All reviews

Rating Breakdown

  • 5
    82% (878 ratings)
  • 4
    7% (71 ratings)
  • 3
    1% (15 ratings)
  • 2
    3% (27 ratings)
  • 1
    7% (73 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 24, 2019

I'm still getting the hang of specific variants and stock levels, but Artem was available immediately via chat to answer my questions and help get my account set up correctly. I like how easy it is to plug in, and that you can be specific on the variant level.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We're glad that Artem was able to assist you with app's configuration. Feel free to contact us if you need any assistance

5 / 5 Share

March 23, 2019

I just finished conversation with Artem and he is very kind...I only have basic knowledge of application setup like this. This guy saved me a lot of time. At the end of my free trial, I will continue with "pre-order manager". THANKS AGAIN !!!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We're glad that you're satisfied with quality of our services. If you need anything else, don't hesitate to contact us!

5 / 5 Share

March 22, 2019

We've just installed this app and so far it works great. The response from the Spur IT team is really commendable. We had 1 small issue which was resolved within 24 hours.

Using app

About 1 year

Total reviews

2

Average rating

4.0

Developer Reply

Thanks very much for your review, we're very happy we could help solve any issues you were having, even with the difference in timezones. Feel free to contact us anytime!

5 / 5 Share

March 19, 2019

Works well with good customization options, and any issues we had were quickly resolved. Highly recommended.

Using app

About 23 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review! We're glad that our team was able to assist you. If you need anything else, don't hesitate to contact us!

5 / 5 Share

May 16, 2020

We've been using this app for quite a while now to manage our pre-orders and it works very well. Recently we had to integrate it with a new update and the support team did a great job sorting it out quickly and with excellent communication. Eugenia was great and resolved an issue I was having right away!

Using app

Over 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review! We're glad that our support team was able to help you. Feel free to contact us if you need any help!

5 / 5 Share

March 6, 2019

Works really well! Great support and figuring out the inital problems I had. Now it works perfectly! Would definitely recommend it

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 2, 2019

Increased our sales by 3X since we installed. Our biggest issue was not having enough stock. You need this app if you have 500+ products!

Using app

10 months

Total reviews

3

Average rating

3.7

5 / 5 Share

March 2, 2019

The Support Team has helped me change the style of pre-order button to how I like it. the app is not put into action just yet, as I am still setting up my catalog of items that can be pre-ordered, but so far so good.

Using app

5 months

Total reviews

2

Average rating

3.0

3 / 5 Share

March 1, 2019

Installed the app and it seemed to do it's job with a considerable amount of massaging needed. It didn't function exactly as we anticipated but the main issue was it did not uninstall cleanly. Subsequent emails to their support have gone unanswered.

Using app

7 months

Total reviews

7

Average rating

4.6

4 / 5 Share

Feb. 18, 2019

Good app. Definitely helped us to keep sales even when we out of stock. It might not work well with not basic themes but custom configuration is available.

Using app

Almost 5 years

Total reviews

5

Average rating

4.8

5 / 5 Share

July 2, 2021

The customer support team is fast and very helpful. The app works great and is flexible to suit your needs as well! Great app for help launching your upcoming product releases.

Using app

Over 4 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 14, 2019

Although I feel that the price is expensive for the functionality of a pre-order app I must say that the support for this app has been outstanding in terms of solving problems and customization. If we need pre-orders we will be sticking with this app, thank you!

Using app

2 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Feb. 13, 2019

The developers are amazing! I asked them to make the pre order description to be permanent on the product and to also show up on the search and collection page. Within one day this was sorted. Highly recommend.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 13, 2019

The app is great but it's the support from the guys at SpurIT that make this a 5 star product. Working together, they helped us tailor this specifically to our requirements and we've no doubt that the finished product is going to help our customers get the products they want.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 8, 2019

This app works great and also the out of stock notifier app that they make is awesome. extremely fast customer support!!

Store

Floto

Using app

Over 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 7, 2019

This app is great and customer service excellent - they made a custom change within 12 hours for us - thank you!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2019

What makes a great Shopify app, isn't just the functionality (which this app has) but also the support. We've been using Pre-Order Manager for quite a while, and the thing that has kept us has been the customer service. SpurIT cares about their users and responds very quickly. The app is great, helps manage appearance of your sales button and helps communicate preorder lead times to customers. The lite version works fine for a simple clothing brand like ours - and the full pro version looks meaty enough to take on bigger stores too. Great work, guys

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2019

Great service with the app. Ran into a theme update issue on a Saturday and they had everything fixed within minutes!

Using app

11 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 26, 2019

I used this app for years and it works great! On top of that, the customer service is awesome! They helped me immediately to solve the issues. Highly recommended.

Using app

Over 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 24, 2019

This is a very useful app and customer support is great! I encourage everyone to contact their support for anything.

Using app

Over 1 year

Total reviews

1

Average rating

5.0