All reviews

Rating Breakdown

  • 5
    82% (878 ratings)
  • 4
    7% (71 ratings)
  • 3
    1% (15 ratings)
  • 2
    3% (27 ratings)
  • 1
    7% (73 ratings)
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5 / 5 Share

July 24, 2019

so far the best app I've used also customer support is super friendly and supportive. good luck and keep it that way :)

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We are most grateful that you took time out of your busy schedule to leave us a review. Please feel free to get back to us if you need further assistance. We are here to help you any time.

5 / 5 Share

April 14, 2020

We obviously had a little problem with the presentation. Short info by chat to the developer and within 3 minutes the problem was fixed :) Super many thanks! Perfect service!

Using app

About 2 years

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for your review, much appreciate it! We're glad that our team was able to help you. If you need anything else, don't hesitate to contact us!

5 / 5 Share

July 17, 2019

Awesome support! Happy with the features, could have a couple more options but the support makes up for it.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

We are most grateful that you took time out of your busy schedule to leave us a review. Please feel free to get back to us if you need further assistance. We are here to help you any time.

5 / 5 Share

July 4, 2019

The technology itself could be improved as it's pretty rudimentary right now as far as the way it looks onsite. The customer support is great though so I would recommend because the team is very responsive and quick to fix any issues you may have, and they're patient! 5 stars because I wouldn't go with any other similar solution on the market right now.

Store

Tragos

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the review! We're glad to hear our support specialists were able to provide you with the amazing service that we're proud of. Let us know if you need any help!

5 / 5 Share

July 2, 2019

Helped greatly to keep my customers positive and satisfied when product was out of stock. Thank you!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

We are most grateful that you took time out of your busy schedule to leave us a review. Please don't hesitate to contact us if you need any help!

5 / 5 Share

July 2, 2019

Great product! We've been looking for an option like this for a while. I really like this tool. Definitely recommend this!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review, we're really glad to hear the app is meeting your business' needs! Please don't hesitate to reach out if you have any further questions, comments, or concerns.

1 / 5 Share

July 1, 2019

I used this app as advised here and it allowed me to oversell products. It was a really nightmare to correct. The communication is really difficult with the developers. I would not recommend this app. It's been a headache. It is rudimentary in UX and design. I have been nothing but disappointed.

Using app

Over 3 years

Total reviews

3

Average rating

2.3

Developer Reply

Thank you for your feedback. We're very sorry to hear that you've run into an issue with our app, and we would really like to look into this further for you. Whenever convenient for you, please respond to our email and let us know when we can connect with you over the phone in order to solve this issue. Again, we are very sorry for any inconvenience this has caused and would like to rectify the issue immediately.

5 / 5 Share

June 24, 2019

Great customer support, particularly when we recently switched theme and needed some bespoke work (due to our heavy customisation). Have been using this for years now, and it really made a huge difference to our business.

Using app

Almost 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review, much appreciate it! We're glad that our team was able to help you. If you need anything else, don't hesitate to contact us!

5 / 5 Share

June 22, 2019

App is as described and easy to navigate. Fantastic support! Highly recommend this developer and app.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! We're happy you're finding it easy to use, and are able to gain so much value from it. Feel free to contact us if you need any assistance, we're always glad to help you!

5 / 5 Share

June 17, 2019

Amazing Support - you ping them anytime, they're available and always ready to help! I needed help with the initial setup of the pre-order button and it's done!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review! We're glad to hear our support specialists were able to provide you with the amazing service that we're proud of. Let us know if you need any help!

5 / 5 Share

June 16, 2019

Simple and easy to use. Pre-order button wasn't appearing properly but their first class support team was available immediately and the issue was fixed within minutes. Would highly recommend.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We're glad that our team was able to help you. If you need anything else, don't hesitate to contact us!

5 / 5 Share

June 3, 2019

The app is fantastic - but the service from the team is even better. They have bent over backwards to sort out a couple of minor issues I was having for it and went over and above. I love their 24hr chat support - doesn't restrict you if you're in a different part of the world. I can highly recommend this app and the support the team give for it.

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the review! We're glad to hear our support specialists were able to provide you with the amazing service that we're proud of. Don't hesitate to contact us if you need any help :)

5 / 5 Share

June 1, 2019

Great app! We use it to allow and better manage our overselling/pre-ordering processes. Customer service was quick to help when we needed guidance, which is ESPECIALLY appreciated. Keep up the great work, guys!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your review! We're happy you're finding it easy to use, and are able to gain so much value from it. Feel free to contact us if you need any assistance, we're always glad to help you!

5 / 5 Share

May 23, 2019

Super easy to use and customer support was very quick to help when I need a little guidance. Excited to add this app to our store!

Using app

About 1 month

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for the review! We're glad to hear our support specialists were able to provide you with the amazing service that we're proud of. Please let us know if you have any other questions!

5 / 5 Share

May 20, 2019

Very good customer service, got great help with my problem that I couldn't figure out. Love the customisation part as well.

Using app

4 months

Total reviews

7

Average rating

4.1

Developer Reply

Thank you for your review! We're glad that our team was able to help you. If you need anything else, don't hesitate to contact us!

5 / 5 Share

May 7, 2019

Has worked flawlessly from the get-go. Ran into a cart malfunction technical issue on a Sunday. Live chat support was there to help and the technical team implemented a fix within 24h while staying in constant communication. Great stuff!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We're glad that our support and technical teams were able to help you. If you need anything else, don't hesitate to reach out!

5 / 5 Share

April 22, 2019

They helped us implement it like a rockstar! Great service! And the plugin is very good too. One of the easiest plugins so-far

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! We're happy you're finding it easy to use, and are able to gain so much value from it. Feel free to contact us if you need any assistance

5 / 5 Share

April 18, 2019

Great app! I had a few issues with the pre-order button showing up in places other than the product page, for example, the Quick View modal, and the featured product section in my theme which showcases a single product on the home page, The team was extremely quick to respond to my problem, and fixed it right away. I originally thought this apps (just like almost all shopify apps) was overpriced, but after this outstanding service, I am confident in my purchase. Highly recommend.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks very much for your review, we're very happy we could help solve any issues you were having, even with the difference in timezones. Don't hesitate to reach out if you need any further assistance!

5 / 5 Share

April 14, 2019

We've only had the app for a week and so far it's working out well. We had an issue with the pre-sale button and the team fixed it immediately.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We're glad that our team was able to assist you. If you need anything else, don't hesitate to reach out!

5 / 5 Share

April 9, 2019

The app is helping us manage sales in our online store and we have gotten great support from everyone on the SpurIT team

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We're glad that our team was able to assist you. If you need anything else, don't hesitate to contact us!