue in no time! I really like that you can give a customized button and also have different pre-order button text for each individual product, giving customer the correct information.

May 10, 2020

This app does not work corerctly and made us have serious problems, so pelase read carefully. And each time you contact the support, they say it is not their fault, it is due to the cache. But even when you clear the cache the problem is still here. Don't install it, you'll get into many troubles. First : the worse problem we had with this app is that we fixed limits for per-orders (according to the stock we were about to receive) BUT the app didn't blocked the orders after the limits were reached. So we sold 711 items that we won't receive! You can imagine the problem of contacting and refunding 711 customers and the bad image of our company that it gives to the customers! Other problem : the message that appear above the button "pre-order" changes very randomly. So, in may 2020, our customers could see that we will deliver our pre-ordered goods in january 2020 ! Because it showed the previous message. And even if you clear your cache, it does not change but the support tells you that if you browse on "incognito tab" you can see the changes... but who browse in incognito tab actually??. Another problem : if you need an export of your pre-orders (for exemple to identify the 711 customers to who you've sold unexisting goods because of this app), then it does not work. The export keeps loading and loading but you get nothing except an error message. And when you contact the support they say "there is no issue, it works on our computers" but the problem is that it does not work on their customer's computer... I've even read another review with the same problem. In short : run away from this app, you'll save time and money and will avoid deluding your customers and you'll avoid losing credibility.

May 9, 2020

I had no idea how to do pre-orders when the launch of my brand was pushed back by 2 months by the pandemic--but the Pre-Order alleviated my stress of getting press and sending people to my website without the "sold out" tag on all of my products. Thank you thank you thank you!

May 7, 2020

I have been using the app for a long time and I needed it customized for my customers. I reached out and they customized it for me very quickly. I would recommend this app to anyone who wants to capitalize on preorders

May 6, 2020

We are launching a product tomorrow and decided last minute to add a pre-order app because we know the product will sell out quickly. I had tried two other apps previously, but was not able to get the app working as quickly as I would have liked. After waiting a couple hours to hear back form their support, I became restless. Third time's the charm right? So I downloaded Pre-Order Manager. I still had a couple issues, but the game-changer was the customer service. Their in-app chat feature had me connected with a support agent within seconds and I not have the button fully functioning after less than an hour. NOTE: My store has a custom theme, so I needed additional help with the code. I was also able to get the button on our quickshop page which is unavailable with the other apps I tried. Thank you for for speedy, helpful guidance Eugenia :)

June 7, 2020

This App does what it says for the most part. Good to have for pre orders. Some quirks need work but the developer is working on it. They really do care.

May 5, 2020

A few things didn't work correctly with my theme but the customer service team was VERY responsive! Bravo!

May 5, 2020

Excellent support when I came up against a conflicting issue with another app. Everything up and running again very quickly. Highly recommend.