All reviews

Rating Breakdown

  • 5
    86% (2,369 ratings)
  • 4
    2% (61 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 95% (2,336)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 1, 2025

Nilou was extremely helpful and I didn't even have to ask! Customer service is top tier!

Using app

33 minutes

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your kind words! We’re thrilled to hear that Nilou was able to assist you proactively and make your experience so smooth. Your feedback about our top-tier customer service means a lot to us. If you ever need anything else, we’re always here to help!

5 / 5 Share

July 1, 2025

service client très aidant ! Pearl a pris le temps de m'aider et a été très agréable. Bravo Pearl !! Merci beaucoup pour ton professionnalisme !

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Merci beaucoup pour votre retour si positif ! Nous sommes ravis d’apprendre que Pearl a pu vous aider et que vous avez apprécié son accompagnement et son professionnalisme. Je ne manquerai pas de lui transmettre vos compliments — elle sera très heureuse de les recevoir. Si vous avez besoin d’aide supplémentaire, nous sommes toujours là pour vous !

5 / 5 Share

July 1, 2025

Great service, Pearl helped me with some issues and gave clear instructions. Happy with this!

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We’re glad to hear that Pearl was able to help you resolve your issues and provide clear instructions. It’s wonderful to know you’re happy with your experience. If you ever need any more assistance, we’re always here to help!

5 / 5 Share

July 1, 2025

Really great so far! Had a bit of trouble but Mason was really helpful!

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience! We’re glad to hear that things have been great so far and that Mason was able to help you through the trouble you encountered. If you ever need any more assistance or have questions, we’re always here to help!

5 / 5 Share

June 30, 2025

Harry was super helpful with design + dev work to customize Notify Me for my storefront

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re delighted to hear that Harry was able to help you with the design and development work to customize Notify Me for your storefront. I’ll be sure to share your feedback with him—he’ll be so happy to know he made a positive impact. If you ever need any more assistance, we’re always here to help!

5 / 5 Share

June 30, 2025

Notify! is a great app, easy to customize and the support is top notch. Rick has been very helpful, making suggestions before I can even get to asking about them. They are great to work with. I just set up a couple of pre-orders, so don't have much to go off of but I'm hoping for continued success!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your experience! We’re thrilled to hear that you’re enjoying Notify! and finding it easy to customize. It’s wonderful to know that Rick has been so proactive and helpful with suggestions—even before you needed to ask. We really appreciate your kind words about our support and are excited to see how your pre-orders perform. Wishing you great success ahead, and if you ever have any questions or need assistance, we’re always here to help!

5 / 5 Share

June 30, 2025

Great customer support, helped installed the features exactly how we wanted.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We’re glad to hear that our team was able to install the features exactly as you wanted and that you had a great experience with our customer support. If you ever need any more assistance or have questions, we’re always here to help!

5 / 5 Share

June 30, 2025

Great app. Used for tshirt presales. Their support team is very fast to respond and super helpful. Nilou was able to solve my problem super fast and super courteously.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re thrilled to hear that the app has been working well for your t-shirt presales and that our support team was able to help you quickly. It’s wonderful to know Nilou resolved your issue promptly and courteously. I’ll be sure to pass along your appreciation—she’ll be so happy to hear it! If you ever need anything else, we’re always here to help!

5 / 5 Share

June 30, 2025

Great customer service!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We’re delighted to hear you had a great experience with our customer service. If you ever need any assistance or have questions, we’re always here to help!

5 / 5 Share

June 30, 2025

After a quick chat with the bot, Rick (a real human) was able to troubleshoot in real time and resolve my issue in just a few minutes. Great UX!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience! We’re glad to hear that you had such a smooth journey from chatting with the bot to working with Rick in real time. It’s fantastic that he was able to troubleshoot and resolve your issue so quickly. Your feedback about the user experience means a lot to us. If you ever need any more assistance, we’re always here to help!

5 / 5 Share

June 29, 2025

Grace has been super helpful in getting me set up. Knowledgable and fast. I can't wait to see how this will benefit my store.

Store

aigo

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re delighted to hear that Grace was able to help you get set up quickly and share her knowledge along the way. We’re excited for you to see all the ways the app will benefit your store. If you ever have any questions or need assistance, we’re always here to help!

5 / 5 Share

June 29, 2025

real time responses from a real human, rick was helful

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We’re glad to hear you appreciated the real-time support from Rick and that he was helpful in resolving your issue. If you ever need any more assistance or have questions, we’re always here to help!

5 / 5 Share

June 29, 2025

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review.

5 / 5 Share

June 29, 2025

amazing customer service

Using app

40 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re delighted to hear you had an amazing experience with our customer service. If you ever need any assistance, we’re always here to help!

5 / 5 Share

June 29, 2025

Grace was truly amazing! She went above and beyond right from the start—reaching out as soon as I installed the app to make sure all my settings were just right. She then spent so much time with me, patiently customizing the colors and sizes of the buttons until I was 200% happy with the result. Her kindness, attention to detail, and genuine desire to help really stood out. It felt like having a friend guide me through the whole process. Such wonderful, personal customer service—I’m so grateful for all her help. I can’t wait for our customers to enjoy these new features when our website goes live. Highly, highly recommended!

Using app

About 10 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2025

Grace was very wonderful to deal with. Recommended a few options for the website and even actioned some items for me. Installed this less than an hour ago!!! Thanks Grace.

Store

Kunaka

Using app

35 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2025

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2025

Great widget, really easy to us and add to your theme! The customer service is on point and Grace was so helpful and proactive to help me set up everything correctly, a real gem!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2025

Helpful Customer Service. Helped guide me through the setup.

Using app

41 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2025

Super App. Schneller kundensupport. Es wurde mir sehr schnell geholfen bei ein Problem. Klare empfehlung!

Using app

--

Total reviews

1

Average rating

5.0