Amai PreOrder Manager + Notify
Pre-Order Manager App - FREE 14-Day Trial
Rating
4.5
feedback
1,062
chart
#2,571
All reviews
Rating Breakdown
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July 4, 2019
The technology itself could be improved as it's pretty rudimentary right now as far as the way it looks onsite. The customer support is great though so I would recommend because the team is very responsive and quick to fix any issues you may have, and they're patient! 5 stars because I wouldn't go with any other similar solution on the market right now.
Thanks for the review! We're glad to hear our support specialists were able to provide you with the amazing service that we're proud of. Let us know if you need any help!
July 2, 2019
Helped greatly to keep my customers positive and satisfied when product was out of stock. Thank you!
We are most grateful that you took time out of your busy schedule to leave us a review. Please don't hesitate to contact us if you need any help!
July 2, 2019
Great product! We've been looking for an option like this for a while. I really like this tool. Definitely recommend this!
Thanks for your review, we're really glad to hear the app is meeting your business' needs! Please don't hesitate to reach out if you have any further questions, comments, or concerns.
July 1, 2019
I used this app as advised here and it allowed me to oversell products. It was a really nightmare to correct. The communication is really difficult with the developers. I would not recommend this app. It's been a headache. It is rudimentary in UX and design. I have been nothing but disappointed.
Thank you for your feedback. We're very sorry to hear that you've run into an issue with our app, and we would really like to look into this further for you. Whenever convenient for you, please respond to our email and let us know when we can connect with you over the phone in order to solve this issue. Again, we are very sorry for any inconvenience this has caused and would like to rectify the issue immediately.
June 24, 2019
Great customer support, particularly when we recently switched theme and needed some bespoke work (due to our heavy customisation). Have been using this for years now, and it really made a huge difference to our business.
Thank you for your review, much appreciate it! We're glad that our team was able to help you. If you need anything else, don't hesitate to contact us!
June 22, 2019
App is as described and easy to navigate. Fantastic support! Highly recommend this developer and app.
Thanks for your review! We're happy you're finding it easy to use, and are able to gain so much value from it. Feel free to contact us if you need any assistance, we're always glad to help you!
June 17, 2019
Amazing Support - you ping them anytime, they're available and always ready to help! I needed help with the initial setup of the pre-order button and it's done!
Thanks for the review! We're glad to hear our support specialists were able to provide you with the amazing service that we're proud of. Let us know if you need any help!
June 16, 2019
Simple and easy to use. Pre-order button wasn't appearing properly but their first class support team was available immediately and the issue was fixed within minutes. Would highly recommend.
Thank you for your review! We're glad that our team was able to help you. If you need anything else, don't hesitate to contact us!
June 3, 2019
The app is fantastic - but the service from the team is even better. They have bent over backwards to sort out a couple of minor issues I was having for it and went over and above. I love their 24hr chat support - doesn't restrict you if you're in a different part of the world. I can highly recommend this app and the support the team give for it.
Thanks for the review! We're glad to hear our support specialists were able to provide you with the amazing service that we're proud of. Don't hesitate to contact us if you need any help :)
June 1, 2019
Great app! We use it to allow and better manage our overselling/pre-ordering processes. Customer service was quick to help when we needed guidance, which is ESPECIALLY appreciated. Keep up the great work, guys!
Thanks for your review! We're happy you're finding it easy to use, and are able to gain so much value from it. Feel free to contact us if you need any assistance, we're always glad to help you!
May 23, 2019
Super easy to use and customer support was very quick to help when I need a little guidance. Excited to add this app to our store!
Thanks for the review! We're glad to hear our support specialists were able to provide you with the amazing service that we're proud of. Please let us know if you have any other questions!
May 20, 2019
Very good customer service, got great help with my problem that I couldn't figure out. Love the customisation part as well.
Thank you for your review! We're glad that our team was able to help you. If you need anything else, don't hesitate to contact us!
May 7, 2019
Has worked flawlessly from the get-go. Ran into a cart malfunction technical issue on a Sunday. Live chat support was there to help and the technical team implemented a fix within 24h while staying in constant communication. Great stuff!
Thank you for your review! We're glad that our support and technical teams were able to help you. If you need anything else, don't hesitate to reach out!
April 22, 2019
They helped us implement it like a rockstar! Great service! And the plugin is very good too. One of the easiest plugins so-far
Thanks for your review! We're happy you're finding it easy to use, and are able to gain so much value from it. Feel free to contact us if you need any assistance
April 18, 2019
Great app! I had a few issues with the pre-order button showing up in places other than the product page, for example, the Quick View modal, and the featured product section in my theme which showcases a single product on the home page, The team was extremely quick to respond to my problem, and fixed it right away. I originally thought this apps (just like almost all shopify apps) was overpriced, but after this outstanding service, I am confident in my purchase. Highly recommend.
Thanks very much for your review, we're very happy we could help solve any issues you were having, even with the difference in timezones. Don't hesitate to reach out if you need any further assistance!
April 14, 2019
We've only had the app for a week and so far it's working out well. We had an issue with the pre-sale button and the team fixed it immediately.
Thank you for your review! We're glad that our team was able to assist you. If you need anything else, don't hesitate to reach out!
April 9, 2019
The app is helping us manage sales in our online store and we have gotten great support from everyone on the SpurIT team
Thank you for your review! We're glad that our team was able to assist you. If you need anything else, don't hesitate to contact us!
March 24, 2019
I'm still getting the hang of specific variants and stock levels, but Artem was available immediately via chat to answer my questions and help get my account set up correctly. I like how easy it is to plug in, and that you can be specific on the variant level.
Thank you for your review! We're glad that Artem was able to assist you with app's configuration. Feel free to contact us if you need any assistance
March 23, 2019
I just finished conversation with Artem and he is very kind...I only have basic knowledge of application setup like this. This guy saved me a lot of time. At the end of my free trial, I will continue with "pre-order manager". THANKS AGAIN !!!
Thank you for your review! We're glad that you're satisfied with quality of our services. If you need anything else, don't hesitate to contact us!
March 22, 2019
We've just installed this app and so far it works great. The response from the Spur IT team is really commendable. We had 1 small issue which was resolved within 24 hours.
Thanks very much for your review, we're very happy we could help solve any issues you were having, even with the difference in timezones. Feel free to contact us anytime!