All reviews

Rating Breakdown

  • 5
    89% (2,854 ratings)
  • 4
    2% (68 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (26 ratings)

Reviews with Text

  • 94% (2,798)
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5 / 5 Share

Nov. 17, 2025

the customer service is great!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

Dela was extremely helpful in setting up the app for me. Thanks for the great support and functionality

Using app

About 2 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

There’s this one person on the team named Dela, and she was such a huge help. I had so many different things I wanted to customize on my form, and she got everything exactly how I wanted. She made the whole process 10x easier. Truly a 10/10 experience.

Store

SiVone

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

Pearl went above & beyond to help me seamlessly integrate, and match a back in stock button for me. She even went as far to match to font & colours PERFECTLY in literally a matter of minutes. Absolutely recommend.

Using app

24 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2025

Good app! Also the customer service is very fast and efficient, especially thanks to Grace.

Using app

About 15 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2025

Dela was the absolute best and was sooooo beyond helpful with every request I had. Plus she answered within minutes every time I would reach out, even if it was days apart. 24 hour support is real with Dela! ◡̈

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2025

Great app. Love that I can set inventory limits on pre-orders. Mason was super helpful in supporting me through the process.

Store

ZONE

Using app

9 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 15, 2025

5* app, super exited for my customers to experience. Thank you Grace for welcoming me and proactively reaching out to improve my widgets and implement pre-order!

Store

YEMZI

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 15, 2025

Dela helped me really well! Send messages back fast and was nice to talk to.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2025

Dela was amazing and fast! Solved my problem and stayed with me until it was resolved.

Using app

About 4 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 15, 2025

Dela was great!

Using app

41 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

great for markerting

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

I had the pleasure of working with Pearl from the support team for our museumofc.myshopify.com store, and I couldn’t be happier with the experience. She handled every single request I had — no matter how detailed or complex — with incredible precision, patience, and professionalism. Pearl not only understood exactly what I needed, but also delivered each task perfectly and much faster than I expected. Her communication was clear, her solutions were spot-on, and she consistently went above and beyond to make sure everything looked and worked exactly the way I envisioned. It’s rare to find such a dedicated and genuinely helpful support specialist. Pearl made the entire process effortless and enjoyable, and thanks to her, our store now looks and functions exactly the way we wanted. Highly recommended — thank you, Pearl!

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

I’ve been really impressed with the support from Notify Me. Their team responded quickly, understood my issue straight away, and guided me through the solution step by step. What really stood out was how clear and patient they were, even when I had follow-up questions. Everything was resolved faster than I expected, and the app is now working exactly as I need it to. Highly recommend Notify Me – not just for the functionality, but for the excellent customer support behind it.

Using app

About 1 year

Total reviews

9

Average rating

4.6

5 / 5 Share

Nov. 13, 2025

the team has been very helpful with my startup, very prompt in responses and friendly. would recommend

Store

Smylen

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2025

Great support from Mason! He provided fast and clear technical assistance for the website integration. Very satisfied with the help — thank you!"

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

I installed Notify Me! to help streamline our restock notifications, and it has been a great addition to our store. The setup is simple, the features are exactly what we needed, and the app integrates smoothly with our theme without causing issues. What really stood out to me was the support. Nareh has been incredibly helpful throughout the entire process. She answered every question quickly, guided me through customizations, and genuinely cared about making sure everything worked perfectly for our store. It’s rare to get support that is this responsive and thoughtful. If you're looking for an app that handles back-in-stock alerts reliably and comes with amazing customer support, I definitely recommend this one. Thanks again, Nareh, for making the experience so smooth!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

Great support experience — Nareh was very helpful and responsive. Thank you!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

After downloading the app, I had a few things I needed editing I got that sorted with some great help. Then there was an issue with activation Buttons, Rick stepped in a sorted it straight away first go brilliant ! Not used to this high level of service.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

Miles has been incredible to work with! Super responsive and helpful.

Using app

12 months

Total reviews

1

Average rating

5.0