All reviews

Rating Breakdown

  • 5
    79% (431 ratings)
  • 4
    7% (36 ratings)
  • 3
    2% (9 ratings)
  • 2
    2% (13 ratings)
  • 1
    10% (56 ratings)

Reviews with Text

  • 99% (540)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 24, 2020

solve problems quickly! We have been used this app for a year, it really solves our problems and will keep using.

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Glad that you've found our app that useful :) Good luck to your business!

5 / 5 Share

Feb. 16, 2020

This has been an essential app for our store and any occasional issues are quickly dealt with, and all the support staff are friendly and helpful

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you :) We are always happy to help, so feel free to contact us!

5 / 5 Share

Feb. 12, 2020

I was in a bind because a lot of our products were running out of stock and were being shown as unavailable. I actually tried a few pre-order apps prior to giving Pre-Order Manager 2.0 a shot and you definitely get what you pay for. 1) very easy to set-up 2) visual customization for pre-order button passive and rollover states 3) worked flawlessly with our theme 4) I required a few customizations and the customer support team was magnificent. One area for future development improvement is that our store has a drawer/ajax cart, but the pre-order button does not yet have the functionality to trigger the drawer – had to settle for sending customers to the Cart Page.

Using app

5 days

Total reviews

13

Average rating

4.9

Developer Reply

Thanks! We really appreciate your feedback! Feel free to contact us in case of any difficulties, we are always glad to help!

5 / 5 Share

Feb. 11, 2020

The app is great and the support is second to none. We bumped into a few issues along the way and they modified their code for FREE because they saw a benefit to all their other clients. Great ethos and we'll remain loyal customers in future Shopify projects because of it.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your feedback! We are happy to keep our clients satisfied :)

1 / 5 Share

Jan. 31, 2020

The app works fine, but we have some issues with the export feature and some duplications in the buttons. We have contact customer service and they have given us the worst customer service we have ever had. I am afraid we may be finding a new solution soon if they don't change.

Store

ALOHAS

Using app

Almost 3 years

Total reviews

13

Average rating

4.2

Developer Reply

Thanks for your feedback. We've contacted you via email, please respond at your convenience to discuss the situation. Thanks in advance!

5 / 5 Share

Jan. 30, 2020

Artyom was a huge help to our brand. We were having an issue where the pre-order button wasn't showing even though the settings were correct. Artyom took a look at our theme's code and fixed the problem.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Our Support team is always ready to help ;) Feel free to contact us in case of any difficulties!

5 / 5 Share

Jan. 30, 2020

The support for this app is great. I recently installed it, but it wasn't working on the Dutch version of my translated shop. I emailed them about this matter and they changed the coding on their end for FREE. This is how you get loyal customers. Now I can use the app in my English store as well as my Dutch store. Kudos!

Using app

7 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate that!

1 / 5 Share

April 6, 2020

- to expensive - devs would like to force you today hourly rates - many conflicts with other apps - overall: crap Best, stilform.com Team

Using app

3 months

Total reviews

7

Average rating

4.4

Developer Reply

Thanks! We are happy to be useful :) Feel free to reach out to us in case of any difficulties!

5 / 5 Share

Jan. 22, 2020

We've been using this for over a year with great success! We had one issue and their support team resolved it quickly. We've very pleased with the back order and pre-order function!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you, your feedback is highly appreciated :)

5 / 5 Share

Jan. 21, 2020

This app has greatly helped automate our pre-order process. We use it mainly to adjust our PDP CTAs as well as tag Shopify orders so it will trigger an OOS email flow. Their team has been super helpful as well - emails are responded to quickly and they're able to accommodate customizations. Would recommend!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your feedback! We are always glad to help so don't hesitate to contact us in case of any issues!

5 / 5 Share

Jan. 21, 2020

Love this app! Superb support. Responded in a timely manner and they were able to customize the app to fit perfectly within my theme. Would definitely recommend.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for such kind words :)

5 / 5 Share

Dec. 20, 2019

Best customer service ever. They helped make the button work and look nice on my site. and it works!!!

Using app

1 day

Total reviews

5

Average rating

5.0

Developer Reply

Many thanks for the review! Don't hesitate to contact us if you need any help

1 / 5 Share

Dec. 11, 2019

A great looking app with some nice features (I really like the ability to set an end date for preorders) BUT this app will literally break your website load times if you have a large number of SKUs.

Store

Guf

Using app

4 days

Total reviews

3

Average rating

3.7

Developer Reply

We're sorry to hear that you've faced difficulties using our app and would like to find a solution, Please respond to our e-mail or contact us via live chat, so we could assist you asap. Looking forward to your reply!

5 / 5 Share

Dec. 6, 2019

Our first encounter with the support team was great! They just asked for our storefront password and the problem was fixed straight away. Support was also very friendly and pleasant.

Store

PALMA

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Many thanks! Feel free to contact us if you need any help :)

5 / 5 Share

Dec. 4, 2019

This app has solved some business problems I’ve been managing for a long time - pre-orders. From our products, we always have different items arriving at different times which has been a massive customer service headache with constant enquiries about when it will arrive (as many customers will not read this info on the product page). Now we have a simple button - instead of “buy it now” it says “Pre-Order for January” “Pre-Order for February” etc. I love that the button is customisable for every product. For us the monthly cost of this app saves man hours in responding to enquiries - thanks guys for this solution!!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Many thanks for the review! Don't hesitate to contact us if you need any help

1 / 5 Share

Nov. 29, 2019

This app caused our shop loading time over 1 minute sometimes was even breaking the website. Even Shopify support couldn't locate the issue...

Using app

2 months

Total reviews

6

Average rating

4.3

Developer Reply

We're sorry to hear that you've faced difficulties using our app and would like to find a solution, Please respond to our e-mail or contact us via live chat, so we could assist you asap. Looking forward to your reply!

5 / 5 Share

Nov. 29, 2019

Great app for pre-orders. Especially since they have upgraded the interface and it way easier to use than before. On top of that the customer support are ALWAYS on hand and ready to help. Highly recommend. I have sold a lot through this app with preorders and plan on using it further.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We are most grateful that you took time out of your busy schedule to leave us a review. Please feel free to get back to us if you need any assistance. We are here to help you any time.

5 / 5 Share

Nov. 28, 2019

The app is awesome that help me generate plenty of sales. Had an issue with the app but their customer service is first class. Got it solved within the day.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review! Feel free to contact us if you need any assistance

5 / 5 Share

April 21, 2023

Excellent app. It's generated over 100k in pre-orders in since we began using it and helped manage expectations in terms of delivery times with ease. Its been great so far and we have only just started. The support from the team has been exceptional, no task to big.

Store

AUTOID

Using app

Over 3 years

Total reviews

10

Average rating

4.5

Developer Reply

We are most grateful that you took time out of your busy schedule to leave us a review. Please feel free to get back to us if you need any assistance. We are here to help you any time.

5 / 5 Share

Nov. 26, 2019

I was having a little issue accessing the app from the backend. I emailed the support and was surprised by the super quick response from the CS team. Artyom from SpurIT was super helpful. Great support from the team! Kudos!

Store

TOYTAG

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

Many thanks for the review! Don't hesitate to contact us if you need any help