All reviews

Rating Breakdown

  • 5
    86% (2,480 ratings)
  • 4
    2% (62 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (24 ratings)

Reviews with Text

  • 95% (2,442)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 11, 2025

Would 100% recommend! As soon as I signed up for the free plan, I got a message from Rick who helped me set my store up. It was all very easy, Rick was very helpful and it all took less than three minutes.

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your recommendation! We’re thrilled to hear how smooth and easy the setup was, and that Rick was able to assist you right away. We’ll be sure to pass along your kind words to him—it’ll make his day!

5 / 5 Share

Aug. 11, 2025

Support was very helpful in getting me the assistance I needed!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience! We’re delighted to hear that our support team was able to provide the assistance you needed. Making sure our users feel supported and confident while using the app is a top priority for us, so it’s great to know we could help you quickly and effectively. If you ever need further guidance or have new requests, don’t hesitate to reach out—we’re always happy to assist!

5 / 5 Share

Aug. 10, 2025

Useful app, great support, recommend!

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind words and recommendation! We’re so glad you find the app useful and that our support team could be there for you. Your feedback means a lot, and we’ll keep working hard to make sure you continue to get great value from the app.

5 / 5 Share

Aug. 10, 2025

Just downloaded it, but Grace has been very helpful in the setup process. Thanks, Grace!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We’re so glad Grace was able to make your setup process smooth and helpful right from the start. We’ll be sure to pass along your thanks to her—it’ll make her day!

5 / 5 Share

Aug. 9, 2025

Great SAV and customization

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re glad to hear you’re enjoying the app’s customization options and that our support team (SAV) has been able to help. We’ll keep working hard to deliver the best experience possible!

5 / 5 Share

Aug. 8, 2025

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review.

5 / 5 Share

Aug. 8, 2025

Nilou was such a great help, went above and beyond to fix my issue and more!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We’re so glad to hear that Nilou went above and beyond to resolve your issue and provide extra support. We’ll make sure she sees your kind words—it’ll mean a lot to her!

5 / 5 Share

Aug. 8, 2025

Using app

32 minutes

Total reviews

3

Average rating

4.3

Developer Reply

Thank you for your review.

5 / 5 Share

Aug. 7, 2025

Rick was a great help and very fast to sort an issue out, he even upgraded us to provide an extra option we wanted, amazing service

Using app

31 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re delighted to hear Rick was able to quickly resolve your issue and even go the extra mile by upgrading you with the option you needed. Providing amazing service is what we strive for, and we’ll be sure to share your feedback with him—it’ll make his day!

5 / 5 Share

Aug. 7, 2025

great customer service - even helped upgrade my settings to be more on brand :) the extra step always helps! thank you so much

Using app

2 months

Total reviews

8

Average rating

4.9

Developer Reply

Thank you for your wonderful feedback! We’re so glad our team could not only support you but also help fine-tune your settings to better match your brand. Going the extra step is what we love to do, and it’s great to hear it made a difference for you!

5 / 5 Share

Aug. 6, 2025

Pearl's customer service was fantastic in the chat, helping me work through the set up of parts of the App.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re thrilled to hear Pearl was able to provide fantastic support and guide you through the setup process. We’ll be sure to pass your feedback along to her—it’ll mean a lot!

5 / 5 Share

Aug. 6, 2025

was super fast and fixed our issue where we had a prebuilt rule to show out of stock when inventory of a product was less than 5. support team was able to separate the pre-order button from the out of stock behavior

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We’re so glad our support team was able to quickly resolve the issue with your prebuilt rule and separate the pre-order button from the out-of-stock behavior. It’s great to hear everything is now working just the way you need—our team is always happy to help!

5 / 5 Share

Aug. 6, 2025

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review.

5 / 5 Share

Aug. 6, 2025

Using app

About 3 hours

Total reviews

9

Average rating

4.2

Developer Reply

Thank you for your review.

5 / 5 Share

Aug. 6, 2025

The app is perfect for us and we've been using it for a while now. We've never had any problems. I made a request and Niluo immediately took care of my special request and did exactly what I wanted. Super customer service and super app. I can only recommend it.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We’re thrilled to hear the app has been working perfectly for you and that you’ve had such a smooth experience over time. It’s great to know Nilou was able to take care of your special request so quickly and exactly as you wanted—we’ll be sure to share your kind words with her! Your recommendation means the world to us.

5 / 5 Share

Aug. 5, 2025

Aliya was very helpful with the process of getting the widget on to the website!

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re so glad to hear Aliya was able to help you with getting the widget set up on your website. We’ll be sure to pass along your kind words to her—it’ll mean a lot!

5 / 5 Share

Aug. 5, 2025

Miles was excellent! Went above and beyond to get me going! 5/5!!!

Store

WYNONA

Using app

40 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback! We’re thrilled to hear Miles went above and beyond to get you up and running. We’ll be sure to share your kind words with him—it’ll absolutely make his day!

5 / 5 Share

Aug. 4, 2025

muy buen soporte, Pearl fue de gran ayuda!

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

¡Muchas gracias por tu comentario! Nos alegra saber que recibiste un muy buen soporte y que Pearl pudo ayudarte con todo lo que necesitabas. Le compartiremos tus palabras, ¡seguro le harán el día!

5 / 5 Share

Aug. 4, 2025

Nilou was incredibly helpful throughout the setup and customization process—super patient and knowledgeable! This app has been amazing for keeping our customers in the loop, and it’s already helping us improve both sales and workflows effortlessly. Highly recommend!

Using app

36 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback! We’re thrilled to hear how helpful Nilou was during the setup and customization process, and that you found her patience and knowledge valuable. It’s wonderful to know the app is already making a positive impact on your sales and workflows. Your recommendation truly means a lot to us!

5 / 5 Share

Aug. 4, 2025

I recently upgraded my plan to unlock more of Notify Me features. Mason who helped me out was delightful, incredibly patient and thoroughly guided me through the entire process. His assistance has ensured that I can maximise my use of the app, and I'm particularly excited to start using the PreOrder function soon. Awesome customer service!!

Store

ADJOAA

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience! We’re delighted to hear Mason was able to guide you through your upgrade with patience and care—it’s great to know his support helped you make the most of the app. We’re especially excited for you to start using the PreOrder function and can’t wait to see the value it brings to your store. Awesome customers like you make what we do so rewarding!