All reviews

Rating Breakdown

  • 5
    82% (878 ratings)
  • 4
    7% (71 ratings)
  • 3
    1% (15 ratings)
  • 2
    3% (27 ratings)
  • 1
    7% (73 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 11, 2018

We run a large motorcycle business in the UK and we were looking for a way to accept pre-orders on our Shopify platform, we installed what we considered to be the top 5 pre-order apps and after some considerable real-world testing found this one to be the most powerful and stable solution. As with all apps occasionally you can have minor issues depending on what template you are using and we'd chosen quite a function-rich one, we had one issue and I have to say the support from Spur-IT was nothing short of amazing, they responded instantly and fixed the issue with 1 working day. I highly recommend this app and its developers.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 10, 2018

App works really well, easy to use. Customer support is exceptional, they have live chat support and really quick email support. I'd recommend this to anyone.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2018

Great customer service once I encountered an issue with product variants at checkout. Issue was fixed in a timely manner and has been working properly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2018

So far so good. We had 2 glitches trying to install initially on our site the first week with product variants, but their customer support fixed the issues right away. We are currently processing orders successfully as both a pre-order and back-order function for a variety of our mens grooming products!

Using app

About 1 year

Total reviews

4

Average rating

3.8

5 / 5 Share

June 5, 2018

We just installed a new theme for our Shopify store and the pre-order option was not showing up on products that were out of stock. Quick chat and 5 minutes later and everything was up and running. The chat support feature was super helpful and now our customers are able to view which styles are in stock. Very thankful to have this app up and running!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

June 1, 2018

Pixel data has been messed up since adding. Had to delete to rectify.

Using app

19 minutes

Total reviews

4

Average rating

2.5

5 / 5 Share

May 28, 2018

App works extremely well, customer service is epic. There are lots of options and that makes all the difference in the world!!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2018

Loving this app! Able to provide customers with back order status and availability dates per variant. This was the key factor in choosing this app. No other I found had been able to support. This provides changes clear guidance about shipping expectations and prevents order cancelations based on availability. Highly recommended.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 3, 2018

Ultra responsive support. Top !

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2018

I needed a way to do pre-orders for my website and came across this. The reviews were good so I decided to give it a try. The set up was relatively easy and when I had a problem, I contacted their Support Chat. Wait time was only a minute and Julia was able to figure out the issue very quickly. Was super impressed.

Using app

25 days

Total reviews

5

Average rating

4.4

4 / 5 Share

April 26, 2018

Had some troubles getting the app to work correctly on my shop. The preorder button worked great when viewing the product page, but it required custom coding to show up on the homepage. It also automatically added 2 items instead of 1 into the cart by default and i was receiving customer emails about the issue. Customer support was helpful and fixed the issue so that's a plus.

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

July 10, 2018

Great app, Great support Team! I encountered an issue with the theme, and it was fixed in time and has been working properly.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2018

We've using this app for a while now since at times pre order can be half of our revenues. It serves its purpose perfectly. The support team is really great and have done for us small custom adjustments for us, quickly and for free !

Store

Perus

Using app

Over 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 16, 2018

This app is great. The developers are extremely helpful and will make sure that everything works well for you. Very quick and prompt in responding to questions.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2018

Awesome APP for your Shopify store. Developer responses very quick and helpful!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

April 10, 2018

You should have an option to pay a deposit for non stock pre order items and pay the balance when the item is ready to ship.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

April 4, 2018

Awesome program. Had some issues and the developers promptly fixed it.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 2, 2018

great app and very quick to respond

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 2, 2018

great! really enjoyed using it

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2018

This app is awesome! It allows me to begin monetizing my pre order sales. I had a small snag having my “add to cart” button match my theme when I first installed the app, and customer service was ON IT within just a few hours with a quick fix. Really love this app and their friendly and quick customer relations!

Using app

About 1 year

Total reviews

1

Average rating

5.0