All reviews

Rating Breakdown

  • 5
    65% (1,361 ratings)
  • 4
    2% (32 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (5 ratings)
  • 1
    0% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 27, 2024

I had a fantastic experience with the Notify app! Their customer service 'Nareh' was exceptional—prompt, knowledgeable, and very friendly. They resolved my issue super fast and did it all remotely, which was incredibly convenient. I highly recommend them for their excellent service and effective solutions!

Using app

40 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

June 26, 2024

Great customer service. Was prompt and very helpful.

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

June 26, 2024

the team was so helpful - what an amazing app

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2024

Amazing service! The app works great!

Using app

About 2 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

June 26, 2024

This is probably the best customer service I have ever experienced on any Shopify app. Mason reached out directly after downloading the app to ask if I needed any help. I highly recommend this app and team!!! :)

Store

Rendyr

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

June 26, 2024

I have been so impressed by the customer support! When I first installed the app, I hesitated to leave a review until I could honestly do so. I have reached out for help twice now and each time I have received an immediate reply, a solution to the problem, AND they have offered to improve something else they noticed on my site. Very very impressed!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2024

One of the best support services that i've ever seen on shopify! great plugin ! download it now!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2024

Hasti did great. We just installed the app and she directly contacted us with all her knowledge we set up the app in 3 minutes:)

Using app

36 minutes

Total reviews

16

Average rating

5.0

5 / 5 Share

June 26, 2024

This app works seamlessly for restock alerts and pre-sales. And the support is fantastic. I had issues with my sold out buttons and Miles from the Notify! team went out of his way to fix it. Can highly recommend!

Store

ziippup

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2024

Amazing customer service, very easy to setup app, I wish all Shopify apps were managed and built like this!

Store

DEOS

Using app

24 minutes

Total reviews

4

Average rating

4.3

5 / 5 Share

June 25, 2024

Love the customizations this app offers! The support staff are super helpful and responsive!

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 25, 2024

good app, easy to use. Great customer service

Store

Azaleri

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2024

The customer service of this app goes above and beyond to ensure your experience using the app is perfect. Setareh was extremely helpful in setting up my pre-order button and even helped change the colors of the pre-order badge to match my site's color theme. The great thing is that you don't have to reach out first, customer service is notified when you make a change so they are there to help right away in chat. I would highly recommend using this app for pre-order and out-of-stock lists.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2024

great app for notifying our customers, very user friendly, super helpful support and everything looks aesthetic on our website

Using app

17 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

June 25, 2024

Almost exactly what I have been looking for. With some additional features this is a home run! They are working on adding those features. The support is also great and efficient. Thanks!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

4 / 5 Share

June 25, 2024

God app, som løste vores udfordringer. Fik også hjælp på chat, super fint.

Using app

14 days

Total reviews

2

Average rating

4.0

5 / 5 Share

June 25, 2024

Just started using Notify! Back in Stock, but I got help and advice right away!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2024

Melika was really helpful and efficient with optimizing the notify me button for my business! I love that it is also just free. Can't wait to upgrade my plan soon!

Using app

1 day

Total reviews

2

Average rating

5.0

3 / 5 Share

June 25, 2024

It was easy enough to install but took quite some time for me to work through the pre-order side of things. I had errors for several hours which took some work to fix, I believe the app had my pre-order product as a subscription. Once I mentioned this to Help, it was fixed within 5 mins.

Using app

About 8 hours

Total reviews

1

Average rating

3.0

5 / 5 Share

June 24, 2024

Have had a very responsive team in general, but had a really excellent experience with Nareh! She signed on really quickly and stayed on until I was completely sure the functions were working. Looking forward to seeing how this impacts our sales!

Using app

9 months

Total reviews

3

Average rating

5.0